Customer reviews of First4car.com - Trading Standards Approved Dealership

By Chris A on 29 January 2018 | Verified purchase

I saw the Peugeot advertised in autotrader and went to view the car I found the staff to be nice and present to talk to I took car out for test drive and payed deposit. Pick car up one week later. Nice and simple thank you first4cars

Reply from First4car.com - Trading Standards Approved Dealership on 31/01/18

Thank you Chris for taking the time to leave a review. Nice simple transaction just the way we like it. We're really pleased to hear you're happy with both the service you received as well as your new car of course. Happy motoring and we look forward to seeing you again in the future.

By Elizabeth M on 27 January 2018 | Verified purchase

I bought my car at First4cars, the service was excellent, the staff were friendly and helpful. First4Cars help me find the right car for me!!! I would definitely recommend First4cars

Reply from First4car.com - Trading Standards Approved Dealership on 29/01/18

Thank you Elizabeth for taking the time to leave a great review. We pride ourselves on finding the right car for each and every customer. We look forward to seeing you again when it's time for an update.

By GRAHAM W on 25 January 2018 | Verified purchase

Called in after seeing several likely cars on Autotrader and was all signed up for my new car within an hour. A lot of that hour was taken up with Dean trying to get me the best part-ex deal for my trade-in which he did. A couple of minor faults that came up were dealt with and a courtesy car supplied in the meantime. A very pleasant experience and would recommend them without hesitation.

Reply from First4car.com - Trading Standards Approved Dealership on 26/01/18

Thank you Graham for taking the time to leave a review. We believe in being totally fair and transparent as a company. We are pleased to hear you felt you got a good deal and you are happy with your new car. Unfortunately minor faults can occur with a pre owned car but we always put them right at the least inconvenience to the customer. It’s good to know you are happy with the way in which we got the faults rectified. Happy motoring and we look forward to seeing you again in the future.

By Mark H on 22 January 2018 | Verified purchase

Called in to have a look at a Ford B max very clean and tidy, know one came to hassle, free to open any car sit in check out the feel of the car, went to find someone for a bit more info on the car sale assistant went and go all the info I requested answered all my questions, happy with the way we had been dealt with we went ahead and ordered the car. Very easy transfer a week later all in all very happy. No pushy sales pitch would recommend this garage to any one after another car.

Reply from First4car.com - Trading Standards Approved Dealership on 22/01/18

Thank you Mark for taking the time to leave a review. We believe every customer needs the time to decide for themselves whether the car is the right one for them. Of course we are always on hand to provide information and help with that decision but a car is personal to each and every customer. It's always great to hear a customer is happy with their purchase as well as the customer service they received. We hope to see you again Mark when it's time for an update. Many thanks.

By Robyn S on 13 January 2018 | Verified purchase

First 4 Car were brilliant. I first organised a test drive to which they were very accomodatig and left me to get used to the car in my own time. Once I decided to purchase, it was done so smoothly and right to he timings we required. Would definitely recommend.

Reply from First4car.com - Trading Standards Approved Dealership on 14/01/18

Thank you Robyn for a great review. At First4car we believe in finding the right car for each and every customer. We're really pleased to hear you're happy with the service you received and look forward to seeing you again in the future.

By Lee W on 08 January 2018 | Verified purchase

Excellent. Really helpful and no hassle. All staff friendly and attentive. Would recommend without a doubt.

Reply from First4car.com - Trading Standards Approved Dealership on 09/01/18

Wow Lee a fantastic review thank you!! There's some tough competition in the motor trade so to be said that we're the best in Leeds..... we're happy with that! We wouldn't be able to do it without great staff..... Mark our Sales manager has done us proud! We look forward to helping you again in the future Lee.

By Jessica J on 08 January 2018 | Verified purchase

Ian, one of the sellers at First4Car, was helpful and transparent throughout. He gave me plenty of time to think, but offered honest and informative advice. I decided on a car which had a few minor issues to be ironed out before purchase (some cosmetic but they still got done!) All of the work was done to an excellent standard and very quickly, meaning the car was ready to pick up in just a weeks time. Again we were met by friendly Ian who helped us through all the paperwork and was a pleasure to talk to. He made buying my first car easy and straight forward and was respectful. Would highly recommend.

Reply from First4car.com - Trading Standards Approved Dealership on 09/01/18

Thank you Jessica for a great review. All the points you have picked up on are all the key points that we work really hard here at First4car to get right. A big pat on the back to Ian and we hope to see you again Jessica when it's time to update your car. Many thanks

By Jonathan M on 02 January 2018 | Verified purchase

Seamless service from a very professional dealer. Couldn't recommend enough. The sales people were fantastic, non pushy and helpful.

Reply from First4car.com - Trading Standards Approved Dealership on 03/01/18

Thank you Jonathan for a great review. We couldn't ask for much more! Our customer feedback is really important to us. We are constantly striving to improve our customer experience. We wish you well for the new year and hope to see you again when it's time for an update.

By Carole T on 24 December 2017 | Verified purchase

Very helpful and obliging, from the very first contact, and no pushy salespeople which was very refreshing. Would definitely look here again when ready for another car.

Reply from First4car.com - Trading Standards Approved Dealership on 26/12/17

Thank you Carole for leaving a great review. It's great to hear you are happy with the service you received and we look forward to seeing you again when it's time for an update. Merry Christmas to you and your family.

By Thomas H on 22 December 2017 | Verified purchase

Very helpful, very easy to get along with, would recommend to anybody, very nice staff

Reply from First4car.com - Trading Standards Approved Dealership on 23/12/17

Thank you Thomas for a great review. We like to think we are nice people!! Our customers experience is really important to us and it's great to hear our hard work has paid off and a customer has enjoyed their experience. We hope you are enjoying your new car. Merry Christmas to you from all the team.