Customer reviews of First4car.com

By alex A on 15 October 2019 | Verified purchase

From start to finish First4Cars were excellent. Their sales reps left me alone to look around but made themselves available if I had any questions. Once I decided on a car I liked Ben arranges for me to take it for a test drive there and then, and 2 days later I’m driving away in my new car! Brilliant service, very happy customer!

Reply from First4car.com on 15/10/19

Wow, what a fantastic review Alex! As we have said before, we pride ourselves on our 'non-pushy' approach to sales, as of course it is ultimately yourselves who make the final decision. We're so happy that you had a great experience with First4car, and we hope to see you again in the future when it is time for an upgrade!

By michael C on 15 October 2019 | Verified purchase

Good garage to buy a car from, good selection at good price. Friendly staff. Allows in accompanied test drive, very happy with My BMW purchase

Reply from First4car.com on 15/10/19

Thank you for taking the time to write us such a nice review Michael! We take good care in making sure all our cars are priced accurately, we really hope you enjoy your new BMW!

By scott G on 15 October 2019 | Verified purchase

very easy to deal with, great service and good attention to detail

Reply from First4car.com on 15/10/19

This is brilliant to read Scott, we're so happy you noticed that we pay acute attention to detail in all that we do! Enjoy the new car!

By doug L on 13 October 2019 | Verified purchase

Friendly helpful, all the questions answered regarding the purchase.

Reply from First4car.com on 13/10/19

Thank you Doug for taking the time to leave a 5 star review. We like to think of ourselves as a friendly bunch! Thank you for choosing First4car. You know where to tell your friends and family to come. We hope to see you again.

By vlado S on 12 October 2019 | Verified purchase

I had a pleasant experience from the moment i shown interest in a car online to the moment i set off from First4Car in a purchased car. The place is well organized, smoothly ran, highly professional and well supportive without any undue pressure exerted on a customer. They even went beyond and above by driving me to the Post Office in order to settle Road Tax.

Reply from First4car.com on 13/10/19

Thank you for your kind words. Your description of your experience is just the kind of experience we aim to achieve. Thank you for choosing First4car and we hope you’ll choose us again in the future.

By rian H on 10 October 2019 | Verified purchase

I had a great experience through First4Car. I wasn't 100% sure on what I needed but the salesman was really helpful in asking what I would use the car for and made some good recommendations which came across as helpful and authentic without any feeling of being 'sold to'. Good communication throughout the process and a quick turnaround. The pricing is very competitive too so hard to find a fault in the service I received.

Reply from First4car.com on 10/10/19

Thank you for taking the time out to write such a great review Rian! It is always a delight to read that our "non-pushy" sales staff have won you over. We're always on hand to offer any advice if any customer is unsure, so we hope to see you in the future!

By sion R on 10 October 2019 | Verified purchase

I have just recently purchased a car by first4car, and couldn’t believe how great the service was! Right from the start, my partner and I called the dealership to view the car, and on our arrival the staff were very welcoming and helpful. The staff member that assisted my partner and I, had the keys and the car ready to view. Once we were satisfied with the car the next step was the purchasing process, and this was quick and easy. If you ever doubt about finance, no need to worry, as they explain to you the options there are and give helpful suggestions and advice as to what suits you best. Once the payment process was done, the car got valeted and MOT so it was ready to hit the roads. We have been very grateful for everything that first4car have done for us, and if you’re a first time buyer or needing a new one, I couldn’t recommend this place more, and we will be happy to visit again! Many thanks first4car!

Reply from First4car.com on 10/10/19

Wow, thank you Sion for such a glowing review! We are over the moon that you found our sales process to be this exceptional. It’s great to read that our salesmen were on hand to help at every corner of the way, even down to having the keys ready on your arrival. We also pride ourselves on our knowledge financing cars, so hearing that you’ve had another great experience with that is fantastic! We really hope to see you again in the future when it is time for an upgrade!

By janine M on 09 October 2019 | Verified purchase

Fantastic experience, all the staff were brilliant especially Ian who delt with us from our first visit. 3 days from getting our lovely new car

Reply from First4car.com on 09/10/19

Janine thank you for leaving such a glowing review for Ian and First4car. We love to hear our customers say they've had a fantastic experience. Thank you for choosing First4car and we look forward to seeing you again when it's time for an update.

By sarah C on 09 October 2019 | Verified purchase

Friendly, professional and very helpful. I bought the car, he made the process easy and took care of the after sales details.

Reply from First4car.com on 09/10/19

Thank you for such a kind review Sarah! We're really happy to hear that your experience was an easy one, we hope you enjoy your new car!

By Jean - Marie M on 08 October 2019 | Verified purchase

Very friendly and professional service from start to finish. Had a flew hiccups due to windscreen replacement but this was sorted in no time

Reply from First4car.com on 09/10/19

Thank you Jean-Marie for taking the time to leave a review. From time to time things don't always run as smoothly as we'd like but we always work as hard as we can to put things right as quickly as possible. Thank you for choosing First4car and we hope to see you again in the future.