Customer reviews of First4car.com - Trading Standards Approved Dealership

By Tim G on 31 August 2020 | Verified purchase

Very helpful and easy going experience without any pressure in any way. Questions readily answered by Jordan who was both knowledgeable and professional throughout.

Reply from First4car.com - Trading Standards Approved Dealership on 31/08/20

Thank you Tim for a great review. We're always really pleased to read our customers are happy with their purchase and with their experience. Thank you for choosing Firts4car and we hope to see you again in the future.

By evangeline B on 29 August 2020 | Verified purchase

Helpful from start to finish. Always kept in contact and updated me. Car is exactly as described all valeted and MOT just before it was given to me. My first time buying a car on finance and it was made really easy for me, I had an email telling me step by step what I needed to do. Received the car within a few days! Thank you I am very happy!

Reply from First4car.com - Trading Standards Approved Dealership on 29/08/20

Thank you Evangeline for a great 5 star review. We've worked really hard to ensure our customers are kept up to date and our paperwork is as informative and straight forward as possible, so it's great to hear you had a positive experience. We hope you'll choose First4car again when it's time for an update. We wish you and your family well.

By Oliver H on 26 August 2020 | Verified purchase

Bought my first car here. Very helpful staff. Was served by Jordan.

Reply from First4car.com - Trading Standards Approved Dealership on 27/08/20

Thank you Oliver for taking the time to leave a review. It's great to hear you found the service provided by Jordan to be worthy of 5 stars and you will recommend First4car. We hope to see you again in the future.

By Eric K on 21 August 2020 | Verified purchase

I had a fantasic experience dealing with first4car. And Jordan b was really nice guy and helped me through the paper work. My car was very clean and well reserved I would gladly tell my friends and family about first4car.

Reply from First4car.com - Trading Standards Approved Dealership on 21/08/20

Eric thank you for a glowing review. Great to hear you found Jordan helpful. We're very lucky here at First4car to have such great staff who really care about their customers experience. Thank you for choosing First4car and we hope you'll choose us again in the future when it's time for an update.

By oliver N on 20 August 2020 | Verified purchase

Fast and efficient service. The car looked good when we first visited but there were a few scuffs and scrapes that were putting us off. We highlighted these and they were all taken care of. When we came to collect the car it looked like a new car. No pushy sales tactics used at any point, just a straight forward service that we will look to use again in the future.

Reply from First4car.com - Trading Standards Approved Dealership on 20/08/20

Thank you Oliver for a great 5 star review. It's great to hear you found the service to be straight forward. Thank you for choosing First4car and we look forward to seeing you again in the future when it's time for an update.

By Janine I on 19 August 2020 | Verified purchase

Excellent service, the car was fully cleaned and ready for a test drive when I got there. The dealer who helped me was knowledgeable, easy to talk to and quickly got the right deal for me. Highly recommended

Reply from First4car.com - Trading Standards Approved Dealership on 20/08/20

Thank you Janine for your high recommendation, it means a lot to the whole team at First4car. In these unprecedented times it is even more important to us that our customer feel confident in our procedures and would recommend us to their family and friends. Thank you for choosing First4car and we wish you and your family well.

By philip M on 19 August 2020 | Verified purchase

Great service, no pushy sales talks or pressure while looking just friendly helpful information and very good customer service. Big thanks to Ben who was great every step of the way and nothing was too much trouble. We had our 2 young children with us and we were happily allowed to test out the car seats in then new car and go for a test drive with the kids too. The whole process was easy and smooth. We love our new car!

Reply from First4car.com - Trading Standards Approved Dealership on 19/08/20

Thank you Philip. We are a family run business and all of our staff have families of their own so we are always very accommodating to our customers with their children. To try your own car seats out in your new family car is really important. You need to feel 100% confident and happy they are the right fit. It's great to hear you 'love your new car!' Thank you for choosing First4car and we hope you'll return when it's time for an update.

By Michael B on 18 August 2020 | Verified purchase

Seamless. JB looked after every thing efficiently. Will definitely return and recommend.

Reply from First4car.com - Trading Standards Approved Dealership on 18/08/20

Thank you Michael for your 5 star review and recommendation, it is much appreciated. We look forward to welcoming you back to First4car in the future. We wish you and your family well.

By cameron M on 15 August 2020 | Verified purchase

Excellent service as always. Couldn't be happier with the car.

Reply from First4car.com - Trading Standards Approved Dealership on 16/08/20

We just love to hear our customers are over the moon with their purchase! Thank you Cameron for choosing First4car and we look forward to seeing you again in the future. We wish you and your family well.

By phil S on 13 August 2020 | Verified purchase

Quick and easy. Great service from everyone on the team.

Reply from First4car.com - Trading Standards Approved Dealership on 13/08/20

Thank you Phil for taking the time to leave a review. We are very fortunate to have a great team here at First4car who all care about providing our customers with a great experience and a fantastic new car! Thank you for choosing First4car and we very much look forward to seeing you again in the future.