Customer reviews of First4car.com
At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 655 customer reviews
By Chantelle D on 29 June 2017 | Purchase not verified
I really wouldn't recommend this place at all. I was interested in a audi a3 taken for a test drive, bought the car with in 2 to 3days and Steve said it would be ready to pick up on the Monday! Everything in order and working,As Monday came I didn't hear anything as it got mid day I was very curious as to what was happening. Only I now had to go out of my way and chase things up. Steve then said the car was in the garage as something had come up :/ this didn't seem right so I sent a friend unexpectedly to the dealer and it turns out it was the heating matrix the dash bored would of had to be taken out and was going to take 2 to 3days as it was a pretty big job in his own words. I'm so lucky that I didn't sign any papers confirming the car was mine I asked for my money back after trying to follow that up twice. I received it back & now have a lovely car from else where just be very careful.
By tony c on 31 May 2017 | Purchase not verified
nice and polite staff however i was very dissapointed with what i discovered your advert states cars come serviced in my case this is not true yes the service book had been stamped by you to say it had been done but on closer inspection i found the air filter filthy (not changed) the oil was just black sludge (not changed for ages) very poor service
5 star all the way
By Jamie F on 16 February 2017 | Purchase not verified
From asking if they could help me find the car I was looking for because I couldn't find it on the forecourt. To them handing over the keys to my new car, Mark the sales member who sorted everything out for me was unbelievably friendly and easy to get on with. would definitely go there for a car again on the future. ¿¿¿¿¿
Excellent setup. Well worth the trip from Ireland.
By Gavin T on 08 February 2017 | Purchase not verified
After spotting a lovely low mileage Ford Fiesta TDCi, I arranged to view it the next day. Traveling from Ireland, the garage arranged to collect me from the airport. The car was ready for a test drive as soon as i arrived at the garage. The car was in excellent condition.1 minor fault was sorted out very quickly and I was delighted to drive away with a new car for my wife. The car didn't missed a beat on the way back to Holyhead to catch the ferry. (By the way my wife is delighted with her new car) I will definitely be back again and have already recommended this dealer to lots of friends here in Ireland. Thanks Mark very much for an enjoyable experience.
Mark & My New Car Are Great!
By Ray R on 20 December 2016 | Purchase not verified
Mark was extremely helpful from start to finish, with great communication via email and telephone and describing the car perfectly. I traveled for 1.5hrs (45+ miles) and I can see why others travel from further afield to purchase cars here. A hat tip to Mark - a pleasure to do business with!