Customer reviews of First4car.com - Trading Standards Approved Dealership

By nigel S on 18 August 2019 | Verified purchase

Great team that did not pressure you in any way to buy from them. The transaction and receipt of the car was seamless.

Reply from First4car.com - Trading Standards Approved Dealership on 19/08/19

Fantastic to read our no pressure selling worked for you, Nigel. We hope to see you again very soon!

By craig W on 15 August 2019 | Verified purchase

Great friendly service. Really pleased with my car.

Reply from First4car.com - Trading Standards Approved Dealership on 16/08/19

Great to read you've had a good experience with our service Craig, we hope you continue to enjoy your car!

By NICK S on 15 August 2019 | Verified purchase

I'd tracked down the car I wanted throught the various national websites available, and contacted First4car directly. Asked plenty of questions in a phone call as it would mean a long train journey to get to view the car, and did not want a wasted, and expensive effort. Helpful, informative, honest, non-pushy. So I took the journey, tried the car, decided to purchase. All the formalities were then carried out straighforwardly and just as I had been advised in the phone calls and e-mails prior to my trip. - Drove home in ther car. Checking First4car range on their website, to see where my own choice fitted in, it looks like they have a pretty good buy-in policy, servicing process, and sales approach. It would appear that they sell good, reliable used cars, and they do it well. "It does what it says on the tin".

Reply from First4car.com - Trading Standards Approved Dealership on 16/08/19

Wow Nick what a great review! It's great to read that your research into what car to buy, and where to buy it from did not go to waste. We pride ourselves on our "non-pushy" approach, so to hear that you had a good experience with ourselves is fantastic. We hope to see you again in the future!

By paul C on 10 August 2019 | Verified purchase

Excellent service and a very relaxed experience No pressure and everything was spot on as promised

Reply from First4car.com - Trading Standards Approved Dealership on 11/08/19

Thank you Paul for taking the time to leave a review and recommendation. It was a pleasure doing business with you. Many thanks.

By KEN A on 09 August 2019 | Verified purchase

This company very good staff are very helpful dean made it easy from the start to finish would recommend any use this company

Reply from First4car.com - Trading Standards Approved Dealership on 10/08/19

Thank you Kenneth for your recommendation and 5 star review. We aim to make every purchase as easy as possible and are delighted to hear that you were happy with the service that you received. We hope you choose First4car when it's time for a upgrade.

By ben T on 08 August 2019 | Verified purchase

Comfortable, easy service. Not in your face or pushy. Found the whole process nice and easy. Good helpful staff.

Reply from First4car.com - Trading Standards Approved Dealership on 08/08/19

Nice and easy just what we are aiming for. Thank you Ben for taking the time to leave a review. We hope to see you again in the future.

By peter P on 03 August 2019 | Verified purchase

Easy, no hassle and car as expected. Exceptional, friendly service.

Reply from First4car.com - Trading Standards Approved Dealership on 03/08/19

We like to think we’re a friendly bunch! Thank you Peter for taking the time to leave a review. Great to hear you are happy with both your car as well as the service you have received. We hope you’ll choose First4car again in the future.

By margaret H on 02 August 2019 | Verified purchase

the young man who I dealt with was courteous, quick and efficient and I bought exactly what was right for me with no messing about I would commend them to anyone

Reply from First4car.com - Trading Standards Approved Dealership on 07/08/19

Thank you Margaret that’s just the kind of service we like to provide, quick and easy and most importantly you got the right car for you . Fantastic ! We wish you many years of happy motoring. Thank you for choosing First4car.

By DAVID H on 30 July 2019 | Verified purchase

Having recently bought a car from First 4 Car I can say that I was highly satisfied with the knowledge of the people there and their friendly courtesy with no hassle. The whole transaction was painless and I was kept up to date throughout by telephone and email. However, there were two small problems - 1, there were so many cars on a comparatively small site that it was difficult to pass between them let alone get into one, and 2, there was no courtesy coffee / tea machine for customers!!

Reply from First4car.com - Trading Standards Approved Dealership on 31/07/19

Thank you David for your feedback. We take on board the fact that parts of the forecourt can be difficult to get around easily. We do hope that any cars you wished to see in detail were moved for you into an area where there was more space. We are a busy retailer so space is at a premium! We have made the decision to not have a tea/coffee machine and instead offer our customers a fresh drink. It’s great to see you have given First4car a 5 star rating. Thank you for your business and we hope to see you again in the future.

By jason B on 30 July 2019 | Verified purchase

Ive just bought my second car with First4car and can say they were really friendly and helpful. I couldn't have asked for a more professional easy car buying experience. Thank you so much.

Reply from First4car.com - Trading Standards Approved Dealership on 31/07/19

We love seeing our customers again when it’s time for them to change their car. Thank you for returning to us. You were a pleasure to deal with once again.