Customer reviews of First4car.com - Trading Standards Approved Dealership

By Amanda K on 25 July 2018 | Verified purchase

Good overall experience, very good communication with sales people throughout the sale. Valetting a bit rushed, loads of product on the dashboard and steering wheel (?), left my hands greasy. But very happy with the car bought.

Reply from First4car.com - Trading Standards Approved Dealership on 26/07/18

Thank you Amanda for taking the time to leave a review with some constructive feedback. I have spoken to the valetors who worked on your car and given your feedback. We like our cars to look as good as new but not using so much product that it leaves your hands greasy... apologies for that. Lovely to hear you are happy with your overall experience and of course happy with your car. We hope to see you again in the future. Many thanks.

By Claire B on 24 July 2018 | Verified purchase

The sales man extremely helpful and approachable while viewing the car and great while doing the final paper work. The whole experience was easy and enjoyable and would definitely recommend 😁

Reply from First4car.com - Trading Standards Approved Dealership on 25/07/18

Easy and enjoyable just the way it should be Claire! Thank you for taking the time to leave a great 5 star review. It was a pleasure doing business with you and we hope you will come to us again when it's time for an update.

By Matthew C on 18 July 2018 | Verified purchase

Quick, easy, efficient and friendly. Knowledgeable staff, non pressuring. Got car up to like-new standard quickly and for free before purchase. Would recommend.

Reply from First4car.com - Trading Standards Approved Dealership on 19/07/18

That's what we like to hear Matthew! It puts a smile on our face each and every time we get a great review from our customers. It's great to know our hard work has paid off. Enjoy your new car and you know where to come when it's time for an update.

By Emmanuel A on 14 July 2018 | Verified purchase

Very helpful ,patient ans have their client at heart. Dean helped me throughout the whole process. I'm glad I bought my car through them

Reply from First4car.com - Trading Standards Approved Dealership on 14/07/18

Thank you Emmanuel. It's great to hear that you feel we have our customers best interests at heart. It's important to us that every customer buys a car that is right for their individual needs. Buying a new car is a big decision and an expensive one so it has to be right. We hope you enjoy your new car and hope to see you again in the future.

By Curt S on 28 June 2018 | Verified purchase

Advisor was very helpful and talked through everything always knew what was going on through the process having never gone through finance before. Answered all questions everything top notch

Reply from First4car.com - Trading Standards Approved Dealership on 29/06/18

Thank you Curt for a fantastic 5 star review. Applying for finance can seem a little daunting when you’ve never done it before, and buying a car is a huge purchase. We believe supporting people through this process is really important. Each and every customer needs to feels happy and confident the car and their choice of payment whether it be finance, loan or cash is right for them. We hope you are enjoying your new car.

By Laura C on 26 June 2018 | Verified purchase

Excellent service great selection of new cars at affordable prices very friend staff.

Reply from First4car.com - Trading Standards Approved Dealership on 27/06/18

You couldn't have had a sunnier day to collect your new car! We're so pleased to hear you're happy it was a pleasure looking after you ..... enjoy! and you know where to come when it's time for an update.

By Mathew T on 05 June 2018 | Verified purchase

Brilliant experience from start to finish dean was great very helpful and profesional would recommend first 4 car to anybody looking for a car.

Reply from First4car.com - Trading Standards Approved Dealership on 06/06/18

Thank you Matthew for a great 5 star review. It was a pleasure doing business with you. We look forward to seeing you again when it's time for an update.

By William C on 03 June 2018 | Verified purchase

Traveled a distance to see the car and it was exactly as described by the salesman, was very happy with the service provided and was pleased with the car I purchased. Would recommend them to others.

Reply from First4car.com - Trading Standards Approved Dealership on 04/06/18

Thank you William for a great review. We appreciate that many of our customers travel a distance to buy their new car so we try make the whole process as easy and straight forward as possible. It's always great to hear our customers are happy! We look forward to seeing you again in the future.

By Michael B on 29 May 2018 | Verified purchase

Always helpful to date with no problems, would reccomend.

Reply from First4car.com - Trading Standards Approved Dealership on 30/05/18

Thank you Michael for leaving a review. Buying a new car is a bit of a minefield so we try answer as many questions as we can and make the process as easy as possible. We hope you are enjoying your new car and look forward to seeing you again in the future.

By Abigail C on 24 May 2018 | Verified purchase

The vehicle was well priced, great value for money. The dealer provided a full service and MOT for the car before collection and accommodated my requests. They were not overly pushy and looked to meet my needs. Pleasant experience.

Reply from First4car.com - Trading Standards Approved Dealership on 27/05/18

Thank you Abigail for a great 5 star review. We treat every customer and their needs individually to ensure they drive away with the right car for them. We're pleased you are happy with your experience at First4car. Thank you for your business and we look forward to seeing you again in the future.