Customer reviews of First4car.com

By Catherine W on 11 January 2019 | Verified purchase

My experience with First4car Service has been excellent. The sales person who helped me, Stephen, was helpful but not pushy. The administration was simple and I was delighted that Stephen was kind enough to deliver the car to my work as I was struggling to pick it up otherwise. Thanks for your service

Reply from First4car.com on 12/01/19

Thank you Catherine for leaving a 5star review. We believe in going that extra mile to help our customers so we were only too pleased to help. Thank you for choosing First4car.

By John A on 11 January 2019 | Verified purchase

I purchased a car from First4car and my experience from fist viewing to purchase and collection was excellent. There was a large selection of cars and I browsed the cars at my leisure with no pushy salesmen ,however when I had any questions salesmen were available and very helpful. The salesman I dealt with was extremely helpful,friendly and professional and the process from viewing to test drive to purchase and collection was straightforward and pleasurable. I have no hesitation in recommending First4car.

Reply from First4car.com on 12/01/19

Thank you John for the great recommendation. Our customer reviews are really important to us. We know a lot of customers tell us they visited us after reading our reviews. Thank you for taking the time to leave a review. We hope to see you again in the future.

By Nick P on 10 January 2019 | Verified purchase

From start to finish the service was excellent. No pushy sales tactics, just honest people. Couldn't be happier with my experience with first 4cars.com

Reply from First4car.com on 11/01/19

Thank you Nick it’s always lovely to hear our customers have had a positive experience with us! Thank you for choosing First4car and we hope you’ll choose us again in the future when it’s time for an update.

By Lee K on 09 January 2019 | Verified purchase

Very helpful from start to finish and friendly staff with all your needs and a wide range of vehicles to choose from

Reply from First4car.com on 10/01/19

Thank you Lee for taking the time to leave a review. It was a pleasure doing business with you. We look forward to seeing you again when it's time to update your car. Many thanks

By John C on 07 January 2019 | Verified purchase

Excellent from viewing to buying thank you Ian and staff Mr cooper

Reply from First4car.com on 07/01/19

Thank you Mr Cooper for taking the time to leave a review. Our customers opinions are really important to us. We hope you will visit First4car again when it’s time for an update.

By Ebrahim P on 03 January 2019 | Verified purchase

Amazing friendly sales people, no hard selling just was really relaxed

Reply from First4car.com on 03/01/19

Thank you Ebrahim for your 5 star review. A relaxed friendly buying experience..... just what we aim for. We hope you’ll tell all your family and friends where to come when they need a new car! Thank you for choosing First4car.

By Mohamed I on 01 January 2019 | Verified purchase

Excellent service very professional and polite team..would recommend anyone looking for a car to try this garage first..you won't be disappointed..i wasn't.

Reply from First4car.com on 01/01/19

Thank you Mohamed for leaving a fantastic 5 star review. it's great to hear you were happy with the service you received. We look forward to seeing you again in the future when it's time for an update. Thank you for choosing First4car.

By James S on 24 December 2018 | Verified purchase

Great service, efficient and pleasant experience. Thanks for your help Dean

Reply from First4car.com on 26/12/18

Thank you James for taking the time to leave a review and for choosing First4car. We wish you a Marry Christmas and hope to see you again in the future when it's time for an update.

By Giulia G on 24 December 2018 | Verified purchase

Great selection of cars with excelent price ranges. Easy to organise test drives. Transaction smooth, however felt pressured to get a warranty plan that wouldn’t have cover the car.

Reply from First4car.com on 26/12/18

Thank you Giulia for leaving a review. I'm sorry you felt under pressure to have a warranty. The overwhelming comments from our customers are that we have a no pressure sales environment. I will be speaking to the salesman concerned. Although we sell a fantastic warranty product this is not for everyone which we fully appreciate. We're pleased to hear you felt we price our cars fairly and the transaction was smooth and easy. We wish you a Merry Christmas.

By Andy C on 20 December 2018 | Verified purchase

Our salesman at First4cars was excellent, relaxed with no pushiness. He made the purchase very simple, very pleased with the process and price. Thanks Andy and Janet.

Reply from First4car.com on 22/12/18

Thank you Andy and Janet for taking the time in the Christmas madness to leave a review. It was a pleasure looking after you. Thank you for choosing First4car and we wish you a Merry Christmas.