Customer reviews of First4car.com

By Mike S on 02 September 2018 | Verified purchase

Very straightforward honest experience. Car was exactly as advert description sales team looked after us really well, everything was easy and a nice experience. Would definitley recomend and iuse again

Reply from First4car.com on 03/09/18

Thank you Mike for a great 5 star review. We love it when our customers return to use us again....... we know our hard work has paid off. Thank you for choosing First4car and we look forward to seeing you again in the future.

By James H on 31 August 2018 | Verified purchase

Good straight forward dealer experience. Helpful. No nonsense.

Reply from First4car.com on 01/09/18

Thank you James. We're pleased to hear you found the experience straight forward. Research has shown that customers can find buying a car a very complicated process. We have worked hard on training our staff to be completely transparent and provide customers with all the information they need to make the process as straight forward as possible. We hope you are enjoying your Phev.

By Kirsty O on 30 August 2018 | Verified purchase

Fantastic hassle free experience buying our new car . Friendly ,helpful staff who made buying a car easy and stress free . Asked if a few things could be done with car before purchase ,which was no problem at all and completed quickly . Would recommend this garage to anybody looking for good quality second hand cars .

Reply from First4car.com on 31/08/18

Thank you Kirsty for taking the time to leave a 5 star review. We're really pleased you are happy with the service you received as well as your purchase of course. We believe buying a car should be an enjoyable experience. There should definitely be no hassle involved! We look forward to seeing you again when it's time for an update.

By Dave W on 29 August 2018 | Verified purchase

Very friendly and helpful went hat further mile for me great car great guy thanks

Reply from First4car.com on 30/08/18

Thank you Dave for taking the time to leave a review. We love going that extra mile to help our customers and get such satisfaction to see the smiles on their faces when they are happy with their purchase. Happy motoring!

By JOHN G on 29 August 2018 | Verified purchase

The straight answers to questions, about the car I bought and the car I part exchanged, no haggling, just honest answers made buying the car a pleasant experience.

Reply from First4car.com on 30/08/18

At First4car we are so pleased that the motor trade has made huge steps to change to a more transparent industry. No more haggling to get a good deal. The price we advertise is the price you pay with no hidden extras. It is important to us that each and every customer gets a car that fits their needs and budget and they drive away happy with their purchase. You know where to come when it’s time for an update. Thank you for your custom John.

By Brett W on 29 August 2018 | Verified purchase

An absolute pleasure to deal with quality cars right prices professional manner

Reply from First4car.com on 29/08/18

Than you Brett for taking the time to leave a great review. The whole team at First4car work really hard to ensure each and every customer has a great car buying experience. We hope you are enjoying your new car and look forward to seeing you again in the future when it's time for an update.

By Tracy B on 16 August 2018 | Verified purchase

Excellent garage with great customer service. I went out for a test drive, just my husband and i and was told to take as long as I needed, as I was down sizing and they wanted me to be sure about the size of the car. Staff couldn't have been more helpful and went that extra mile to make sure my car buying experience was as easy as possible and my new car was perfect, and she is, I love my new Fiesta ❤️ would definitely recommend this garage. Thanks you were great.

Reply from First4car.com on 17/08/18

We pride ourselves on great customer service. We believe each and every customer should find buying a new car an enjoyable positive experience. It's great to hear that's exactly the experience you had Tracy. We're really pleased you 're over the moon with your Fiesta too! We look forward to seeing you again in the future.

By Daniel U on 11 August 2018 | Verified purchase

Bought an Astra and warranty, was dealt with throughout by Ben. Efficient, polite and professional service . Straightforward and businesslike. Wish all my commercial dealings were as simple. First Class! Dick Unsworth., Ingleton Pottery.

Reply from First4car.com on 12/08/18

That's great to hear Daniel. Straightforward and efficient...... just what we aim for. Buying a car shouldn't feel like a complete minefield. We believe in an open, honest, transparent way of doing business. Great to meet you Daniel and we hope to see you again in the future.

By Mrs Lauren Elizebeth J on 10 August 2018 | Verified purchase

It was so easy. Ian was incredibly helpful and knowledgable about the car. We had the opportunity to test drive it with our children in so we could really test it out. Ian stayed in contact and answered questions post sale as well which we had not experienced before from some of the larger car supermarkets. He explained everything so clearly on collection and went through what all the buttons did.

Reply from First4car.com on 10/08/18

Thank you Lauren. It was a pleasure doing business with you. Finding the right car for you to ensure it fitted all your requirements as a family was really important to us. Great to hear you found our customer service above and beyond what you had experienced previously at other larger retailers. We believe we are large enough to have plenty of choice but small enough to care and provide individual service. Thanks again Lauren.

By Malcolm C on 07 August 2018 | Verified purchase

Very good service,do what they say in the advert.Dean was easy to talk to and sorted out finance with no problem at all.Would recomend and shall return to change car in future.Well done all!!

Reply from First4car.com on 07/08/18

Thank you Malcolm for a great 5 star review. It's great to hear you were happy with the service you received and we would love to help you again in the future... great news! Pat on the back to all the staff at First4car..... great team effort.