Customer reviews of First4car.com - Trading Standards Approved Dealership

By martin C on 02 December 2019 | Verified purchase

Really friendly and professional - I would definitely buy from them from them again. There was a slight issue on the on-line description of the car but they recognised the error straightaway and we’re happy to adjust in the price.

Reply from First4car.com - Trading Standards Approved Dealership on 03/12/19

Thank you Martin for taking the time to leave a 5 star review. Great to hear you’ll be back again when you’re looking for your next car. We look forward to seeing you! Many thanks.

By nabil G on 01 December 2019 | Verified purchase

Part exchanged my car for the one i wanted. From initial contact to picking up the car, it was all very easy, excellent communication throughout since i was driving about 3hrs45 to get there. The car was in a condition i was hoping for, mot'd for me before getting it (1st MOT). The drive back was a very happy one. Ben, the sales person i was dealing it, is friendly, easy going and honest.

Reply from First4car.com - Trading Standards Approved Dealership on 02/12/19

Thank you Nabil for such a fabulous review! Its great to hear you enjoyed your drive home. Thank you for choosing First4car and we very much hope you'll choose us again next time you need a new car.

By Aidan T on 28 November 2019 | Verified purchase

They were really helpful, I didn’t feel like they were trying to sell me any extras or anything. They included an MOT and addressed all advisories, which was awesome! The entire process didn’t take too long at all. Really happy with my new car!

Reply from First4car.com - Trading Standards Approved Dealership on 29/11/19

Sounds like just the kind of experience we aim for with every customer. Thank you Aidan for sharing your comments. We’re so pleased to hear you’re happy with your new car! Enjoy and we hope to see you again in the future.

By muneeb H on 28 November 2019 | Verified purchase

Travel from Scotland, Had a really present welcome, they have arranged to pick us up from station, good polite staff, helped me through the car and the paperwork, I had few questions about some of the stuff i wasn’t sure but they answered it plus They guided us through out the whole process. I would definitely recommend them for anyone looking for a decent car, please go and speak to someone, the staff is really helpful Thank you

Reply from First4car.com - Trading Standards Approved Dealership on 29/11/19

Thank you Muneeb we’re so pleased you are happy with your new car as well as the service you received. We’re glad you felt it was worth travelling a distance to receive a great experience! Thank you for choosing First4car and your great recommendation.

By Stuart A on 28 November 2019 | Verified purchase

Great service and lots of options. Quick and friendly.

Reply from First4car.com - Trading Standards Approved Dealership on 29/11/19

Thank you Stuart for leaving a 5 star review. Glad we could provide you with a 5 star experience. Thank you for choosing First4car and we hope you’ll visit us again when it’s time for an update.

By stephen R on 28 November 2019 | Verified purchase

Very friendly and willing to go the extra mile to make sure we got a good service. Highly recommended

Reply from First4car.com - Trading Standards Approved Dealership on 28/11/19

We have a great team at First4car who are all more than happy to go that extra mile to make ensure their customers are happy. It's great to hear you will highly recommend us, thank you it is appreciated. We hope to see you again in the future.

By Pauline P on 27 November 2019 | Verified purchase

Buying my car from First4car.com was a good experience due to the straightforward and friendly approach of the staff who had sound customer care skills. There was no pressure and we felt everything was fully explained to us about the car and its purchase. The member of staff had recently joined the company and was very helpful, enthusiastic about cars and we appreciated his assistance. We would certainly recommend this company to others seeking to purchase a car.

Reply from First4car.com - Trading Standards Approved Dealership on 28/11/19

Thank you Pauline for taking the time to leave a great review. We like to think of ourselves as a friendly bunch and Jordan is proving a great asset to the team. Thank you for choosing First4car it's great to hear you had such a positive experience. We hope to see you again in the future.

By Philip N on 26 November 2019 | Verified purchase

Smooth process from finding the car to picking up the keys

Reply from First4car.com - Trading Standards Approved Dealership on 26/11/19

Thank you Philip....... we work really hard to ensure every customers buying experience is a pleasurable experience. Thank you for your business and we hope to see you again in the future.

By John A on 26 November 2019 | Verified purchase

Helpful throughout no pressure salesmen car was ready on time would highly recommend these guys

Reply from First4car.com - Trading Standards Approved Dealership on 26/11/19

Thank you John for your 5 star review and high recommendation ,it means a lot. Thank you for choosing First4car. Happy motoring!

By dorothy T on 25 November 2019 | Verified purchase

everything was ready for me when i collected my new car and they picked me up from pudsey railway station.

Reply from First4car.com - Trading Standards Approved Dealership on 26/11/19

We try our best to make the process of buying a new car as easy and straight forward as possible. Thank you for choosing First4car Dorothy. Enjoy your new car!