Customer reviews of First4car.com - Trading Standards Approved Dealership

By Clare A on 14 September 2019 | Verified purchase

Excellent company from start to finish the sales man who delt with us was very professional and nothing was to much trouble the car is excellent very clean and very reliable would highly recommend

Reply from First4car.com - Trading Standards Approved Dealership on 14/09/19

Thank you Claire for your 5 star review. We love to hear our customers are happy with their experience it makes all the hard work feel worth while. Thank you for choosing First4car.

By paul O on 13 September 2019 | Verified purchase

dean was very helpful and helped speed the process up despite me turning up extremely early due to work reasons

Reply from First4car.com - Trading Standards Approved Dealership on 14/09/19

It's time like that Paul that team work is so important. We have a great team who pulled out all the stops to get your car ready for you. Great to hear you're happy with the service you received. Many thanks and we hope to see you again in the future.

By Irene B on 12 September 2019 | Verified purchase

Salesman was very professional, helpful and friendly. The whole process was carried out very efficiently. Car was beautifully valeted and ready for collection as planned.

Reply from First4car.com - Trading Standards Approved Dealership on 13/09/19

Thank you Irene for taking the time to leave a review. It's great to hear you are happy with your car as well as the service you received at First4car. We hope to see you again in the future. Thank you for choosing First4car.com.

By helen S on 11 September 2019 | Verified purchase

Friendly staff, not pushy and informative. Sale went smoothly, staff were very helpful.

Reply from First4car.com - Trading Standards Approved Dealership on 12/09/19

Thank you for such a kind review Helen. We pride ourselves on our 'non pushy' approach to sales, so to read your experience was like that, is great!

By john P on 11 September 2019 | Verified purchase

A very open, honest and professional approach throughout, from initial contact through to final handover

Reply from First4car.com - Trading Standards Approved Dealership on 12/09/19

Fantastic to read that your experience through out buying a car was as the standard we expect! We hope to see you in the future John!

By gordana V on 10 September 2019 | Verified purchase

Purchased my new car at first4car. Dean was very helpful and Professional . Cars well priced and no pressure to buy. Would highly recommend!

Reply from First4car.com - Trading Standards Approved Dealership on 11/09/19

Thank you Gordana for taking the time to leave a review. Great to hear you feel our service is worth 5 stars and you would highly recommend to others. Thank you for choosing First4car and we hope to see you again in the future.

By elsie F on 09 September 2019 | Verified purchase

The salesman was very helpful and put me at ease. He brought me coffee and a bacon sandwich and answered any questions I asked.

Reply from First4car.com - Trading Standards Approved Dealership on 09/09/19

Thank you Elsie for your purchase and review. Enjoy the freedom of your new car!

By JENNY W on 07 September 2019 | Verified purchase

Very pleased with purchase of our Octavia. Efficient, straightforward, no hard sell. Would recommend as a professional outfit. The car was immaculate and from our experience I would recommend First4Car

Reply from First4car.com - Trading Standards Approved Dealership on 07/09/19

Happy customers! ....... our goal each and everyday! We have a great team who all work really hard to ensure our customers are pleased with their purchase. Thank you Jenny for taking the time to leave a review and recommendation.

By stephen P on 07 September 2019 | Verified purchase

All the staff were pleasant and friendly. All business was conducted in a professional and efficient manner. I did not feel rushed or pressured in any way. All phone calls and emails were answered promptly. The car was prepared to a high standard, ready for the agreed collection date. Early days yet and experience tells me that the true standard of customer care only becomes apparent after a sale has been made, more so when any problems arise. Hopefully, no problems will will be encountered. So far, so good.

Reply from First4car.com - Trading Standards Approved Dealership on 07/09/19

Great to hear we’ve been awarded a 5 star so far Stephen. I am confident that if your car was to have any issues in the future (which from time to time any car can) we’ll provide a 5 star service in getting the issues fixed as soon as possible and get you back on the road. Thank you for your business.

By lillas M on 06 September 2019 | Verified purchase

Great experience from start to finish Steve is an absolute star ,highly recommended

Reply from First4car.com - Trading Standards Approved Dealership on 07/09/19

We love to hear our customers have received a great buying experience! Thank you for taking the time to leave a review. We hope to see you again in the future.