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Customer reviews of First4car.com - Trading Standards Approved Dealership

At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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First4car.com - Trading Standards Approved Dealership

First4car.com - Trading Standards Approved Dealership
5
4.9

Based on 961 customer reviews

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  • 5

    Could not recommend enough!!

    By Sophia Stranney on 13 June 2021 | Verified purchase

    Excellent service and kept me updated through the whole process, got exactly the car that I wanted! Could not recommend them enough.

    Reply from First4car.com - Trading Standards Approved Dealership on 13/06/21

    Huge thank you Sophia for a fantastic review. We're so pleased you are so happy with your car as well as the buying process at First4car. Thank you for the recommendation and we look forward to seeing you again in the future.


  • 5

    honesty and quality above others

    By Kyle Arnold on 08 June 2021 | Verified purchase

    bought my car from here - after been messed around and general dissatisfied with the attitude of car shop and other dealers i came here - was genuinely pleased with the way i was treated - sales team were way more down to earth than any where else. very happy with my car and the service they provided

    Reply from First4car.com - Trading Standards Approved Dealership on 08/06/21

    Thank you Kyle it's great to hear you're happy with both your car as well as the service you received. Thank you for choosing First4car and we look forward to seeing you again in the future.


  • 5

    Excellent

    By gary davies on 22 May 2021 | Verified purchase

    Service was excellent from 1st phone call to picking the vehicle up, hopefully the car doesn't let the service down

    Reply from First4car.com - Trading Standards Approved Dealership on 25/05/21

    Thank you Gary for taking the time to leave a review. We hope you're enjoying your new car and wish you and your family all the best.


  • 5

    By Anonymous on 19 May 2021 | Verified purchase

    Great service, friendly on time, I would recommend them

    Reply from First4car.com - Trading Standards Approved Dealership on 20/05/21

    Thank you Tom for taking the time to leave a review. Thank you for choosing First4car. We hope to see you again when it's time for an update. Wishing you all the best.


  • 5

    By Anonymous on 15 May 2021 | Verified purchase

    Quick and helpful.

    Reply from First4car.com - Trading Standards Approved Dealership on 16/05/21

    Thank you Marie. We were glad to be of service. Enjoy your new car and we hope to see you again in the future.


  • 5

    Great service!

    By Yvonne Donachie on 12 May 2021 | Verified purchase

    I was very happy with the service, Jordan was very friendly and down to earth. I loved having the freedom to test drive without a sales person as I felt more relaxed and that I had more freedom to test the car the way I wanted to and felt comfortable to. Car was valeted so it was all fresh for collection which was lovely! I was very happy I could move my collection time with only a days notice as this made life a lot easier! Overall great experience and I would definitely recommend.

    Reply from First4car.com - Trading Standards Approved Dealership on 13/05/21

    A huge thank you Yvonne for a great review. It's great to hear you enjoyed your car purchasing experience. We believe buying a new car should be an exciting experience without the hassle. Thank you for choosing First4car and we hope to see you again in the future.


  • 5

    Great Service - Would 100% Recommend First 4 Car To Other Car Buyers.

    By Luke Stokes on 12 May 2021 | Verified purchase

    I was very impressed by the service I received from First 4 Car and particularly Jordan. From first viewing my car to driving it away and beyond, First 4 Car & Jordan we consistently helpful, answering the multiple questions that I had. I would recommend First 4 Car to any other people searching for a car!

    Reply from First4car.com - Trading Standards Approved Dealership on 13/05/21

    A huge thank you for the recommendation Luke, it means a lot. We are very fortunate at First4car to have great staff who really care about their customer's experience. There really are never too many questions to be asked! We want to know the car you are buying is the right car for you. Thank you for choosing First4car and we hope to see you again in the future.


  • 5

    great company, great cars

    By poppy strut on 11 May 2021 | Verified purchase

    Fab service, fab car. Thanks to first4car and ben for everything

    Reply from First4car.com - Trading Standards Approved Dealership on 11/05/21

    You were a pleasure to help buy your new car Poppy. Thank you for choosing First4car. We very much hope you'll choose us again in the future.


  • 5

    Fantastic !!!!!

    By Anonymous on 11 May 2021 | Verified purchase

    Great experience throughout. Took me ages to find the right car. Service by Ben was second to none. Part ex my car for a great price aswell. Couldn’t be happier. See you next !!

    Reply from First4car.com - Trading Standards Approved Dealership on 11/05/21

    Finding the right car for our customers is really important to us. We know you'll be happy with your choice...... enjoy, and we will very much look forward to welcoming you back again when it's time for an update. Thank you for your review.


  • 5

    Not so great- customer service bad

    By Anonymous on 10 May 2021 | Verified purchase

    Not good customer service from Jordan, showed a real lack of care

    Reply from First4car.com - Trading Standards Approved Dealership on 11/05/21

    Thank you for your review. We are really sorry to hear you felt the customer service you received was worth only 1 star. This was certainly not our intention. Jordan has tried to contact you on a couple of occasions out of concern to find out why you felt he had a lack of care. I have also emailed you as the Director of First4car. I would very much appreciate your response to my email to find out what went wrong and how I can make amends.