Customer reviews of First4car.com - Trading Standards Approved Dealership

By Ellis P on 13 January 2020 | Verified purchase

Love my new car! Great sales people at First 4 Cars who are NOT pushing you to buy from them! They help you every step of the way and even part-exchanged my old vehicle! They have a HUGE selection of affordable but quality used cars. Would highly recommend!

Reply from First4car.com - Trading Standards Approved Dealership on 13/01/20

We love to read "love my new car" in a review...... that's our number one goal! Thank you Ellis for the 5 star review as well as the recommendation. We hope to see you again in the future.

By Craig O on 11 January 2020 | Verified purchase

Very positive experience. Staff were not at all pushy and nothing was too much trouble. Great range of cars at very competitive prices. Very efficient turnaround time for collection and pick up was only 30 minutes or so. Only collected the vehicle today, so very early days, but a really positive experience thus far.

Reply from First4car.com - Trading Standards Approved Dealership on 12/01/20

Thank you Craig for taking the time to leave a review. It's always nice to hear our customers feeling happy with the service they have received as well as happy with their purchase. We hope to see you again when it's time for an update.

By mark S on 11 January 2020 | Verified purchase

No nonsense, courteous and straight talking. A pleasurable buying experience.

Reply from First4car.com - Trading Standards Approved Dealership on 12/01/20

Great to hear you had a pleasurable buying experience Mark. We hope you'll return to us when it's time for an update.

By Monica I on 11 January 2020 | Verified purchase

Friendly and knowledgeable staff and a quick turnaround process in acquiring the car. An in depth description and specifications of the car enabling a quick decision.

Reply from First4car.com - Trading Standards Approved Dealership on 11/01/20

"A very happy customer" Music to our ears! Thank you Monica for taking the time to leave a review. We hope to see you again in the future.

By ben T on 11 January 2020 | Verified purchase

While looking for a new car I had very different experiences from dealerships. Some were very pushy, wanting me to come inside and discuss "managers specials", others completely fobbed me off, offering nothing for my own car as "it didn't smell right" and not allowing me to test drive unless I was prepared to make a firm offer there and then. When I got to First4Cars and met with a salesman (I approached him) he listened and was very accommodating- they were happy to move 4-5 cars out the way so I could test drive the one parked at the back. I test drove 3 cars in total, each on separate occasions, and each time not feeling pressured to purchase. In the end I choose my vehicle and made a purchase very quickly - why? Because first4cars had build a degree of trust with me that a) I wasn't being ripped off and b) that the car I was buying was well cared for and looked after prior to my purchase. I would recommend this company to anyone looking to buy a quality used car.

Reply from First4car.com - Trading Standards Approved Dealership on 11/01/20

Thank you Ben for a great review. Our customers finding the right car for them is very important to us. Each of our customers are treated as individuals with different requirements in a vehicle. It's great to hear you found our customer service to be excellent and you're happy with your car. Thank you for choosing First4car.

By SUE W on 11 January 2020 | Verified purchase

would definitely recommend this garage to others first class for everything our salesman was most helpful in both buying and selling friendly and caring and our new car WOW

Reply from First4car.com - Trading Standards Approved Dealership on 11/01/20

Sue it's great to hear you are loving your new car! Supplying our customers with a car that is right for them is really important to us. Thank you for choosing First4car and we hope to see you again in the future.

By LOUISE M on 10 January 2020 | Verified purchase

Our vehicle was prepared for our collection with expertise and was better than we expected. The sales team are very knowledgeable and the customer service was excellent! Thanks for a great experience - we hope our VW gives us many years of fun and adventures with our family!

Reply from First4car.com - Trading Standards Approved Dealership on 11/01/20

Louise you were a pleasure to deal with. We know you and the kids will have great fun in the VW! Thank you for choosing First4car. Please remember to tell all your friends and family about your great experience. Many thanks.

By hayley H on 10 January 2020 | Verified purchase

Quick, easy very happy with the service. Ben went above and beyond but didn’t make me feel under any pressure to make any decision that wasn’t my own.

Reply from First4car.com - Trading Standards Approved Dealership on 11/01/20

Thank you Hayley for leaving a great review. Going above and beyond is all part of the service at First4car. We are very fortunate to have great staff who care about their customers meaning above and beyond is the norm. Thank you for choosing First4car and we hope to see you again when it's time for an update.

By jade B on 10 January 2020 | Verified purchase

Very welcoming and the guys let you look around yourself without being hounded

Reply from First4car.com - Trading Standards Approved Dealership on 11/01/20

There's definitely no hounding here at First4car! Thank you Jade for your business and we hope to see you again when it's time for an update.

By peter A on 09 January 2020 | Verified purchase

This is our second purchase from First4cars and is definitely my number one go to garage.Friendly but not pushy. Cars priced to sell so no haggling which I like and the car we bought was “below “ the AutoTrader guide price .Car was prepped to a high standard. Overall excellent garage excellent staff excellent prices

Reply from First4car.com - Trading Standards Approved Dealership on 09/01/20

We love to see our customers return it's always lovely to catch up and it reassures us we're getting it right. Thank you Peter for once again choosing First4car. We hope to see you again in the future.