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Customer reviews of

At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 828 customer reviews

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  • 5

    Kia Soul gdi

    By Dave W on 29 August 2018 | Verified purchase

    Very friendly and helpful went hat further mile for me great car great guy thanks

    Reply from on 30/08/18

    Thank you Dave for taking the time to leave a review. We love going that extra mile to help our customers and get such satisfaction to see the smiles on their faces when they are happy with their purchase. Happy motoring!

  • 5

    Buying a used car from first4cars in Pudsey

    By JOHN G on 29 August 2018 | Verified purchase

    The straight answers to questions, about the car I bought and the car I part exchanged, no haggling, just honest answers made buying the car a pleasant experience.

    Reply from on 30/08/18

    At First4car we are so pleased that the motor trade has made huge steps to change to a more transparent industry. No more haggling to get a good deal. The price we advertise is the price you pay with no hidden extras. It is important to us that each and every customer gets a car that fits their needs and budget and they drive away happy with their purchase. You know where to come when it’s time for an update. Thank you for your custom John.

  • 5

    Seat Leon

    By Brett W on 29 August 2018 | Verified purchase

    An absolute pleasure to deal with quality cars right prices professional manner

    Reply from on 29/08/18

    Than you Brett for taking the time to leave a great review. The whole team at First4car work really hard to ensure each and every customer has a great car buying experience. We hope you are enjoying your new car and look forward to seeing you again in the future when it's time for an update.

  • 5

    Fantastic service

    By Tracy B on 16 August 2018 | Verified purchase

    Excellent garage with great customer service. I went out for a test drive, just my husband and i and was told to take as long as I needed, as I was down sizing and they wanted me to be sure about the size of the car. Staff couldn't have been more helpful and went that extra mile to make sure my car buying experience was as easy as possible and my new car was perfect, and she is, I love my new Fiesta ❤️ would definitely recommend this garage. Thanks you were great.

    Reply from on 17/08/18

    We pride ourselves on great customer service. We believe each and every customer should find buying a new car an enjoyable positive experience. It's great to hear that's exactly the experience you had Tracy. We're really pleased you 're over the moon with your Fiesta too! We look forward to seeing you again in the future.

  • 5

    Straightforward and efficient.

    By Daniel U on 11 August 2018 | Verified purchase

    Bought an Astra and warranty, was dealt with throughout by Ben. Efficient, polite and professional service . Straightforward and businesslike. Wish all my commercial dealings were as simple. First Class! Dick Unsworth., Ingleton Pottery.

    Reply from on 12/08/18

    That's great to hear Daniel. Straightforward and efficient...... just what we aim for. Buying a car shouldn't feel like a complete minefield. We believe in an open, honest, transparent way of doing business. Great to meet you Daniel and we hope to see you again in the future.

  • 5

    Fantastic & Knowledgable Stadd

    By Mrs Lauren Elizebeth J on 10 August 2018 | Verified purchase

    It was so easy. Ian was incredibly helpful and knowledgable about the car. We had the opportunity to test drive it with our children in so we could really test it out. Ian stayed in contact and answered questions post sale as well which we had not experienced before from some of the larger car supermarkets. He explained everything so clearly on collection and went through what all the buttons did.

    Reply from on 10/08/18

    Thank you Lauren. It was a pleasure doing business with you. Finding the right car for you to ensure it fitted all your requirements as a family was really important to us. Great to hear you found our customer service above and beyond what you had experienced previously at other larger retailers. We believe we are large enough to have plenty of choice but small enough to care and provide individual service. Thanks again Lauren.

  • 5

    Brilliant service.

    By Malcolm C on 07 August 2018 | Verified purchase

    Very good service,do what they say in the advert.Dean was easy to talk to and sorted out finance with no problem at all.Would recomend and shall return to change car in future.Well done all!!

    Reply from on 07/08/18

    Thank you Malcolm for a great 5 star review. It's great to hear you were happy with the service you received and we would love to help you again in the future... great news! Pat on the back to all the staff at First4car..... great team effort.

  • 5

    Easy way to buy a car

    By Ella H on 07 August 2018 | Verified purchase

    Friendly staff with no pressure approach, good rang of cars for range of prices

    Reply from on 10/08/18

    Thank you Ella for taking the time to leave a review. We always appreciate our customer feedback and love to hear that our customers have had a good experience and are happy with their purchase. We hope to you’ll choose First4car again in the future when it’s time for an update.

  • 5

    Excellent service

    By Angela S on 02 August 2018 | Verified purchase

    Great range of cars available, so much so I couldn't decided between two but they were more than happy to let me test drive both and gave me time to debate between the two. I am more than happy with the car I chose , which was given a mot and fully valeted and ready for me to pick up less than a week later! I can't fault the salesman that dealt with me he was professional but friendly which help the whole process of buying a car run smoothly and I remaind at ease.

    Reply from on 03/08/18

    Thank you Angela for taking the time to leave a great review. It's always great to hear our customers are happy and all our hard work has paid off. We are very fortunate to have a fantastic team here at First4car and without each and every one of them we wouldn't be able to provide the service we do. A big pat on the back to all of them. Enjoy your new car Angela and we look forward to seeing you again in the future.

  • 5

    Very good customer service from dean and mark

    By Billy S on 01 August 2018 | Verified purchase

    Excellent communication. staff contacted me often to discuss steps of buying a car. Mark and dean were very good at dealing with my purchase.

    Reply from on 03/08/18

    Thank you Billy for leaving a 5 star review. We believe good communication is definitely the key to a positive buying experience for our customers. Enjoy your new car and we look forward to seeing you again in the future.