Customer reviews of First4car.com - Trading Standards Approved Dealership

By Giulia G on 24 December 2018 | Verified purchase

Great selection of cars with excelent price ranges. Easy to organise test drives. Transaction smooth, however felt pressured to get a warranty plan that wouldn’t have cover the car.

Reply from First4car.com - Trading Standards Approved Dealership on 26/12/18

Thank you Giulia for leaving a review. I'm sorry you felt under pressure to have a warranty. The overwhelming comments from our customers are that we have a no pressure sales environment. I will be speaking to the salesman concerned. Although we sell a fantastic warranty product this is not for everyone which we fully appreciate. We're pleased to hear you felt we price our cars fairly and the transaction was smooth and easy. We wish you a Merry Christmas.

By Andy C on 20 December 2018 | Verified purchase

Our salesman at First4cars was excellent, relaxed with no pushiness. He made the purchase very simple, very pleased with the process and price. Thanks Andy and Janet.

Reply from First4car.com - Trading Standards Approved Dealership on 22/12/18

Thank you Andy and Janet for taking the time in the Christmas madness to leave a review. It was a pleasure looking after you. Thank you for choosing First4car and we wish you a Merry Christmas.

By Lisa B on 20 December 2018 | Verified purchase

Recently purchased a car that ticks all the boxes. They were very helpful, my car was ready within a few days, with MOT included. I would recommend!

Reply from First4car.com - Trading Standards Approved Dealership on 20/12/18

Thank you Lisa for leaving a review. Our aim is to tick all our customers boxes so that's great! Thank you for choosing First4car and Merry Christmas to you!

By Carol R on 19 December 2018 | Verified purchase

We have had a car of these before very good at there job love my car

Reply from First4car.com - Trading Standards Approved Dealership on 19/12/18

We love seeing our customers come back to update their car. It means a lot to us that you have chosen First4car for a second time. Thank you Carol. Happy motoring and merry Christmas!

By Diane W on 19 December 2018 | Verified purchase

From the first phone call to choosing the right car was brilliant i had my car within a day love it would recomend to all my friends.

Reply from First4car.com - Trading Standards Approved Dealership on 19/12/18

Thank you Diane for a great recommendation. It was a pleasure helping you find your new car. We look forward to seeing you again in the future when it’s time for an update.

By STEPHEN F on 15 December 2018 | Verified purchase

This dealership proved to be the right choice! Saw vehicle beforehand on Auto trader and everything went smoothly. Car checked out fine and staff were pleasant and helpful. A busy dealership with prices spot on. All in all, this dealership ticks all the right boxes and I have no problem in recommending. Worth the journey from near Chester.

Reply from First4car.com - Trading Standards Approved Dealership on 16/12/18

Thank you Stephen for a fantastic 5 star review. We have a great team who all work really hard to make our customers experience pleasurable. It's great to hear you feel you made the right choice in choosing First4car and we look forward to helping you in the future when it's time to update your car. Merry Christmas to you.

By Josh M on 14 December 2018 | Verified purchase

Brilliant set of lads. Honest and not pushy. Car was serviced, MOT’d and all repairs done the night before I picked it up. Brilliant experience with these guys. Can’t recommend them enough.

Reply from First4car.com - Trading Standards Approved Dealership on 14/12/18

Wow thank you Josh for a glowing review! We are genuinely so pleased to hear our customers are happy with their experience at First4car it makes all our hard work feel worth while. Thank you for choosing First4car and we look forward to seeing you again in the future when it’s time for an update. Merry Christmas to you.

By Malina D on 13 December 2018 | Verified purchase

Excellent customer service, I would highly recommend to anyone who is looking for a new car. The salesman I dealt with was extremely helpful and turned the process of buying a car on finance into a very easy and stress free experience.

Reply from First4car.com - Trading Standards Approved Dealership on 13/12/18

Thank you Malina for leaving a review. Our aim is to make the process of buying a car on finance which can be complicated and lengthy as easy as possible, so it's great to hear that we achieved that. We wish you all the best and hope you will consider using us again in the future.

By Raza C on 12 December 2018 | Verified purchase

I was very pleased with the service I got from First 4 cars. In particular Ian extremely professional delivered what he said. Thank you

Reply from First4car.com - Trading Standards Approved Dealership on 12/12/18

Thank you for leaving a review. We believe in an open transparent approach to car sales. We do exactly what we say we’ll do which means we find the right car for each and every customer and provide he highest level of customer care we possibly can. Thank you for choosing First4car.

By Lucy P on 12 December 2018 | Verified purchase

Had a very quick and easy part ex of my old car and a super fast collection of my lovely new car! Staff were very professional and helpful. Highly recommended, super happy with my new car! Thank you

Reply from First4car.com - Trading Standards Approved Dealership on 12/12/18

We love to hear our customers are super happy Lucy! It puts a big smile on our faces as well as our customers. Purchasing a new car and part exchanging your old one really shouldn’t be stressful. You were a pleasure to do business with and we hope to see you again in the future. Happy motoring.