As an established used car dealership, here at First4car.com, we have been fortunate to receive commendation for our services. We work hard to supply the best quality second hand vehicles at the best price, and always go the extra mile to help our customers.
Our awards are testament to the fantastic First4car.com family whom we are very proud of - you can find out a bit more about these awards below. But of course, our biggest award is the five-star customer reviews we regularly receive, as well as the returning customers we welcome time and time again.
Excellent customer service is at our core and we constantly strive to maintain our very high standards. As such, we’ve been recognised by local authorities including West Yorkshire Trading Standards, and industry bodies such as AutoTrader and CarGurus.
AutoTrader Retailer Awards
The Auto Trader Retailer Awards are designed to recognise the best automotive retailers in the UK. These annual awards celebrate the hard work of dealerships within seven categories, ranging from the best customer experience to sustainability.
In 2022, we were delighted to have been nominated for an Auto Trader Retailer Award in which we were commended as a finalist for the Retailer of the Year Award. It is a huge achievement to be recognised as a top three contender out of over 13,000 retailers in the country. Back in 2018, we were also a finalist for the Customer Choice award.
Auto Trader Highly Rated
For the seventh year in a row, we have been awarded the Auto Trader Highly Rated award to highlight that we offer the best possible customer experience - both online and in our dealership.
As an Auto Trader Highly Rated retailer, it means we have demonstrated the following qualities over the past 12 months:
An average overall rating of 4 stars and above out of 5
Enough reviews in proportion to the size of our Auto Trader forecourt
Responded to reviews; including both positive and negative comments
Here at First4car.com, we aim to provide a great experience for each and every customer. We learn from our customers’ feedback and are delighted to have received over 1,100 reviews with an overall rating of 4.9 out of 5 stars.
CarGurus Top-Rated Dealer
We have been recognised as a CarGurus Top-Rated Dealer again for 2023. These annual awards are determined by real reviews from car buyers across the country, and means that winning dealers like ourselves had an average rating of 4.5 stars (out of 5 stars) or higher and collected a minimum of five verified reviews during 2022.
We are committed to exceptional customer service and in recognition, are proud to have received the CarGurus Top-Rated Dealer awards for five consecutive years.
While we are recognised by our peers in the automotive industry, we are also commended by the local community too. We are a proud member of the West Yorkshire Trading Standards scheme, which introduced the Motor Trade Partnership back in 2001.
As such, we are audited on a regular basis to ensure that we are committed to fair and honest practices. The Motor Trade Partnership runs the Excellent Customer Service Awards every year, which we have been awarded for five years in a row between 2016 and 2022.
accepts no responsibility for the accuracy of TFL's data and the consequences occurred
we charge an admin fee of £50 when you purchase a used vehicle from us. The admin fee pays towards the preparation of your new car, to make sure it’s safe and immaculate when you drive it away.
Admin fee is charged as listed below:
Every vehicle comes with a at least a quarter of a tank of fuel
HPI certificate - multiple checks to confirm vehicle details and history
Paperwork sent recorded delivery to DVLA
Full valet prior to collection
75 point safety inspection checks by trained and qualified technicians