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Customer reviews of

At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 788 customer reviews

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  • 5

    First Class Service - lovely honest & helpful

    By Alice R on 08 November 2018 | Verified purchase

    Buying our first car we couldn't have had a better experience than we did with First4car in Pudsey. We were given plenty of space to think about our decision, but didn't need much as the car we have bought is a beauty. When I messaged the seller the day before collecting, asking if there was any chance they could deliver the car as I felt nervous driving it home with only having recently passed my test, he made every effort to adjust his work schedule to do this, and drove it right to my door. The whole process of viewing, test driving, and completing the sale was made so simple and easy by the team there, we have nothing but praise. We were impressed by their policy of pricing fairly and not wanting people to haggle as well, something we read online before going. Would definitely buy from them again in the future. Thank you!

    Reply from on 08/11/18

    Thank you Alice for a fantastic 5 star review. We believe providing great customer service is paramount. Buying a new car as a new driver can be daunting so we were only too happy to help you out. Enjoy your new car and safe driving.

  • 5

    Scotland BMW

    By Darren M on 06 November 2018 | Verified purchase

    Excellent experience from the first phone call to driving the car away.

    Reply from on 06/11/18

    Thank you Darren for making the trip from Scotland. We’re so pleased you think it was worth it! Excellent choice of car. We hope you had a safe journey home. Many thanks for your custom.

  • 5

    Wife’s insignia

    By Phil T on 05 November 2018 | Verified purchase

    First class service from first4cars regarding the purchase of my wife’s Vauxhall Insignia, many thanks to the salesman for explaining everything and looking after us, top marks and we really appreciated it.

    Reply from on 05/11/18

    Thank you Phil for a great 5 star review. It's lovely to hear you and your wife and both happy with the car as well as the service you received. We get great satisfaction hearing our customers are happy. Thank you for your business and we hope to see you again in the future.

  • 5


    By Richard H on 02 November 2018 | Verified purchase

    Bought vauxhall Corsa today of Ben and he was nice guy fantastic service helping me with the best of his ability I am happy with what he has done for me thankyou ben

    Reply from on 03/11/18

    Thank you Richard for your 5 star review. Pat on the back for Ben for maintaining our high standards of customer care. We hope to see you again in the future. Many thanks

  • 5

    Helpful and friendly

    By Robert S on 01 November 2018 | Verified purchase

    Very friendly and helpful providing us with lots of information about the cars we were looking at. Kept in contact after letting us know the payment at gone through.

    Reply from on 02/11/18

    Thank you Rob. It's always great to hear our customers are happy with the service we provide. Communication we believe is definitely the key. Buying a new car should always be a positive experience. We hope you are enjoying your new car and look forward to seeing you again in the future when it's time for an update.

  • 5

    Great price i paid for Toyota Aygo

    By Alan L on 24 October 2018 | Verified purchase

    Great to deal with and very helpful ,highly recommended.

    Reply from on 25/10/18

    Thank you Alan for your great 5 star review. We firmly believe in being a transparent retailer offering a fair deal to each and every customer. We also pride ourselves on our exceptional customer service, so that's great to hear that was your experience and you would highly recommend us. Thank you that means a lot.

  • 5

    Confidence is everything.

    By Brian B on 23 October 2018 | Verified purchase

    I knew which car I wanted as I had seen it online. When I told the salesman, he helped me to locate it and gave me time to inspect it without any sales pressure. I decided quickly that I liked the car and I decided to buy it. I had had my previous car for over fifteen years and so had little experience of how sales are currently conducted. He patiently took me through all the steps, explaining everything as we went along and ensuring that I understood. I would definitely recommend this company as I feel that I have purchased a good car at a good price and I feel fully confident that in the unlikely event that I have any problems, I will be dealt with sympathetically.

    Reply from on 24/10/18

    Thank you Brian for a fantastic 5 star review. We never forget that buying a car is one of the largest purchases anyone makes. It's a huge decision and needs to be an informed choice that's right for each and every customer. We're really pleased to hear you felt confident with the information you were provided and with the company as a whole. Thank you for your business and we look forward to seeing you again in the future when it's time for an update.

  • 5

    Easy and fantastic customer service

    By Rebacca S on 12 October 2018 | Verified purchase

    We are delighted with our car, Dean could not have been more helpful. Lovely guy and a credit to the company! We will definitely be back next time.

    Reply from on 13/10/18

    It was a pleasure doing business with you. Dean is a valued member of our team so great to hear you found him so helpful. We hope you enjoy your lovely new car. We look forward to seeing you again in the future.

  • 5

    Brilliant service. Highly recommended.

    By HAROLD F on 09 October 2018 | Verified purchase

    Friendly. Pleasant staff. Very helpful. Easy process to buy from these guys. Will use again in the future. Very highly recommended. Thanks Steve for all your help.

    Reply from on 09/10/18

    Harold we look forward to meeting you again in the future. It was a pleasure to do business with you and we're really pleased you found the process straight forward and pleasant ..... that is our aim!

  • 5

    Great buying experience

    By Faye H on 08 October 2018 | Verified purchase

    Great buying experience with really helpful and non pushy sales. Love my new car, so far so good.

    Reply from on 09/10/18

    Thank you Faye for taking the time to leave a review. It was a pleasure doing business with you. You know where to come when it's time for an update. Many thanks.