Customer reviews of First4car.com - Trading Standards Approved Dealership

By mark G on 13 February 2020 | Verified purchase

Great service explained everything I needed to know, talked me through the whole process, painless experience .would recommend to anyone.love the new car

Reply from First4car.com - Trading Standards Approved Dealership on 13/02/20

We believe buying a new car should be a great experience and definitely not a painful one! So glad to hear you love your new car and would recommend us to others. Thank you for choosing First4car.

By Elsa G on 12 February 2020 | Verified purchase

I had a great experience with Firt4car. Their team dealt with my request efficiently. In particular Jordan who is amazing, very helpful and kind. I am extremely happy with my new car and with customer service. I would highly recommend

Reply from First4car.com - Trading Standards Approved Dealership on 13/02/20

Thank you Elsa for taking the time to leave a review. Jordan is the newest member of our team and proving a real asset. It's great to hear your positive comments. We hope you're enjoying your new car !

By Ben J on 11 February 2020 | Verified purchase

I recently purchased a vw golf from first for car. Mark ensures that my service was very good and that everything was spot on. However the car needed a few repairs but as soon as I reported the issues they were resolved straight away. I was quite impressed with the customer service from mark would 100% recommend to any potential car buyers.

Reply from First4car.com - Trading Standards Approved Dealership on 12/02/20

Thank you Ben for your review and recommendation. Glad to hear you were impressed with the service Mark provided. We hope you'll return in the future. Thank you for choosing First4car.

By eric T on 11 February 2020 | Verified purchase

Very good service and quality of cars in stock , would recommend them .

Reply from First4car.com - Trading Standards Approved Dealership on 12/02/20

Great to hear your purchase was 'nice and easy' as that's our aim. Thank you for choosing First4car. We hope to see you again in the future.

By Matthew C on 11 February 2020 | Verified purchase

Excellent from start to finish. Even had out of hours text from rep on his day off!! Car valeted to high standard with dents removed perfectly. Very relaxing sales environment and extremely efficient and speedy service from start to finish. Would definitely recommend.

Reply from First4car.com - Trading Standards Approved Dealership on 12/02/20

Thank you Matthew for a great review. We are very fortunate to have staff that really care about their customers experience so if it takes a text on their day off to ensure the customer is kept up to date with their purchase then that's what happens. Thank you for choosing First4car and we hope you'll return when it's time for an update.

By MARIA W on 11 February 2020 | Verified purchase

Great to deal with Steve and Ian both looked after us good value prices on cars cheers

Reply from First4car.com - Trading Standards Approved Dealership on 11/02/20

Thank you Maria for taking the time to leave a review. It's always nice to hear our customers are happy and feel they got a 'good deal'. We always believe in treating our customers fairly. We hope to see you again in the future.

By Coral A on 09 February 2020 | Verified purchase

Quick, efficient, no pressure sale. Would highly recommend :)

Reply from First4car.com - Trading Standards Approved Dealership on 09/02/20

Thank you Coral for taking the time to leave a great review and recommendation. Thank you for choosing First4car.

By JOHN R on 09 February 2020 | Verified purchase

Exceptional, professional service from outset. Customer care faultless and their eagerness to satisfy customers evident from beginning. Nothing was too much trouble and they expressed a willingness to accommodate our needs unreservedly. I would recommend First4cars without hesitation. A special thanks to the team who implemented the sale with a minimum of fuss. We were made to feel valued cushomers and were treated as equals.

Reply from First4car.com - Trading Standards Approved Dealership on 09/02/20

Your review describes exactly what we aim for with every single customer. Every customer is valued and appreciated. Thank you John for a great review. We are very fortunate at First4car to have staff that care about each and every customer. We hope to see you again when it's time for an update.

By peter M on 08 February 2020 | Verified purchase

All the staff were brilliant but One of the staff was exemplary and it’s a long time since I have received such a good service

Reply from First4car.com - Trading Standards Approved Dealership on 09/02/20

Exemplary service! Wow Peter Ben will be very happy with these comments and a 10 out of 10. Thank you for choosing First4car and we very much hope to see you again in the future.

By Heather A on 07 February 2020 | Verified purchase

Excellent experience. The staff were extremely helpful and informative. Quick and easy process. Love my new car, thank you. Will highly recommend to anyone looking for a new car.

Reply from First4car.com - Trading Standards Approved Dealership on 08/02/20

Thank you Heather for taking the time to leave a review. We've worked really hard to ensure the process is quick and easy so it's great to hear that was your experience. Look forward to seeing you again when it's time for an update.