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Customer reviews of

At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 693 customer reviews

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  • 5

    Best Experience

    By Talitha C on 29 December 2019 | Verified purchase

    M helped me through out the process. Very friendly atmosphere. I felt welcome and I bought my dream car from them. I am a happy customer. I will recommend my friends and family to this garage its first class service from First Cars. Try them you will never go wrong. I tried other car sales before but I couldn't believe how they answered me when I tried to enquire about the car I wanted. It was easy and straightforward with M . I felt at home and I was treated the way customers are meant to be treated. Keep up the good work guys. I know where to go for my next one in 3 years time. Talitha

    Reply from on 29/12/19

    Thank you Talitha for a great 5 star review. We believe our standard of customer care is what stands us above the competition so it's great to hear this is your opinion too. Thank you for choosing First4car and we very much look forward to seeing you again in the future.

  • 5

    Great service provided :D

    By Julia L on 23 December 2019 | Verified purchase

    Salesmen were friendly, and accommodating as we travelled a long way for the car. They kept all promises regarding valeting, MOT, and the agreed deposit. The condition of the vehicle was immaculate and as described.

    Reply from on 23/12/19

    Thank you Julia for leaving a great 5 star review. We’re so glad you thought the long journey was worth it to collect your lovely new car. We hope to see you again when it’s time for an update. In the meantime Merry Christmas to you and your family from all of us at First4car.

  • 5

    Great Experince - Start to Finish

    By matthew A on 21 December 2019 | Verified purchase

    Quick and Easy from start to finish. Our salesman was great with our young family and a straight forward dealer. No pressure sales and a great car at a great price.

    Reply from on 22/12/19

    As a family run business we love helping families buy their new car in a relaxed family friendly atmosphere. Thank you for choosing First4car and we wish you a Merry Christmas!

  • 5

    excellent service! Thank you

    By Daniel F on 19 December 2019 | Verified purchase

    Excellent service, really helpful. I will definitely get a car from first cars again. the sales man couldn't of been more helpful.

    Reply from on 20/12/19

    Thank you for taking the time to leave a 5 star review Daniel. Our salesmen try their up-most to be helpful to every customer who walks through our doors, so reading that you're experience was as we hoped it would be is great! We hope to see you again soon!

  • 5

    Perfect hassle free service.

    By rebecca H on 19 December 2019 | Verified purchase

    My family went to view the car before I had chance to. They came home to tell me the salesman was extremely helpful, kind and not pushy! Which is what you need when viewing a car. I then visited the car that night and test drove the car, my salesman gave me a lot of freedom and he made me feel very important. We then purchased the car that day. Overall extremely good experience thanks to the salesman.

    Reply from on 19/12/19

    Thank you Rebecca, your salesman Ben is a genuinely nice guy, there’s no put on or pretence hence his customers love him! We’re very fortunate to have him in our team! He provides an excellent service again and again so it’s great to hear your account of your experience. We wish you a very merry Christmas and we hope to see you again in the future.

  • 5

    Purchase of new car.

    By stephen T on 17 December 2019 | Verified purchase

    Excellent garage and very friendly service from start to finish. Highly recommended & would use again.

    Reply from on 17/12/19

    A high recommendation Steven that's fantastic to hear thank you. It's always great to hear we've provided a great service to our customers. Thank you for choosing First4car and we look forward to seeing you again in the future. Merry Christmas to you and your family.

  • 5

    Best dealer cars

    By adrian G on 17 December 2019 | Verified purchase

    Quick and easy.My car it was ready for me to drive straight away and the salesman inform me in any questions I had in a very patient way. Thank you for my first car 👏

    Reply from on 17/12/19

    We love helping our customers with their first car purchase its always a great experience. We hope you're enjoying it... drive carefully and we hope you'll visit us again when looking for your second new car!

  • 5

    VW Passat 2016

    By Martin B on 13 December 2019 | Verified purchase

    This company is one of the best car sales company’s I have seen in my time, with lots of quality stock. They gave total commitment to the costumer and followed through with the sale 100%. Jordan was agent to deal with, he made a great sale!!

    Reply from on 13/12/19

    What a fantastic 5 star review to leave for us Martin! We pride ourselves on our customer services, so reading your good experience revolved around that is great! We hope to see you again soon!

  • 5

    Really helpful

    By Jake G on 12 December 2019 | Verified purchase

    Honestly had the best experience I’ve ever had with buying a car, Jordon was extremely helpful with everything and answered every question I had.

    Reply from on 13/12/19

    Thank you for those kind words Jake! To read that this was your best experience to date in buying a car means a great deal to us, and we hope to see you again in the future!

  • 5

    Friendly and thoughtful

    By debbie M on 11 December 2019 | Verified purchase

    They were very good! Friendly, He knew we’d driven a long way and offered coffee and bathroom break, I highly recommend them

    Reply from on 12/12/19

    Thank you Debbie for taking the time to leave a 5 star review. It's great to hear you felt your long drive was worth it to get your lovely new car! Enjoy and we very much look forward to seeing you again when it's time for an update.