Buying a new car can feel like a daunting experience for some. Which car do I buy? Which garage do I use? Will they give me a fair price for my part exchange? Will I have to haggle to get a good deal? What if something goes wrong with the car?
We have a great team at First4car who are all committed to providing excellent customer service and reassurance to our customers. Our staff believe in selling a car that's right for each individual customer at a competitive price, as well giving a fair price for a part exchange. This peace of mind is important to us and is demonstrated in various ways:
We have agreed to adhere to the AA Dealer Charter, the AA Dealer Promise. These are guidelines to help customers feel confident in the purchase of a used car. We are audited by the AA to ensure we abide by these guidelines.
We are a West Yorkshire Trading Standards Approved Dealer. We have received the Excellent Customer Service Award for 2016 and 2017 by Trading Standards. We are audited regularly by Trading Standards to give our customers peace of mind they are visiting a trustworthy car retailer.
We have been awarded the Customer Choice Award 2017 by Autotrader for our great customer service.
Our customer reviews and returning customers speak volumes. Please see more than 300 reviews rated 4.8 out of 5 on Autotrader as well as more than 95 Facebook reviews rating us 4.7 out of 5.
For greater peace of mind we offer a warranty with every car purchased. We are also pleased to offer Warranties from 3 months up to 3 years with the award winning company Autoprotect. Please ask a member of staff for more details on how these warranties could be of benefit to you. The price of the warranty purchased can be added to your finance deal.