Customer reviews of First4car.com - Trading Standards Approved Dealership

By claire S on 15 February 2021 | Verified purchase

Professional and efficient. Car arrived on time and in first class condition as described.

Reply from First4car.com - Trading Standards Approved Dealership on 15/02/21

Thank you Claire for a glowing 5 star review..... we love to hear our customers are happy! You were a pleasure to do business with Claire and we hope you'll return to us when it's time for an update. We'd love to help you again in the future. We wish you and your family well.

By michelle E on 14 February 2021 | Verified purchase

Customer service quick and efficient and a great experience. The car is in good condition and delivery was sorted quickly.

Reply from First4car.com - Trading Standards Approved Dealership on 15/02/21

An easy stress free experience....... that's just what we aim to provide. Thank you for choosing First4car and we very much hope you'll choose us again in the future. We wish you and your family well.

By malcolm C on 10 February 2021 | Verified purchase

Very helpful, excellent service. Having bought from them before I knew I was in good hands.

Reply from First4car.com - Trading Standards Approved Dealership on 10/02/21

Huge thank you Malcolm for once again putting your trust in us. We love it when our customers return. It's always lovely to see you again and makes all the hard work feel worth while knowing you've chosen to return. Stay safe Malcolm and all the best to you and the family.

By karen J on 06 February 2021 | Verified purchase

Salesman was very friendly and professional. Ordered my car on Sunday afternoon and delivered on Saturday- from Leeds to Hertfordshire. All relevant paperwork was complete. Man who handed my car over was also friendly. Salesman was always pleased to help when i telephoned with any questions. Thank you very much.

Reply from First4car.com - Trading Standards Approved Dealership on 07/02/21

Friendly and Professional experience. We couldn't ask for a better review Karen thank you. Enjoy your new car and remember to tell all your friend and family how pleased you were with our service and your fabulous new car! Stay safe and we wish you well.

By chris S on 06 February 2021 | Verified purchase

Really helpful and very responsive to any queries. Arrangements for delivery very straight forward. Buying a car remotely is maybe the new normal for me. Sales manager who dealt with me was excellent great customer service

Reply from First4car.com - Trading Standards Approved Dealership on 06/02/21

Huge thank you Chris for taking the time to leave a review. It's great to hear you found our delivery service easy and straight forward. Thank you for putting your trust in us and we hope to hear from you again in the future when it's time for an update. We wish you and your family well. Stay safe.

By duane P on 04 February 2021 | Verified purchase

Excellent service Ben was ver helpful on the lead up to me buying a car from first4cars fabulous help from them

Reply from First4car.com - Trading Standards Approved Dealership on 05/02/21

Thank you Duane for a great review. It's always great to hear our customers feel supported in their purchase. Enjoy your new car and we wish you and your family all the best at this time. We sincerely hope you'll trust us again when it's time for an update.

By malcolm B on 01 February 2021 | Verified purchase

Great people to deal with. Due to lockdown we couldn't look at the car before we picked it up, we weren't disappointed, a lovely vehicle. A very smooth transaction.

Reply from First4car.com - Trading Standards Approved Dealership on 01/02/21

Thank you for putting your trust in us Malcolm. So glad to hear you weren't disappointed. We hope you'll return to us when you decide to update your car. In the meantime stay safe and thank you for your business.

By Katie M on 28 January 2021 | Verified purchase

Brilliant from start to finish I had bad experience days before with different dealership first for cars went above and behond sorting this out one staff member was big help I would totally recommend this dealership to anyone the car is immaculate and I can’t stop smiling it’s one of my highlights when I got this car looks brand new and they give me a great deal would use this dealership again please if anyone wants a car with finance use this dealership first for cars

Reply from First4car.com - Trading Standards Approved Dealership on 28/01/21

Katie you've brought a smile to our faces on this miserable Thursday. We love to hear our customers are so happy. Big pat on the back for Jordan for doing such a good job. Enjoy your new car and stay safe and we will look forward to seeing you again in the future.

By Laura H on 26 January 2021 | Verified purchase

Had a great experience getting my new car with First4Car. Staff were great, thanks to the man who organised my car, he was very friendly, helpful and braved the wind and rain several times for live video viewings for me. Had great communications throughout and felt time was really then to talk to me and answer all my questions. Payment and collection was all very smooth and easy and covid procedures felt safe and well managed. Absolutely love my new car and would highly recommend First4Car! Thanks again for all your help!

Reply from First4car.com - Trading Standards Approved Dealership on 27/01/21

Huge thank you Laura for a fantastic review. In Yorkshire we're used to braving the weather!! It's great to hear you love your new car! You were a pleasure to do business with. We very much hope you'll be in touch when it's time for an update. We wish you and your family well at this time.

By Richard H on 26 January 2021 | Verified purchase

They were open, honest and straightforward to deal with. Prices are non-negotiable but still fair and reasonable. To have a company with such outstanding feedback in this industry is surely unheard of (as cars are so complex and can go wrong at any time). Love my new car and would be very happy to buy through them again. Highly recommended.

Reply from First4car.com - Trading Standards Approved Dealership on 26/01/21

Thank you Richard for an outstanding review! You were a pleasure to deal with and we very much hope you'll return to us when it's time for an update. We wish you and your family well at this time.