Customer reviews of First4car.com

By Jean - Marie M on 08 October 2019 | Verified purchase

Very friendly and professional service from start to finish. Had a flew hiccups due to windscreen replacement but this was sorted in no time

Reply from First4car.com on 09/10/19

Thank you Jean-Marie for taking the time to leave a review. From time to time things don't always run as smoothly as we'd like but we always work as hard as we can to put things right as quickly as possible. Thank you for choosing First4car and we hope to see you again in the future.

By Ian H on 07 October 2019 | Verified purchase

Smooth and easy to deal with. The process was made so easy with the great staff they have in the branch.

Reply from First4car.com on 08/10/19

Thank you Ian for leaving a 5 star review. It's always great to hear our customers are receiving excellent customer service. We hope to see you again when it's time for an update.

By rosemary J on 07 October 2019 | Verified purchase

We dealt with Ian, who was well organised and straightforward. Nothing was too much trouble even to explaining how to get back on the M62 without the heavy traffic around Leeds on. a Saturday

Reply from First4car.com on 08/10/19

Thank you Rosemary for leaving a 5 star review. We like to go that extra step in providing excellent customer care so anything we can do to help a customer we will. We hope to see you again in the future. Many thanks for your business.

By Richard C on 04 October 2019 | Verified purchase

I dealt with Ian at First4Cars and from the start he was extremely helpful. He made the whole process really easy and went above and beyond. We found the right car and he processed it through to my time requirements. On the day of collection Ian picked me up to take me to the garage going out of his way to do so. He answered all my questions and was clear throughout the whole process. Even to the point of leaving when he guided me a quicker and easier way back to the motorway. I would highly recommend first4cars and Ian in particular although i'm sure all their sales team are equally as good. Look forward to doing business again in the future

Reply from First4car.com on 04/10/19

Thank you Richard for an outstanding and detailed 5 star review. We appreciate the feedback. Ian is an extremely valued member of the team and thinks nothing of going that extra mile for his customers. We very much look forward to seeing you again in the future Richard. Many thanks

By sean K on 01 October 2019 | Verified purchase

Very professional company to deal with, (Ben very obliging guy) impressed with airport collection nd dropped back after car viewing. They had no difficulty in storing car until I was ready to travel back from Ireland for collection.

Reply from First4car.com on 02/10/19

Wow thank you for a great 5 star review! It’s great to hear you were pleased with the service you received from First4car. Ben is a real asset to the company, we will certainly give him a big pat on the back for his hard work! Enjoy your new car and remember to tell all your friends First4car is the place to buy their next car!

By ian W on 01 October 2019 | Verified purchase

Dealing with First4car made buying a new car not only painless but enjoyable ! They have a large numbef of quality used cars to choose from.The salesman was friendly and knowledgeable but in no way 'pushy'. I will use this company again and would have no fears in recommending it to others who may be thinking of buying a car.

Reply from First4car.com on 01/10/19

That you Ian for you kind words! Here at First4car we love it when people tell us they have had a great buying experience we look forward to seeing you and your friends soon, enjoy your new car!

By vanessa I on 28 September 2019 | Verified purchase

Excellent service. Steve was my salesman at Pudsey. I viewed the car last week and took it for a test drive. No pushy sales pitch and I was given all the time I needed to look over the car and make my decision. Returned today to collect my car and it was gleaming inside and out. Steve has sorted all the little things out that I had requested. Can not fault the service from start to finish. Very happy with my purchase. 5 star company, 5 star salesman.

Reply from First4car.com on 28/09/19

Wow thank you Vanessa for an amazing review! Glad we could be of service and ultimately that you’re happy with your new car! Thank you for choosing First4car and we hope to see you again in the future when it’s time for an update.

By rodney P on 27 September 2019 | Verified purchase

Very pleased with the service I received from First 4 Cars. No pressure sales man, very friendly and informative.

Reply from First4car.com on 27/09/19

Thank you Rodney for taking the time to leave a 5 star review. It’s always great to hear our customers are pleased with the service they have received. Thank you for your business.

By Mike C on 27 September 2019 | Verified purchase

Very clear, very helpful and great quality motors !

Reply from First4car.com on 27/09/19

Thank you Mike. Great to hear you’re pleased with your car! We hope to see you again in the future when it’s time for an update.

By Paige E on 24 September 2019 | Verified purchase

Helpful from the moment I got there, and didn’t try pressure me into a sale I was potentially going to regret. The staff were incredibly helpful and can’t thank them enough for sorting me out with a lovely new car.

Reply from First4car.com on 25/09/19

We aim for a 5 star experience with every single customer so great to hear that's the experience you received. You were a pleasure to look after Paige. We're so pleased you're happy with your new car. We wish you well and thank you for choosing First4car.