Customer reviews of First4car.com

By Colin B on 07 September 2018 | Verified purchase

Checked out online before visiting. No pressure sales and under no obligation. Our sales person sorted out all the paperwork and the whole experience was hassle free.

Reply from First4car.com on 09/09/18

A hassle free experience........ that's just what we aim for. Thank you Colin for taking the time to leave a review. You know where to come when it's time for an update. Than you for your business.

By Sam M on 06 September 2018 | Verified purchase

Car was as described, allowed a good look around, helpful salesman.

Reply from First4car.com on 06/09/18

Thank you Sam for your review. We know that buying a new car can feel like a bit of a minefield so we have worked really hard making our system as straight forward as possible for customers. Great to hear you are happy with your car as well as the service you have received. Thank you for your custom.

By Steven G on 05 September 2018 | Verified purchase

Very friendly service and easy to deal with. Car was very well prepared.

Reply from First4car.com on 06/09/18

Thank you Steven for taking the time to leave a review. We like to think of ourselves as a friendly bunch! We're really pleased you are happy with your purchase. Enjoy.....

By Bob D on 05 September 2018 | Verified purchase

very easy going salesman with no pressure.phoned me when he said he would.great service

Reply from First4car.com on 06/09/18

Thank you Bob for leaving a review. We try our best to keep the purchase very straight forward. Buying a new car should be pleasurable not stressful. We hope you'll come back to us again when it's time to update your car.

By Jude T on 05 September 2018 | Verified purchase

Ben gave me clear instructions and specific descriptions of the spec and answered all questions on each vehicle I was interested in. Nothing was too much trouble. I feel I've made the right decisions - on the vehicle and choosing First4Car - as I was given a fair exchange deal too. I picked up my car on the day and time I agreed AND it looked like a shiny new pin. I forgot something in my old car - Ben sorted this too. Definitely bril customer service - thank you Ben.

Reply from First4car.com on 06/09/18

Thank you Jude for a great 5 star review. We pride ourselves in providing great customer service. We firmly believe in helping customers make the right choice of car for them, making the process transparent and fair, and lastly making the whole experience enjoyable. We're really pleased you are happy with your car Jude as well as the customer service you received at First4car. You know where to come when it's time for an update......

By Mike S on 02 September 2018 | Verified purchase

Very straightforward honest experience. Car was exactly as advert description sales team looked after us really well, everything was easy and a nice experience. Would definitley recomend and iuse again

Reply from First4car.com on 03/09/18

Thank you Mike for a great 5 star review. We love it when our customers return to use us again....... we know our hard work has paid off. Thank you for choosing First4car and we look forward to seeing you again in the future.

By James H on 31 August 2018 | Verified purchase

Good straight forward dealer experience. Helpful. No nonsense.

Reply from First4car.com on 01/09/18

Thank you James. We're pleased to hear you found the experience straight forward. Research has shown that customers can find buying a car a very complicated process. We have worked hard on training our staff to be completely transparent and provide customers with all the information they need to make the process as straight forward as possible. We hope you are enjoying your Phev.

By Kirsty O on 30 August 2018 | Verified purchase

Fantastic hassle free experience buying our new car . Friendly ,helpful staff who made buying a car easy and stress free . Asked if a few things could be done with car before purchase ,which was no problem at all and completed quickly . Would recommend this garage to anybody looking for good quality second hand cars .

Reply from First4car.com on 31/08/18

Thank you Kirsty for taking the time to leave a 5 star review. We're really pleased you are happy with the service you received as well as your purchase of course. We believe buying a car should be an enjoyable experience. There should definitely be no hassle involved! We look forward to seeing you again when it's time for an update.

By Dave W on 29 August 2018 | Verified purchase

Very friendly and helpful went hat further mile for me great car great guy thanks

Reply from First4car.com on 30/08/18

Thank you Dave for taking the time to leave a review. We love going that extra mile to help our customers and get such satisfaction to see the smiles on their faces when they are happy with their purchase. Happy motoring!

By JOHN G on 29 August 2018 | Verified purchase

The straight answers to questions, about the car I bought and the car I part exchanged, no haggling, just honest answers made buying the car a pleasant experience.

Reply from First4car.com on 30/08/18

At First4car we are so pleased that the motor trade has made huge steps to change to a more transparent industry. No more haggling to get a good deal. The price we advertise is the price you pay with no hidden extras. It is important to us that each and every customer gets a car that fits their needs and budget and they drive away happy with their purchase. You know where to come when it’s time for an update. Thank you for your custom John.