Customer reviews of First4car.com

By Nicola J on 12 October 2017 | Verified purchase

Had a lovely experience buying our car from frist4car, everying straight forward and easy. No problems from start to finish. 5 * from us

Reply from First4car.com on 13/10/17

Thank you Nicola for leaving a great review. We believe buying a new car should be an enjoyable experience. We'll give Mark a big pat on the back for providing such a nice buying experience. Happy motoring Nicola and we look forward to seeing you again when it's time for an update!

By Nisha D on 10 October 2017 | Verified purchase

My experience was with first4car, I did call them before my visit to see the car but found it parked at the rear end behind 5 cars. I did request a test ride but was told the car is fine and never got to it. Later after the purchase when I took a ride was when I noticed the scratches on the windshield while driving which could have influenced my decision or at least the price. So felt I should have insisted, considering the fact I paid the listed price.

Reply from First4car.com on 11/10/17

Thank you Nisha for leaving a review. We would like to apologise for the car not being easily accessible when you visited. I have spoken to the sales staff regarding this. Your car received an MOT with no advisories prior to your purchase but if you would like to get in touch we could arrange to take a look at the windscreen for you as you are local to us. Many thanks for your purchase.

By Saab Z on 01 October 2017 | Verified purchase

Straight forward, the car was as per description. Customer service was excellent

Reply from First4car.com on 02/10/17

Thank you Saab for taking the time to leave a review. Great to hear you were happy with the service you received.

By Anne H on 25 September 2017 | Verified purchase

Great customer service: honest and trustworthy staff. Great car at a great price

Reply from First4car.com on 26/09/17

Thank you Anne for taking the time to leave a review. We're really pleased you had a positive buying experience and of course love your new car. All the best with your new job! You know where to come when it's time for an update. We hope to see you again in the future.

By Lynn H on 23 September 2017 | Verified purchase

First4car offers the best service ever. Fast & very efficient service from start to finish. Love my new car ¿¿

Reply from First4car.com on 25/09/17

Thank you Lynn it's great to hear you are happy with your car as well as with the service you received at First4car. We really do try our best and appreciate every single customer. Thank you for your custom and we look forward to seeing you again.

By Adrian L on 22 September 2017 | Verified purchase

Great choice of cars at reasonable prices. The staff are friendly and leave you to browse. I got what i wanted and I'm very happy wìth the deal .

Reply from First4car.com on 23/09/17

A happy customer..... job well done! It makes us smile every time we hear our customers are happy, no matter how many cars we sell. Thank you Adrian for your business and we hope to see you again in the future.

By Paul C on 12 September 2017 | Verified purchase

very friendly sales team leave you alone to look around but always on hand if you have any questions good trade in prices and very reasonable prices on the car you buy bought my last 3 cars from them and will use them for no4

Reply from First4car.com on 13/09/17

Thank you Paul for a fantastic review! We love it when our customers return when it's time for an update. It shows we're achieving our goal and doing a good job. We look forward to seeing you again. Happy motoring!

By Richard N on 05 September 2017 | Verified purchase

my experience at first for car was very good. we had seen the car on the internet and went to have a look. we asked about the car and was shown where it was, we was left to sit inside the car and look around it at our own leisure without any pushy sales person. we then asked if we could have a test drive , they let us take the car on our own after leaving driving licence with them. so i had a good drive around to get the feel of the car , liked it , left a deposit and picked the car up a few days later. all in all very satisfactory. they even sorted having a tow bar fitted for me and gave me a new number plate for our touring caravan, very helpful. I would recommend , they have a good selection of cars for sale here. thank you.

Reply from First4car.com on 06/09/17

Thank you Richard for a great review. We do our best to help our customers get on the road as quickly as possible and if arranging for a tow bar helps then we're happy to go that bit further to ensure our customers are 100% happy. We hope you enjoy your new car and hope to see you again when it's time for an update.

By David M on 04 September 2017 | Verified purchase

Excellent customer service friendly and professional no pressure to commit i wouldn't hesitate to use them again special thanks to mark who made everything so straight forward

Reply from First4car.com on 05/09/17

Thank you David for taking the time to leave a review. We believe buying a new car is an important decision. We give our customers all the information they require to make an informed choice. It's important to us that every customer is happy with the choice they make. We look forward to seeing you again when it's time for an update.

By Thespina N on 03 September 2017 | Verified purchase

Great service. Salesman promised that he would fix some minor damage to paint work before we collected the car and totally delivered. Very happy with everything.

Reply from First4car.com on 03/09/17

Thank you Thespina. We're really pleased you are happy with your new car and of course with the service you have received. We look forward to seeing you again when it's time for an update. Enjoy your new car.