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Customer reviews of First4car.com

At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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First4car.com

First4car.com
5
4.9

Based on 852 customer reviews

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  • 5

    Positive sales service

    By Craig O on 11 January 2020 | Verified purchase

    Very positive experience. Staff were not at all pushy and nothing was too much trouble. Great range of cars at very competitive prices. Very efficient turnaround time for collection and pick up was only 30 minutes or so. Only collected the vehicle today, so very early days, but a really positive experience thus far.

    Reply from First4car.com on 12/01/20

    Thank you Craig for taking the time to leave a review. It's always nice to hear our customers feeling happy with the service they have received as well as happy with their purchase. We hope to see you again when it's time for an update.


  • 5

    Straightforward.

    By mark S on 11 January 2020 | Verified purchase

    No nonsense, courteous and straight talking. A pleasurable buying experience.

    Reply from First4car.com on 12/01/20

    Great to hear you had a pleasurable buying experience Mark. We hope you'll return to us when it's time for an update.


  • 5

    A very "Happy customer"

    By Monica I on 11 January 2020 | Verified purchase

    Friendly and knowledgeable staff and a quick turnaround process in acquiring the car. An in depth description and specifications of the car enabling a quick decision.

    Reply from First4car.com on 11/01/20

    "A very happy customer" Music to our ears! Thank you Monica for taking the time to leave a review. We hope to see you again in the future.


  • 5

    Excellent Customer Service, great car

    By ben T on 11 January 2020 | Verified purchase

    While looking for a new car I had very different experiences from dealerships. Some were very pushy, wanting me to come inside and discuss "managers specials", others completely fobbed me off, offering nothing for my own car as "it didn't smell right" and not allowing me to test drive unless I was prepared to make a firm offer there and then. When I got to First4Cars and met with a salesman (I approached him) he listened and was very accommodating- they were happy to move 4-5 cars out the way so I could test drive the one parked at the back. I test drove 3 cars in total, each on separate occasions, and each time not feeling pressured to purchase. In the end I choose my vehicle and made a purchase very quickly - why? Because first4cars had build a degree of trust with me that a) I wasn't being ripped off and b) that the car I was buying was well cared for and looked after prior to my purchase. I would recommend this company to anyone looking to buy a quality used car.

    Reply from First4car.com on 11/01/20

    Thank you Ben for a great review. Our customers finding the right car for them is very important to us. Each of our customers are treated as individuals with different requirements in a vehicle. It's great to hear you found our customer service to be excellent and you're happy with your car. Thank you for choosing First4car.


  • 5

    first class for First4car.com

    By SUE W on 11 January 2020 | Verified purchase

    would definitely recommend this garage to others first class for everything our salesman was most helpful in both buying and selling friendly and caring and our new car WOW

    Reply from First4car.com on 11/01/20

    Sue it's great to hear you are loving your new car! Supplying our customers with a car that is right for them is really important to us. Thank you for choosing First4car and we hope to see you again in the future.


  • 5

    Great customer service!

    By LOUISE M on 10 January 2020 | Verified purchase

    Our vehicle was prepared for our collection with expertise and was better than we expected. The sales team are very knowledgeable and the customer service was excellent! Thanks for a great experience - we hope our VW gives us many years of fun and adventures with our family!

    Reply from First4car.com on 11/01/20

    Louise you were a pleasure to deal with. We know you and the kids will have great fun in the VW! Thank you for choosing First4car. Please remember to tell all your friends and family about your great experience. Many thanks.


  • 5

    Quick, easy and made me feel at ease.

    By hayley H on 10 January 2020 | Verified purchase

    Quick, easy very happy with the service. Ben went above and beyond but didn’t make me feel under any pressure to make any decision that wasn’t my own.

    Reply from First4car.com on 11/01/20

    Thank you Hayley for leaving a great review. Going above and beyond is all part of the service at First4car. We are very fortunate to have great staff who care about their customers meaning above and beyond is the norm. Thank you for choosing First4car and we hope to see you again when it's time for an update.


  • 5

    Very good experience on buying my first car

    By jade B on 10 January 2020 | Verified purchase

    Very welcoming and the guys let you look around yourself without being hounded

    Reply from First4car.com on 11/01/20

    There's definitely no hounding here at First4car! Thank you Jade for your business and we hope to see you again when it's time for an update.


  • 5

    My number One go to garage

    By peter A on 09 January 2020 | Verified purchase

    This is our second purchase from First4cars and is definitely my number one go to garage.Friendly but not pushy. Cars priced to sell so no haggling which I like and the car we bought was “below “ the AutoTrader guide price .Car was prepped to a high standard. Overall excellent garage excellent staff excellent prices

    Reply from First4car.com on 09/01/20

    We love to see our customers return it's always lovely to catch up and it reassures us we're getting it right. Thank you Peter for once again choosing First4car. We hope to see you again in the future.


  • 5

    5* Experience at First 4 Car

    By Alex G on 08 January 2020 | Verified purchase

    My experience with first 4 car has been incredible. I would like to thank the team for my lovely new car, and for the amazing services they provided me with. Within 4 days i have test driven, bought and picked up my car thanks to the speediness of their dealership; in which has made this whole process so much easier for me. They went out of their way to make sure that I had the best possible care and ensured I picked the right car for me; on arrival they even presented the car with a bow and big reveal, which made the moment even more special. From start to finish their services have been incredible with nothing to fault. Highly reccomend first 4 car if you're looking for an easy, friendly and helpful dealership. Thanks again

    Reply from First4car.com on 09/01/20

    Thank you Alex for a fantastic review. We are always looking at ways we can improve our customers experience. It's great to hear you enjoyed purchasing your new car.... enjoy! and we hope to see you again when it's time for an update.