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Customer reviews of

At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 788 customer reviews

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  • 5


    By George H on 22 November 2016 | Verified purchase


    Reply from on 24/11/16

    An efficient service and first class..... we can't ask for better than that from our staff at First4car! Well done guys and thank you George.

  • 5

    Simple and hassle free

    By Manjeet S on 20 November 2016 | Verified purchase

    The easiest way to buy a car, steven was very helpful, will happily recommend first4cars, excellent service, great choice of cars Thank you all

    Reply from on 24/11/16

    Thank you Manjeet. We try to make things as easy and straight forward as possible. We look forward to seeing you again in the future when it's time for a change.

  • 5

    Great friendly service

    By Andrew G on 18 November 2016 | Verified purchase

    First4Car were very friendly, helpful and flexible. I test drove the car, agreed to buy and drove away within 20 minutes on the pickup day.

    Reply from on 19/11/16

    Thank you Andrew for taking the time to leave a review. Friendly, helpful and efficient ........ just the experience we aim for!

  • 5

    Would definitely recommend.

    By Alan W on 13 November 2016 | Verified purchase

    Smaller premises than we thought from looking on the website but still lots of choice - we were there a while! Nice friendly easy going service. We were left to browse at our leisure yet Dean was on hand for any queries but didn't push us at all. We test drove the car ourselves. We visited on Friday and drove the car home on Saturday. Really easy stress-free experience. Dean even sorted 5 days insurance cover to give us time to sort out our own insurance enabling us to drive the car home on the next day. Would definitely recommend the company to others.

    Reply from on 14/11/16

    Thank you for such a great review. Being a fairly small garage we believe has its benefits as we can give that personalised service. With around 150 cars in stock we still have plenty of choice. Really nice for us to hear we are doing a good job and achieving the kind of experience we are aiming for. Thanks for taking the time to leave a review.

  • 5

    Excellent experience at First4car

    By Rares B on 02 November 2016 | Verified purchase

    Very good impression and experience during my visit to First4car in Leeds. I also want to express my satisfaction with their services and staff. Special thanks to Steven who had a very helpful and friendly attitude. He gave me all necessary information and offered a great support in buying my car. I will always recommend First4car as a company and Steven as best person to deal with.

    Reply from on 21/11/16

    Thank you for a great review. We will make sure Steve gets the recognition for providing great customer service which we believe it really important. Don't forget to use your recommend a friend voucher as a thank you for spreading the word!

  • 5

    Excellent, no pressure sales great deals

    By Daniel Z on 26 October 2016 | Verified purchase

    Excellent web site, good layout, easy to view vehicles, a very easy to use web site tool to adjust finance options. Steve, our sale representative, was courteous, knowledgeable and very friendly and helpful. Steve gave us the best deal for our part exchange and had our new vehicle ready to collect in two days. He also arranged to tax our new vehicle when we collected it A nice touch provided is free AA breakdown cover.

    Reply from on 28/10/16

    Thank you Daniel. We are really pleased you felt we provided a good service and hope to see you again in the future when its time to update your car. Happy Motoring!

  • 5

    Staff that go the extra mile to help!

    By Geoffrey S on 19 October 2016 | Verified purchase

    Just bought a car from "First 4 Cars" and would recommend them to anyone. As the dealership was over an hour from my home, I arranged the sale, including the part exchange over the phone, then went up and collected it a few days later. Very helpful, friendly and knowledgeable staff, I felt no pressure to buy the add-ons, such as warranties and drove away happy. They were even kind enough to post my jacket back, which I left in my old car! You don’t get service like that very often.

    Reply from on 19/10/16

    Thank you Geoffrey. It was very nice doing business with you and great to know you are happy with the service you received. We look forward to seeing you again when it's time to update your car.

  • 5

    Good, straightforward, honest service.

    By Glynn R on 19 October 2016 | Verified purchase

    Couldn't fault them, first time customer with them would definitely use them again.

    Reply from on 19/10/16

    Thank you Glynn. We look forward to looking after you again in the future.

  • 5

    First experience at First4Car was superb

    By Brett D on 18 October 2016 | Verified purchase

    Great choice of stock with experienced and friendly sales people...of which are not pushy either! Felt very relaxed and looked after and bought a great car for a very competitive price. Big thanks to Mark who helped me through the purchase.

    Reply from on 19/10/16

    Thank you Brett. We're glad you enjoyed your experience at First4car. We will make sure Mark gets a big pat on the back!

  • 5

    Great buying experience

    By Michael M on 11 October 2016 | Verified purchase

    Highly recommended, great service, very helpful friendly, salesman.Was given the help we needed without pressure.

    Reply from on 12/10/16

    Thank you Michael. Really glad to hear you were happy with the service you received.