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Customer reviews of

At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 871 customer reviews

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  • 5

    A pleasant experience.

    By DAVID H on 30 July 2019 | Verified purchase

    Having recently bought a car from First 4 Car I can say that I was highly satisfied with the knowledge of the people there and their friendly courtesy with no hassle. The whole transaction was painless and I was kept up to date throughout by telephone and email. However, there were two small problems - 1, there were so many cars on a comparatively small site that it was difficult to pass between them let alone get into one, and 2, there was no courtesy coffee / tea machine for customers!!

    Reply from on 31/07/19

    Thank you David for your feedback. We take on board the fact that parts of the forecourt can be difficult to get around easily. We do hope that any cars you wished to see in detail were moved for you into an area where there was more space. We are a busy retailer so space is at a premium! We have made the decision to not have a tea/coffee machine and instead offer our customers a fresh drink. It’s great to see you have given First4car a 5 star rating. Thank you for your business and we hope to see you again in the future.

  • 5

    Makes buying a car easy

    By jason B on 30 July 2019 | Verified purchase

    Ive just bought my second car with First4car and can say they were really friendly and helpful. I couldn't have asked for a more professional easy car buying experience. Thank you so much.

    Reply from on 31/07/19

    We love seeing our customers again when it’s time for them to change their car. Thank you for returning to us. You were a pleasure to deal with once again.

  • 5

    Fantastic honest service

    By sajid N on 30 July 2019 | Verified purchase

    Ben and Ian provided a great professional service very honest and the car I bought is exactly how they described i will definitely be going back there for my next car

    Reply from on 31/07/19

    Thank you Sajid for your 5 star review. It’s great to hear you’re happy with your new car and we look forward to seeing you again in the future.

  • 5

    Lucian volvo v40

    By CAMRLIA V on 30 July 2019 | Verified purchase

    Brilliant services!! Amazing costumer service!! IAN the salesman, a top man!! First of all ... i went to look at a Volvo V40... it was in their showroom and after i had a good glance at it Ian came to assist me. I liked that they did not put any pressure in me... let me look at the car in my own pace and only after they came to help me with more info about the car. I nagged Ian with phone calls for a few days and each time top costumer service from him. Went a few days later to buy it and the hole team was amazing waiting for me to complete the sale(was way after their closing time) without feeling any pressure! Great range of quality cars saw there... and my choice exceeded my expectations! I highly recommend!!! Great guys!!! Will definitely recommend them to my friends Thanks guys, thanks Ian !!!

    Reply from on 30/07/19

    Wow what a glowing review! Ian's customer service skills are second to none we have to agree. We are very fortunate to have staff that all really care about our customers experience. Thank you for choosing First4car and we hope to see you again when it's time for an update.

  • 5

    local friendly garage

    By Sue W on 27 July 2019 | Verified purchase

    excellent customer service from start to finish, pleasant staff.

    Reply from on 28/07/19

    We pride ourselves on delivering first class customer service from start to finish Sue and are delighted when this is recognized. We are pleased that you enjoyed your experience here at First4car and look forward to seeing you in the future.

  • 5

    The best experience!!

    By francesco P on 26 July 2019 | Verified purchase

    Very polite and friendly people! Excellent customer approach and service. Ready to listen and help and aim to the point. Concrete! And Mr Dean has been so kind, helpful, expert and professional! The new car is very nice and clean! Everything was fast, not stressing or pressure at all. So grateful, really. Many thanks Dean

    Reply from on 27/07/19

    A 5 star review! Thank you Francesxo. We are delighted that you love your new car and happy with the service that you received. We do try to take the stress out of the car buying experience and are naturally delighted when this is achieved. Enjoy your new car and we hope to see you again in the future.

  • 5

    Very Good - Would Recommend

    By mitchell T on 25 July 2019 | Verified purchase

    Salesmen were really helpful, changed the car I wanted last minute for me and sorted me out. Good on the phone and answered all questions.

    Reply from on 26/07/19

    Mitchell it's never an easy decision to choose the right car for you, so we totally understand a last minute change of heart! It's fantastic to hear that our salesmen were great in helping you as much as possible with your questions, and we really do hope to see you in the not so distant future!

  • 5

    Superb service

    By jonathan T on 25 July 2019 | Verified purchase

    Great from start to finish - very informative and helpful with our 2nd hand Seat Ibiza purchase. Would highly recommend.

    Reply from on 26/07/19

    Jonathan it's absolutely fantastic to hear that you had a great experience with ourselves, we hope to see you again for your next car!

  • 5

    Fab service

    By shannon W on 20 July 2019 | Verified purchase

    Great experience, I love my new car! Not pushy, welcoming and accommodating.

    Reply from on 20/07/19

    You love your new car....... that’s fantastic! We love to hear our customers are excited and happy with their purchase! Thank you for choosing First4car. We’d love to see you again in the future.

  • 5

    Our experience was smooth and easy

    By Kenneth L on 20 July 2019 | Verified purchase

    Hi I got my hyundai tucson with first4car, the salesman made the experience run smoothly and made purchasing our car easy, despite some hiccups along the way, he did everything he could to get us our car which was appreciated very much, he was friendly and approachable which allowed us to have a comfortable experience when buying our car as he made everything clear and easy to understand. We are very happy with our car and would definitely recommend first4car

    Reply from on 20/07/19

    Kenneth thank you for your 5 star review and high recommendation. We’re really pleased you are happy with your purchase as well as the service you received. Thank you for choosing First4car. We hope you’ll return when it’s time for an update.