Customer reviews of First4car.com

By Julie O on 10 June 2020 | Verified purchase

I would definitely recommend First4Car.com. Jordan was very helpful from start to finish and went through the whole process with me step by step.

Reply from First4car.com on 10/06/20

Thank you Julie for leaving a great 5 star review. We love to hear our customers are happy when they drive away. We wish yourself and your family well and hope to see you again in the future when it's time for an update.

By Steve H on 02 June 2020 | Verified purchase

Dealt with Jason - excellent throughout. Well presented car, Very good service

Reply from First4car.com on 02/06/20

Thank you Steve for your 5 star review. Glad to hear you were happy with the service you received. We very much look forward to seeing you again in the future. We wish you and your family well.

By darren H on 30 May 2020 | Verified purchase

made it very easy with the click and collect. Very relaxed way to buy a car as we had no pressure from staff. Had good communication through out and they even made the time to try and find a car for my wife as well. So far happy with the car and hopefully there be no problems. Great service and will use them again.

Reply from First4car.com on 01/06/20

Thank you Darren for a great review. To hear you'll be returning to us means we did a good job which is great. Thank you for using our click and collect service and we look forward to seeing you again in the future. All the best to you and your family.

By justyna C on 28 May 2020 | Verified purchase

Staff very helpful and very friendly. Contact was very fast and easy.

Reply from First4car.com on 28/05/20

Thank you for taking the time to leave a review. Thank you for choosing First4car. We wish you and your family well.

By MARTIN W on 27 May 2020 | Verified purchase

From the start of the process to picking up my new car I felt like I was a valued customer. Ben was a fantastic support and led me through the whole thing. I don’t think I want to go anywhere else for my cars! Brilliant customer service and great staff! Thank You First4car!

Reply from First4car.com on 27/05/20

Wow Martin what a fantastic review! Thank you it means a lot. It's great to hear you felt supported particularly at this time. We love seeing our customers return to us..... it means we're doing the job right. Thank you for choosing First4car. We wish you and your family well. Stay safe.

By Leanne D on 27 May 2020 | Verified purchase

I’d been looking intermittently at a new car for the last 8months. I found this one and it just felt perfect for me! From start to finish can’t fault the service I received . Very happy with my new car , mot completed and no advisories. was very clean and the whole process was easy! Jordan was very helpful and talked me through everything. Would of liked a longer warranty in with it - however I’m still giving 5 stars because the service was brilliant , Jordan was fantastic and I love my new car! Thankyou :)

Reply from First4car.com on 27/05/20

Thank you Leanne for a great review. Hearing you found the process easy and Jordan talked you through everything is great..... we believe supporting our customers at this time is even more imperative to give confidence our customers are buying the right car for them and in a safe manner. Thank you Leanne. Stay safe.

By hugh B on 11 May 2020 | Verified purchase

First4car.com went above and beyond delivering my car during the Covid-19 lockdown (precautions taken) and arrived at the time agreed. The car was in super condition and did not disappoint. The salesman from First4car.com took us through the sale start to finish also did a follow up, top man.

Reply from First4car.com on 12/05/20

Hugh thank you for putting your trust in First4car. Great to hear you're pleased with our service as well as your car. We wish you and your family well. Stay safe.

By barrie M on 10 May 2020 | Verified purchase

Very easy. No fuss. Excellent. Car as described and good value. Delivered on day stated.

Reply from First4car.com on 10/05/20

Thank you Barrie for taking the time to leave a review. We're really pleased to hear you found our new practice of delivering new vehicles to be a 5 star experience. Thank you for your business. Stay safe.

By jay W on 07 May 2020 | Verified purchase

Really responsive seller. They made the process of buying my new car seamless, and they were always available to respond to my queries. My car was delivered in pristine condition, fully valeted and MOT’d. Would definitely recommend! Really happy with my new car - thank you! 10/10

Reply from First4car.com on 08/05/20

10/10 well that's fantastic that we provided you such a great service under the current circumstances. We have had to make changes to our business practice and are currently running with skeleton staff so to hear we got it right makes us very happy. Thank you for your business Jay. Stay safe and we hope to see you in the future.

By sandra B on 01 May 2020 | Verified purchase

A couple of minor problem with the vehicle were quickly addressed and assurance provided in the event of any further issues

Reply from First4car.com on 02/05/20

Thank you Sandra for taking the time to leave a review. During these unprecedented times we are working really hard with skeleton staff to ensure things run smoothly for our customers. Thank you for your understanding. Enjoy your new car.