Customer reviews of First4car.com

By Mick F on 22 November 2016 | Verified purchase

I am absolutely thrilled with the Mondeo Titanium X Sport. It turned out to be every bit as spotless and genuine as it came across in the photos. I found Mark to be most helpful in any queries I had, and when I ran the independent history check reports online and required information from him, he replied very promptly. One of the reasons I chose First4Car was having read all the independent reviews online from other customers and they were all excellent. Well guys, here is another one that you deserve. It would have been disappointing and frustrating after coming all the way from Cork in Ireland to be picking up a car that didn’t match my expectations. I can honestly say this was not the case thankfully. For any Irish potential buyers out there, and with the good value in the exchange rate at the moment, I would recommend that you look to see what First4Car has in stock. You will not be let down with the quality of the cars, or the excellent customer service that I experienced myself.

Reply from First4car.com on 24/11/16

Wow Mick what a lovely review. We work really hard to provide our customers with a really great experience. We believe buying something as exciting as a new car should be a positive experience every time. Our workshop staff work really hard on making our cars as good as new so a huge thank you to them too. We hope to see you and your friends again in the future when its time to update your car.

By Issac U on 22 November 2016 | Verified purchase

warm welcome and clear communications. good experiences and proper documentation on time.

Reply from First4car.com on 01/12/16

Thank you Issac. We look forward to seeing again in the future.

By George H on 22 November 2016 | Verified purchase

FIRST CLASS SERVICE FROM START TO PICKING CAR UP ALL DONE IN LESS THAN 22 HRS

Reply from First4car.com on 24/11/16

An efficient service and first class..... we can't ask for better than that from our staff at First4car! Well done guys and thank you George.

By Manjeet S on 20 November 2016 | Verified purchase

The easiest way to buy a car, steven was very helpful, will happily recommend first4cars, excellent service, great choice of cars Thank you all

Reply from First4car.com on 24/11/16

Thank you Manjeet. We try to make things as easy and straight forward as possible. We look forward to seeing you again in the future when it's time for a change.

By Andrew G on 18 November 2016 | Verified purchase

First4Car were very friendly, helpful and flexible. I test drove the car, agreed to buy and drove away within 20 minutes on the pickup day.

Reply from First4car.com on 19/11/16

Thank you Andrew for taking the time to leave a review. Friendly, helpful and efficient ........ just the experience we aim for!

By Alan W on 13 November 2016 | Verified purchase

Smaller premises than we thought from looking on the website but still lots of choice - we were there a while! Nice friendly easy going service. We were left to browse at our leisure yet Dean was on hand for any queries but didn't push us at all. We test drove the car ourselves. We visited on Friday and drove the car home on Saturday. Really easy stress-free experience. Dean even sorted 5 days insurance cover to give us time to sort out our own insurance enabling us to drive the car home on the next day. Would definitely recommend the company to others.

Reply from First4car.com on 14/11/16

Thank you for such a great review. Being a fairly small garage we believe has its benefits as we can give that personalised service. With around 150 cars in stock we still have plenty of choice. Really nice for us to hear we are doing a good job and achieving the kind of experience we are aiming for. Thanks for taking the time to leave a review.

By Rares B on 02 November 2016 | Verified purchase

Very good impression and experience during my visit to First4car in Leeds. I also want to express my satisfaction with their services and staff. Special thanks to Steven who had a very helpful and friendly attitude. He gave me all necessary information and offered a great support in buying my car. I will always recommend First4car as a company and Steven as best person to deal with.

Reply from First4car.com on 21/11/16

Thank you for a great review. We will make sure Steve gets the recognition for providing great customer service which we believe it really important. Don't forget to use your recommend a friend voucher as a thank you for spreading the word!

By Daniel Z on 26 October 2016 | Verified purchase

Excellent web site, good layout, easy to view vehicles, a very easy to use web site tool to adjust finance options. Steve, our sale representative, was courteous, knowledgeable and very friendly and helpful. Steve gave us the best deal for our part exchange and had our new vehicle ready to collect in two days. He also arranged to tax our new vehicle when we collected it A nice touch provided is free AA breakdown cover.

Reply from First4car.com on 28/10/16

Thank you Daniel. We are really pleased you felt we provided a good service and hope to see you again in the future when its time to update your car. Happy Motoring!

By Geoffrey S on 19 October 2016 | Verified purchase

Just bought a car from "First 4 Cars" and would recommend them to anyone. As the dealership was over an hour from my home, I arranged the sale, including the part exchange over the phone, then went up and collected it a few days later. Very helpful, friendly and knowledgeable staff, I felt no pressure to buy the add-ons, such as warranties and drove away happy. They were even kind enough to post my jacket back, which I left in my old car! You don’t get service like that very often.

Reply from First4car.com on 19/10/16

Thank you Geoffrey. It was very nice doing business with you and great to know you are happy with the service you received. We look forward to seeing you again when it's time to update your car.

By Glynn R on 19 October 2016 | Verified purchase

Couldn't fault them, first time customer with them would definitely use them again.

Reply from First4car.com on 19/10/16

Thank you Glynn. We look forward to looking after you again in the future.