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Customer reviews of

At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 788 customer reviews

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  • 5

    Nissan juke

    By philip B on 24 April 2020 | Verified purchase

    First class car dealers Easy car buying experience. No hassle kept in touch by email because of Corona. Delivered to door at time arranged. No problems.

    Reply from on 24/04/20

    Thank you for taking the time to leave a 5 star review. It's great to hear you had a positive experience with our new contacless delivery system. Thank you for choosing First4 . Take care and stay safe.

  • 5

    Value for money

    By johns B on 24 April 2020 | Verified purchase

    To start with, The car was in exact same condition as in their ad. Very clean, the sales team is excellent by providing informations at the right time. The best thing is in these difficult times they delivered the car at my door step with all the safety and social distancing in place. Unlike many others they are quick to respond to my queries and sort it out after sales too. Would buy from them again.

    Reply from on 24/04/20

    John thank you so much for a fantastic and detailed review. It's great to know we gave you confidence in our procedures to keep you and our staff safe and we were able to get your car to you in a matter of days. Thank you for your business. We wish you both well and thank you for all your hard work in the NHS.

  • 5

    Pristine car, with excellent service

    By simon C on 23 April 2020 | Verified purchase

    Great communication and high level of customer service

    Reply from on 23/04/20

    Thank you Simon for taking the time to leave a review. Selling cars remotely is not something we do on a regular basis however during the current pandemic to keep everyone safe this is something we need to do. We've worked hard to change our procedures to ensure our customers receive the same high level experience. It's great to know you've received a 5 star experience Simon. Thank you for your business. Take care, stay safe.

  • 5

    Very happy

    By Jeffrey T on 24 March 2020 | Verified purchase

    When we bought the car there was a problem,they fixed it without any problem the chap who we dealt with has been very good

    Reply from on 24/03/20

    On a day like today Jeffrey it's a welcomed sight to read a happy customers review. Thank you for your business and we very much look forward to welcoming you back in the future. Stay safe.

  • 5

    Simon's Kia Sportage.

    By simon S on 22 March 2020 | Verified purchase

    Ben and Mark were very professional, friendly and hassle-free in their Sales role. Good, competitive price for the car with which I am immensely satisfied with.

    Reply from on 22/03/20

    Thank you Simon for a great review. In these difficult times reading a review like this is a real boost so a huge thank you. Our staff really do their utmost to look after their customers. Thank you for your custom and we very much look forward to seeing you again in the future.

  • 5

    Another Great Experience!

    By mathew M on 20 March 2020 | Verified purchase

    This is the second car we have purchased from this company. As a family of car owners, we brought our son who had just passed his test to look around. As expected the lovely sales guy pulled out his magic paperwork flipped a few pages and of course found the perfect car for him. Another great easy transaction and a happy teenager.

    Reply from on 20/03/20

    Thank you Mathew for leaving a great review. We feel very proud that you trusted us enough to return to buy your sons first car. We hope he enjoys his new found freedom. Many thanks.

  • 5

    Best experience ever with a car dealer

    By Charles B on 18 March 2020 | Verified purchase

    Flawless from start to finish, Jordan and Ian were excellent from the start. Explained everything sin awesome detail

    Reply from on 18/03/20

    Flawless.......we'll take that thank you Charles. It's great to hear you're a happy customer! Thank you for your business it is appreciated and we very much hope to see you again in the future.

  • 5

    Superb service, aftercare and highly recommended

    By jessica E on 18 March 2020 | Verified purchase

    I came to First4cars to look at a capture, I dealt with Ben who was fantastic and made me feel at ease straight away. This was my first car purchase and I was extremely nervous, however Ben was really good and made me feel at ease straight away. He made the while process of car buying really simple and took away any stress or worries that I had. Would highly recommend both Ben and the company and when the time comes to look for a new car I will be returning.

    Reply from on 19/03/20

    Thank you Jessica for taking the time to leave a 5 star review. It's great to hear that Ben put you at ease. Buying a car can be a really daunting experience . We try to ensure that our customers buy the right car for them and drive away happy. Thank you for putting your trust in us and we very much hope to see you in the future when it's time for an update.

  • 5

    Very helpful

    By Fiona Q on 18 March 2020 | Verified purchase

    When I turned up to have a look at the vehicle I was interested in, they were due to close within 15 minutes but still offered me a test drive . They weren't pushy with the sale or extras, and picked me up from the station when I came to collect the vehicle

    Reply from on 19/03/20

    Thank you Fiona for leaving a review. We try our very best to be accommodating and help our customers out where we can. Thank you for choosing First4car. We hope to see you again in the future.

  • 5

    Amazing customer service + car selection!

    By Daniel N on 17 March 2020 | Verified purchase

    We desperately needed a new car, one that would accommodate a growing family and so settled upon an SUV. We went to test drive a car Sunday morning (I might add we did not encounter any pushy sales techniques and the whole process was on our terms completely from start to finish) and knew we wanted the car and so we purchased it. First4cars bent over backwards to ensure the MOT (all faults inc advisories were fixed) and the car valeted (at one point 5 men working on the valet) to ensure the car was in its best condition to drive away at the end of Monday! They couldn’t have worked harder to meet our needs of having the car ASAP, and we did set an unrealistic request of the next day. Nothing was too much, would highly recommend buying a car from here.

    Reply from on 17/03/20

    What a fantastic review Daniel thank you. We try our very best to meet our customers needs. We are very fortunate to have a great team behind us. Thank you for choosing First4car and we hope to see you again in the future.