Customer reviews of First4car.com - Trading Standards Approved Dealership

By Alice R on 08 November 2018 | Verified purchase

Buying our first car we couldn't have had a better experience than we did with First4car in Pudsey. We were given plenty of space to think about our decision, but didn't need much as the car we have bought is a beauty. When I messaged the seller the day before collecting, asking if there was any chance they could deliver the car as I felt nervous driving it home with only having recently passed my test, he made every effort to adjust his work schedule to do this, and drove it right to my door. The whole process of viewing, test driving, and completing the sale was made so simple and easy by the team there, we have nothing but praise. We were impressed by their policy of pricing fairly and not wanting people to haggle as well, something we read online before going. Would definitely buy from them again in the future. Thank you!

Reply from First4car.com - Trading Standards Approved Dealership on 08/11/18

Thank you Alice for a fantastic 5 star review. We believe providing great customer service is paramount. Buying a new car as a new driver can be daunting so we were only too happy to help you out. Enjoy your new car and safe driving.

By Phil T on 05 November 2018 | Verified purchase

First class service from first4cars regarding the purchase of my wife’s Vauxhall Insignia, many thanks to the salesman for explaining everything and looking after us, top marks and we really appreciated it.

Reply from First4car.com - Trading Standards Approved Dealership on 05/11/18

Thank you Phil for a great 5 star review. It's lovely to hear you and your wife and both happy with the car as well as the service you received. We get great satisfaction hearing our customers are happy. Thank you for your business and we hope to see you again in the future.

By Richard H on 02 November 2018 | Verified purchase

Bought vauxhall Corsa today of Ben and he was nice guy fantastic service helping me with the best of his ability I am happy with what he has done for me thankyou ben

Reply from First4car.com - Trading Standards Approved Dealership on 03/11/18

Thank you Richard for your 5 star review. Pat on the back for Ben for maintaining our high standards of customer care. We hope to see you again in the future. Many thanks

By Robert S on 01 November 2018 | Verified purchase

Very friendly and helpful providing us with lots of information about the cars we were looking at. Kept in contact after letting us know the payment at gone through.

Reply from First4car.com - Trading Standards Approved Dealership on 02/11/18

Thank you Rob. It's always great to hear our customers are happy with the service we provide. Communication we believe is definitely the key. Buying a new car should always be a positive experience. We hope you are enjoying your new car and look forward to seeing you again in the future when it's time for an update.

By Alan L on 24 October 2018 | Verified purchase

Great to deal with and very helpful ,highly recommended.

Reply from First4car.com - Trading Standards Approved Dealership on 25/10/18

Thank you Alan for your great 5 star review. We firmly believe in being a transparent retailer offering a fair deal to each and every customer. We also pride ourselves on our exceptional customer service, so that's great to hear that was your experience and you would highly recommend us. Thank you that means a lot.

By Brian B on 23 October 2018 | Verified purchase

I knew which car I wanted as I had seen it online. When I told the salesman, he helped me to locate it and gave me time to inspect it without any sales pressure. I decided quickly that I liked the car and I decided to buy it. I had had my previous car for over fifteen years and so had little experience of how sales are currently conducted. He patiently took me through all the steps, explaining everything as we went along and ensuring that I understood. I would definitely recommend this company as I feel that I have purchased a good car at a good price and I feel fully confident that in the unlikely event that I have any problems, I will be dealt with sympathetically.

Reply from First4car.com - Trading Standards Approved Dealership on 24/10/18

Thank you Brian for a fantastic 5 star review. We never forget that buying a car is one of the largest purchases anyone makes. It's a huge decision and needs to be an informed choice that's right for each and every customer. We're really pleased to hear you felt confident with the information you were provided and with the company as a whole. Thank you for your business and we look forward to seeing you again in the future when it's time for an update.

By Rebacca S on 12 October 2018 | Verified purchase

We are delighted with our car, Dean could not have been more helpful. Lovely guy and a credit to the company! We will definitely be back next time.

Reply from First4car.com - Trading Standards Approved Dealership on 13/10/18

It was a pleasure doing business with you. Dean is a valued member of our team so great to hear you found him so helpful. We hope you enjoy your lovely new car. We look forward to seeing you again in the future.

By HAROLD F on 09 October 2018 | Verified purchase

Friendly. Pleasant staff. Very helpful. Easy process to buy from these guys. Will use again in the future. Very highly recommended. Thanks Steve for all your help.

Reply from First4car.com - Trading Standards Approved Dealership on 09/10/18

Harold we look forward to meeting you again in the future. It was a pleasure to do business with you and we're really pleased you found the process straight forward and pleasant ..... that is our aim!

By Faye H on 08 October 2018 | Verified purchase

Great buying experience with really helpful and non pushy sales. Love my new car, so far so good.

Reply from First4car.com - Trading Standards Approved Dealership on 09/10/18

Thank you Faye for taking the time to leave a review. It was a pleasure doing business with you. You know where to come when it's time for an update. Many thanks.

By Nuno T on 05 October 2018 | Verified purchase

Thanks to dean who sold me my first car after I passed my test he was beyond helpful and kind , Shame about the card payments buts everything was sorted in the end drove home for 3 hours and what a great car it really is thanks to dean and his team 👍

Reply from First4car.com - Trading Standards Approved Dealership on 06/10/18

Thank you Nuno for a great 5 star review. We're delighted to hear you're happy with your new car. A first car is always a special car. Enjoy and we look forward to seeing you again in the future when it's time for an update.