Customer reviews of First4car.com - Trading Standards Approved Dealership

By Katie M on 24 September 2020 | Verified purchase

Had a great experience at First 4 Car. Jordan was helpful, friendly and professional. When I went to collect my car it had been fully valeted and cleaned inside and out which was a lovely touch. Would definitely recommend!

Reply from First4car.com - Trading Standards Approved Dealership on 25/09/20

Thank you Katie for your 5 star review. We love to hear our customers say they had a 'brilliant experience!' it makes all our hard work feel worth while. Enjoy your new car and we very much hope to see you again in the future when it's time for an update. Thank you for choosing First4car.

By gary R on 21 September 2020 | Verified purchase

Nice and friendly staff. A+ service. Would buy for them again

Reply from First4car.com - Trading Standards Approved Dealership on 22/09/20

A+ service! Wow thank you Gary that means a lot. We are very fortunate to have a great team here at First4car who all work really hard...... even more so during the current pandemic. Each and every one has risen to the challenge of working at times under pressurised conditions and adhered to the COVID safety guidelines to keep each other and our customers safe. Receiving reviews like this gives a real boost to the whole work force. Thank you for your business and we wish you and your family well.

By george B on 21 September 2020 | Verified purchase

Ben at first4cars was very helpful went above and beyond to ensure it all went through ok.

Reply from First4car.com - Trading Standards Approved Dealership on 22/09/20

Thank you George. We love to hear our customers have received 'brilliant 5 star service'. Thank you for choosing First4car and we very much hope to see you again in the future. We wish you all the best.

By mick P on 14 September 2020 | Verified purchase

First4car.com made buying a car an easy and painless experience. From the first contact, to visiting the site and taking the car for a test drive, to making sure that the car collection and paperwork to sort the personal number plate was all sorted, it was all handled in a friendly but professional manner. The car itself is exactly as described, which was good as I had travelled some distance to visit First4car.com.

Reply from First4car.com - Trading Standards Approved Dealership on 14/09/20

Thank you Mick for a great 5 star review. Buying a new car should definitely not be painful! We've worked really hard to ensure the buying process is as straight forward and enjoyable as possible. Thank you for choosing First4car and we hope to see you again in the future.

By Richard A on 14 September 2020 | Verified purchase

Very helpful and great staff ,hopefully I'll be back for my next car

Reply from First4car.com - Trading Standards Approved Dealership on 14/09/20

Richard you were a pleasure to deal with and we very much hope you'll choose to return to us in the future when it's time for an update. Thank you and we wish you and your family well.

By Paul B on 13 September 2020 | Verified purchase

Hassle-free car purchase, everything made very easy for me.

Reply from First4car.com - Trading Standards Approved Dealership on 14/09/20

Thank you Paul for your review. Our aim is to make things as straight forward as we can so it's great to read that was your experience. Thank you for your purchase. We wish you and your family well and hope to see you again in the future.

By NANA NANA O on 13 September 2020 | Verified purchase

Great response time. Calls back soon as they misses your call. Very helpful

Reply from First4car.com - Trading Standards Approved Dealership on 14/09/20

Thank you for your review and recommendation. It means a lot when our customers recommend us to their friends and family. We wish you and your family well.

By Thomas H on 11 September 2020 | Verified purchase

Good selection of cars, fair prices and good trade in. No hard selling or messing about - easy and comfortable - would buy from again

Reply from First4car.com - Trading Standards Approved Dealership on 11/09/20

Thank you Thomas for taking the time to leave us a Great Star Review. We always try are best to please! Enjoy your new car and remember to tell all your friends and family how good we are!

By Jordan G on 09 September 2020 | Verified purchase

Excellent customer service from Jordan belfort. Helped me from start to finish with no problems and got the job done fast

Reply from First4car.com - Trading Standards Approved Dealership on 09/09/20

Thank you Jordan for your excellent 5 star review. We hope you're enjoying your new car. Drive safely and we hope to see you again when it's time for an update.

By john G on 31 August 2020 | Verified purchase

The sales man was very helpful and polite my only issue was on collection the car had not been cleaned in any way at all including massive overspray on tyres

Reply from First4car.com - Trading Standards Approved Dealership on 31/08/20

Thank you John for leaving a review. We apologise the valet was not up to our usual standards. Unfortunately we currently have some staffing issues in our workshops which we are working hard to resolve. The team are trying their best working in difficult circumstances and at a very busy time. We wish you and your family well at this time.