Customer reviews of First4car.com

By Bob D on 05 September 2018 | Verified purchase

very easy going salesman with no pressure.phoned me when he said he would.great service

Reply from First4car.com on 06/09/18

Thank you Bob for leaving a review. We try our best to keep the purchase very straight forward. Buying a new car should be pleasurable not stressful. We hope you'll come back to us again when it's time to update your car.

By Jude T on 05 September 2018 | Verified purchase

Ben gave me clear instructions and specific descriptions of the spec and answered all questions on each vehicle I was interested in. Nothing was too much trouble. I feel I've made the right decisions - on the vehicle and choosing First4Car - as I was given a fair exchange deal too. I picked up my car on the day and time I agreed AND it looked like a shiny new pin. I forgot something in my old car - Ben sorted this too. Definitely bril customer service - thank you Ben.

Reply from First4car.com on 06/09/18

Thank you Jude for a great 5 star review. We pride ourselves in providing great customer service. We firmly believe in helping customers make the right choice of car for them, making the process transparent and fair, and lastly making the whole experience enjoyable. We're really pleased you are happy with your car Jude as well as the customer service you received at First4car. You know where to come when it's time for an update......

By Mike S on 02 September 2018 | Verified purchase

Very straightforward honest experience. Car was exactly as advert description sales team looked after us really well, everything was easy and a nice experience. Would definitley recomend and iuse again

Reply from First4car.com on 03/09/18

Thank you Mike for a great 5 star review. We love it when our customers return to use us again....... we know our hard work has paid off. Thank you for choosing First4car and we look forward to seeing you again in the future.

By James H on 31 August 2018 | Verified purchase

Good straight forward dealer experience. Helpful. No nonsense.

Reply from First4car.com on 01/09/18

Thank you James. We're pleased to hear you found the experience straight forward. Research has shown that customers can find buying a car a very complicated process. We have worked hard on training our staff to be completely transparent and provide customers with all the information they need to make the process as straight forward as possible. We hope you are enjoying your Phev.

By Kirsty O on 30 August 2018 | Verified purchase

Fantastic hassle free experience buying our new car . Friendly ,helpful staff who made buying a car easy and stress free . Asked if a few things could be done with car before purchase ,which was no problem at all and completed quickly . Would recommend this garage to anybody looking for good quality second hand cars .

Reply from First4car.com on 31/08/18

Thank you Kirsty for taking the time to leave a 5 star review. We're really pleased you are happy with the service you received as well as your purchase of course. We believe buying a car should be an enjoyable experience. There should definitely be no hassle involved! We look forward to seeing you again when it's time for an update.

By Dave W on 29 August 2018 | Verified purchase

Very friendly and helpful went hat further mile for me great car great guy thanks

Reply from First4car.com on 30/08/18

Thank you Dave for taking the time to leave a review. We love going that extra mile to help our customers and get such satisfaction to see the smiles on their faces when they are happy with their purchase. Happy motoring!

By JOHN G on 29 August 2018 | Verified purchase

The straight answers to questions, about the car I bought and the car I part exchanged, no haggling, just honest answers made buying the car a pleasant experience.

Reply from First4car.com on 30/08/18

At First4car we are so pleased that the motor trade has made huge steps to change to a more transparent industry. No more haggling to get a good deal. The price we advertise is the price you pay with no hidden extras. It is important to us that each and every customer gets a car that fits their needs and budget and they drive away happy with their purchase. You know where to come when it’s time for an update. Thank you for your custom John.

By Brett W on 29 August 2018 | Verified purchase

An absolute pleasure to deal with quality cars right prices professional manner

Reply from First4car.com on 29/08/18

Than you Brett for taking the time to leave a great review. The whole team at First4car work really hard to ensure each and every customer has a great car buying experience. We hope you are enjoying your new car and look forward to seeing you again in the future when it's time for an update.

By Tracy B on 16 August 2018 | Verified purchase

Excellent garage with great customer service. I went out for a test drive, just my husband and i and was told to take as long as I needed, as I was down sizing and they wanted me to be sure about the size of the car. Staff couldn't have been more helpful and went that extra mile to make sure my car buying experience was as easy as possible and my new car was perfect, and she is, I love my new Fiesta ❤️ would definitely recommend this garage. Thanks you were great.

Reply from First4car.com on 17/08/18

We pride ourselves on great customer service. We believe each and every customer should find buying a new car an enjoyable positive experience. It's great to hear that's exactly the experience you had Tracy. We're really pleased you 're over the moon with your Fiesta too! We look forward to seeing you again in the future.

By Daniel U on 11 August 2018 | Verified purchase

Bought an Astra and warranty, was dealt with throughout by Ben. Efficient, polite and professional service . Straightforward and businesslike. Wish all my commercial dealings were as simple. First Class! Dick Unsworth., Ingleton Pottery.

Reply from First4car.com on 12/08/18

That's great to hear Daniel. Straightforward and efficient...... just what we aim for. Buying a car shouldn't feel like a complete minefield. We believe in an open, honest, transparent way of doing business. Great to meet you Daniel and we hope to see you again in the future.