Customer reviews of First4car.com

By david B on 23 April 2019 | Verified purchase

Great experience purchasing my latest car. It was ready to view when agreed and available for collection when agreed. With an MOT even though it wasn't due for a few months and 4 new tyres. Service from the sales person was excellent. Received a call a week later to check everything was OK.

Reply from First4car.com on 23/04/19

Thank you David for taking the time to leave a review. It's great to hear you are pleased with the service Ian provided at First4car. Thank you for your business and we hope to see you again in the future.

By ellie D on 23 April 2019 | Verified purchase

Staff very helpful and friendly! Made the experience hassle free, really pleased with my new car! I’ll be definitely be back to buy a car in the future

Reply from First4car.com on 23/04/19

We would love to help you again in the future Ellie. You were a pleasure to do business with. Thank you for choosing First4car and taking the time to leave a review. Enjoy your new car!

By john H on 20 April 2019 | Verified purchase

No complaints. Agreed to purchase providing a few minor faults were sorted. All the problems were resolved along with an mot and a years tax. All sorted within a day and a half. All handled very efficiently.

Reply from First4car.com on 20/04/19

Thank you John. Great to hear you found our service efficient. Thank you for choosing First4car and we hope you’ll return to us when it’s time for an update.

By jimmy S on 19 April 2019 | Verified purchase

I bought a nice Mazda 2 from this company a month ago. My dealings with them were very good and they offered a great service. As I was buying from far away I requested the AA to do a check before I went there. The guys at First4Car were very willing to accommodate. The MOT was almost out and they got a new one. I feel that they really stand over the cars they sell based on my dealings with them. They were able to accommodate the sale based on my schedule.

Reply from First4car.com on 20/04/19

Thank you Jimmy for a great 5 star review. We really do treat every customer as an individual and try work around them to ensure the purchase of their new car is as easy and enjoyable as possible. Great to hear you had a great experience with us and are enjoying your Mazda. We hope to see you again in the future. Many thanks.

By peter A on 18 April 2019 | Verified purchase

You are given time to view car without interruption which is as buyer what you need to feel no pressure. Car is clean on outside upon collection. Interior ideally could be better prepared rather than just a vacuum and dust over, although bearing this in mind all their cars are 2-3years on average so generally interior in condition for age related. Cars are fully MOT and anything missed by mistake can be rectified with amicable negotiation on day of delivery. As a private trade garage and not main dealer the services that can provided is good.

Reply from First4car.com on 19/04/19

Thank you Peter for taking the time to leave a review. We take all our customers points on board and act on them to improve our service. Thank you for your business.

By francis H on 17 April 2019 | Verified purchase

Brilliant service, you couldn’t have done more for us. Staying late so we could collect and even collecting our log book. We love our new car thank you

Reply from First4car.com on 17/04/19

Thank you Francis for leaving a review. We are very fortunate at First4car that our staff are all happy to go that extra mile for our customers. We’re glad you enjoyed the experience and of course that you love your new car! We look forward to seeing you again in the future.

By john H on 17 April 2019 | Verified purchase

Ian at firstforcars was excellent in helping my son buy his first car. Patient and taking plenty of time to explain everything the whole experience was enjoyable....they will see us again!

Reply from First4car.com on 17/04/19

John we’d love to see you again in the future. You and your family were a pleasure to look after. We wish you all the best and thank you for choosing First4car.

By patricia C on 16 April 2019 | Verified purchase

They were very helpful from the moment I rang up. They allowed my son and I to have a test run on our own which I appreciated. Today we went and picked up my new car and everything went smoothly.

Reply from First4car.com on 16/04/19

Thank you Patricia for taking the time to leave a review. Our customers opinions are important to us. Thank you for choosing First4car.

By david B on 16 April 2019 | Verified purchase

Friendly, knowledgeable company to deal with. Car was ready for us to pick up at the time stated. Great deal at a reasonable price.

Reply from First4car.com on 16/04/19

Thank you David. We spend a lot of time researching our prices to ensure they are very competitive. It’s important to us to hear our customers feel they got a great deal and were treat fairly. Thank you for your business and we look forward to seeing you again in the future.

By tracy B on 12 April 2019 | Verified purchase

No sales pressure. Choose my new car in the morning and it was delivered to my door that evening as I was without a car at that time. Ian was brilliant. Lovely man

Reply from First4car.com on 12/04/19

You’re right Tracy Ian is a lovely man who goes out of his way to help anyone..... our longest serving member of staff. We’re very fortunate to have him along with our great team at First4car. Great to hear you’re so pleased with the service you received. Enjoy your new car and we look forward to seeing you again in the future.