Customer reviews of First4car.com - Trading Standards Approved Dealership

By belinda B on 25 January 2020 | Verified purchase

basically ,I chose this dealer upon noticing that a BMW saleman was sourcing used vehicles from https://www.cargurus.co.uom .I found a vehicle and bought it

Reply from First4car.com - Trading Standards Approved Dealership on 25/01/20

Glad to read you had a straight forward purchase Belinda. Thank you for choosing First4car.com. We hope you'll return in the future when it's time for an update.

By ross T on 24 January 2020 | Verified purchase

Absolutely no issues, very honest, upfront, quick to respond to enquires and overall very happy. Steve looked after me and updated me when he said he would, called me when he said he would and was a all round sound bloke.

Reply from First4car.com - Trading Standards Approved Dealership on 24/01/20

Great to hear you were impressed with Steves customer service Ross. Thank you for choosing First4car and we hope to see you again in the future.

By John M on 23 January 2020 | Verified purchase

Very professional and helpful. I did a lot of research to find the car I wanted, and traveled 80miles to get it. Thanks

Reply from First4car.com - Trading Standards Approved Dealership on 24/01/20

Thank you John for taking the time to leave a review. It's great to hear you feel it was worth travelling 80 miles for the car that was right for you. Thank you for choosing First4car.com

By anita P on 23 January 2020 | Verified purchase

Fantastic service took care of everything including log book .private plate goes the extra mile...highly recommend

Reply from First4car.com - Trading Standards Approved Dealership on 23/01/20

Thank you Anita for noticing we go that extra mile to help our customers and provide a 5 star service. We look forward to you returning when it's time for an update. Thank you for choosing First4car.

By Mary B on 23 January 2020 | Verified purchase

A well run establishment ... I already knew which car I was interested in .. the salesman was very knowledgeable (to say there was at least 100 cars ).. left me to decide (not pushy).. very happy indeed with their professional conduct. Would defiantly recommend this garage to my friends. Thank you team

Reply from First4car.com - Trading Standards Approved Dealership on 23/01/20

Thank you Mary for taking the time to leave a review. It's great to hear you will be recommending us to your family and friends....... thank you. We hope to see you again in the future.

By Karl S on 19 January 2020 | Verified purchase

Absolutely fantastic experience, from start to finish. No pushy sales tactics, just an honest, upfront service. Arrived for a look at the car, took it for a test drive, and the car was mine the day after. My salesmen was extremely helpful, offering advice and answering questions with quick replies. When I arrived to pick up my new car the car was extremely clean, tidy and my salesman even put the heating on the ensure my car was warm and defrosted for my departure (it was a cold January morning!) Throughly enjoyed my first ever car buying experience, I would highly recommend First4car to anyone.

Reply from First4car.com - Trading Standards Approved Dealership on 20/01/20

Thank you Karl for taking the time to leave a review. It's great to hear you trusted First4car for your first car buying experience. Enjoy your new car and we very much hope to see you again in the future. Thank you for choosing First4car.com

By daniel K on 18 January 2020 | Verified purchase

Great service, relaxed environment Ben wasn’t pushy atall in his sale. Was left by myself to look and test drive the car.

Reply from First4car.com - Trading Standards Approved Dealership on 19/01/20

Thank you Daniel for taking the time to leave a review. Hassle free is definitely what we are aiming for. Thank you for choosing First4car and we hope to see you again in the future.

By Kim S on 17 January 2020 | Verified purchase

I was extremely pleased with the service that I received when purchasing my new car (SEAT LEON FR) and im totally in love with my new car - it was just what i was looking for. The team at First4Car made my buying experience straight forward and were there to answer any questions I had, leaving me feeling reassured that I was getting a good car for my money. I felt confident in my purchase and was kept updated throughout, they even taxed the car for me as we were originally coming to collect on a Sunday. I would highly recommend.

Reply from First4car.com - Trading Standards Approved Dealership on 18/01/20

Kim it's great to hear you are in love with your new car! You were a pleasure to deal with. Thank you for choosing First4car and we very much hope to see you again in the future.

By john K on 17 January 2020 | Verified purchase

Despite the fact that the car had only just come in and was not prepped, we went from test drive to picking it up in under a week. Like the way you are left to inspect and test drive unhindered by salesmen as you are at other places. Everything was very friendly and relaxed.

Reply from First4car.com - Trading Standards Approved Dealership on 18/01/20

Thank you John for taking the time to leave a review. We firmly believe a car needs to be right for each individual . In order to make that decision we like to provide the information that is needed then step back and allow the customer space to make that decision. We're glad you had a pleasant buying experience and hope you are enjoying your new car.

By Peter G on 16 January 2020 | Verified purchase

Great customer service by jordan from start to finish was a very easy vehicle purchase even done with finance would defo reccomend buying a car from first 4 cars

Reply from First4car.com - Trading Standards Approved Dealership on 16/01/20

Thank you Peter for the 5 star review and recommendation. Customer reviews are really important to us as a company. You were a pleasure to do business with and we hope to see you again in the future.