Customer reviews of First4car.com

By carol R on 22 November 2019 | Verified purchase

What a refreshing change to be treated with respect and care choosing my car with this company. Excellent service. No hard sell. When I went to pick my car up it had a revamp internally and externally. Definitely recommend to family and friends. I found the salesman that I dealt with easy going and customer focused

Reply from First4car.com on 25/11/19

What a fantastic review to leave Carol, we appreciate this so much! To read that your experience is everything you'd hoped for means a great deal to us. We're looking forward to hopefully seeing your friends and family in the future!

By stuart O on 17 November 2019 | Verified purchase

All staff are friendly and make sure you are being looked after without being pushy. The salesperson was really professional but friendly. We got really good advice, and we were allowed to test drive on our own without them sat in the back. The experience so much more pleasant than going to a main dealer. We bought a Kia, the car is in really good condition, and we still got a new MOT done and tget give AA breakdown cover. I needed a second car and was so pleased with the service I went back and bought a Nissan Juke. That needed some additional warranty cover it was no hassle sorting the cover and there wasn't any pushy selling done, just solid sensible advice again. We also did a part ex and I think they gave a fair price and when we came in to do the hand over everything was ready to go. One word,, brilliant.

Reply from First4car.com on 17/11/19

Stuart thank you so much for such a glowing 5 star review. You were an absolute pleasure to meet and help purchase your new cars. We have a fantastic team here at First4car who all work really hard to ensure our customers have a great experience and have great cars to buy. Thank you for choosing First4car and we look forward to seeing you in the future.

By Joseph M on 16 November 2019 | Verified purchase

Very good service. Very reasonably priced car and easy to deal with. Would recommend to anyone.

Reply from First4car.com on 18/11/19

Thank you Joseph for your 5 star recommendation. It’s always great to hear our customers are happy and would recommend us to their friends and family. Thank you for choosing First4car. We very much hope to see you again in the future.

By clare Y on 13 November 2019 | Verified purchase

Fantastic Service, Great Communications over the phone and prior to collecting the car. Also great service when we went to collect the car very polite, professional and nothing was to much trouble. Highly Recommended and will buy from again!

Reply from First4car.com on 13/11/19

Thank you for leaving such a kind review Clare! We pride ourselves on making the car purchasing journey as easy as possible, so reading that you've experienced such a professional experience is fantastic. We hope to see you again in the not so distant future!

By Geraldine F on 07 November 2019 | Verified purchase

I love my new car, which I purchased from First4car.com. They made, the whole experience stress free, there were no pushy salesmen, just lovely, friendly staff, who were very helpful. I will be recommending First4car, to all my family and friends who are looking to buy a car.

Reply from First4car.com on 08/11/19

Huge thank you Geraldine for choosing First4car and taking the time to leave a great review. We very much look forward to seeing you again in the future when it’s time for an update and meeting your friends and family. Enjoy your new car!

By Noreen B on 05 November 2019 | Verified purchase

Excellent service, Mark very helpful staff. Been few times and service is so quickly no time wasted. Was treated with kindness. Recommended my friends and family to definitely go to First 4 cars. Very trusted and reliable. Thank you so much and I'm loving my new car.

Reply from First4car.com on 05/11/19

What a fantastic review Noreen! It's great to read that Mark was on hand to help you as much as possible and that you'd recommend us to your friends and family. We really appreciate you taking the time out to write this for us!

By karen B on 29 October 2019 | Verified purchase

From the initial enquiring call to collecting our vehicle first4car were polite, efficient, professional, understanding and extremely helpful.

Reply from First4car.com on 29/10/19

Thank you Karen for leaving such a kind review, We're blown away with words used to describe your experience. So we hope to see you again in the future when it's time for an upgrade!

By Susan H on 22 October 2019 | Verified purchase

Easy to deal with and get the information you need to make a decision

Reply from First4car.com on 22/10/19

Thank you Susan for taking the time to leave a 5 star review. We try make our customers purchase as easy as possible. Buying a new car should be an enjoyable experience and not hard work! Thank you for choosing First4car.com. We hope to see you again in the future.

By Sandra B on 22 October 2019 | Verified purchase

The car oi bought had a few issues when I first saw it. The garage promised it would be 100% when I picked it up. Well I would say it was 99% coz nothing is ever totaly perfect. Great job done by them and first class service. No second key with the car but even that is being sorted this week. Would recommend them to anyone.

Reply from First4car.com on 22/10/19

Thank you Sandra for your feedback and recommendation. Great to hear we provided a first class service. Thank you for choosing First4car. We hope you’ll return when it’s time for an update.

By christine C on 21 October 2019 | Verified purchase

Very pleased with the way Ian handled my purchase, the small rectifications needed to be carried out were done. Ian also filled the car with petrol for me as I had a long journey ahead so no need to find a filling station . On Sunday when I collected it they even paired my phone for me. Thanks guys , would definitely recommend this dealer.

Reply from First4car.com on 21/10/19

Thank you Christine you were a pleasure to meet and assist with the purchase of your new car. It's all the little things that make the difference we feel. If we can do that extra bit to make the transaction smoother and help our customers out then that's just what we'll do. Thank you for choosing First4car and we sincerely hope we'll see you again in the future.