Peace of Mind

Buying a new car can feel like a daunting experience for some. Which car do I buy? Which garage do I use? Will they give me a fair price for my part exchange? Will I have to haggle to get a good deal? What if something goes wrong with the car?

We have a great team at First4car who are all committed to providing excellent customer service and reassurance to our customers. Our staff believes in selling a car that's right for each individual customer at a competitive price, as well as giving a fair price for a part exchange. This peace of mind is important to us and is demonstrated in various ways:

We have agreed to adhere to the AA Dealer Charter, the AA Dealer Promise. These are guidelines to help customers feel confident in the purchase of a used car. We are audited by the AA to ensure we abide by these guidelines.

We are a West Yorkshire Trading Standards Approved Dealer. We have received the Excellent Customer Service Award for 2016, 2017, 2018 and 2019 by Trading Standards. We are audited regularly by Trading Standards to give our customers peace of mind they are visiting a trustworthy car retailer.

We have been awarded the 'Highly rated Customer Choice' award by Autotrader for the last 5 years for our great customer service.

Our customer reviews and returning customers speak volumes. Please see more than 1000+ reviews rated 4.9 out of 5 on Autotrader as well as many more on other sites.

AA Breakdown
We have an excellent customer satisfaction rating for the vehicles we provide at First4car, however having the peace of mind that you are covered if something unexpected were to happen can never be underestimated. All vehicles sold at First4car come with FREE BREAKDOWN COVER OR A MEMBERSHIP UPGRADE. Get free Basic Breakdown cover for 12 months or upgrade your roadside assistance for £1 per month with unlimited call outs. It's easy to activate your cover or ...
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Warranties
For even greater peace of mind, we offer an extended warranty with every car purchased, starting at 3 months up to 3 years with the award-winning company Autoprotect. Auto protect is a market-leading warranty company protecting hundreds of thousands of drivers around the UK, Europe and South America. Their warranty product "Customer Protect" boasts a highly comprehensive package covering mechanical and electrical parts such as Air conditioning, Clutches, Turbo, and many more. The cover ...
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Paint Protection
Williams Synthetic coat protection protects your vehicle's paintwork against environmental issues such as tree sap, the climate, and pollutants. It has been shown to be the most resistant to solvents, weathering, and general wear and tear than any other paint protection product. If you're interested in purchasing paint protection please give us a call on 0113 257 00 00 or enter your details below and we'll be in touch. If you choose to purchase your car online our paint protection product ...
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Covid Safety
We have worked hard throughout the pandemic to ensure our premises are a safe environment for our customers and staff. Despite Covid restrictions being lifted, we have decided to keep some of our new procedures in place. Our staff are trained in working practices to ensure the safety of themselves and our customers. We are continuing to encourage our customers to make an appointment to view a vehicle to reduce numbers on-site at any one time. We have kept our sneeze screens in our offices. Any ...
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