Customer reviews of First4car.com

By Mr G on 26 June 2015 | Verified purchase

One of the best car dealer I have came a cross. Excellent customer service from the beginning,from viewing the car to test drive to finalising the deal. I have had a good communication with Mr. Dean at garage. I am well happy about value for money. Well reasonable price for the car I brought in compare to other garages near by. Well explained paper work. I will be happy to do the business with this dealer in future and will be happy to recommend to friends and family.

By Mrs H on 19 June 2015 | Verified purchase

Dealer was aware we were travelling considerable distance to view car yet despite us arriving later than anticipated, valet was not completed. Disappointed to find 2 significant scratches on bodywork that had not been mentioned in vehicle description. Test drove car on unfamiliar roads on little more than fumes! Dealer took pains to ensure we understood car MUST be returned to their garage for any repair under 1 month warranty but poor fuel economy on drive home prompted us to request local Vauxhall main dealer assess vehicle. Injector needed attention. Rear wiper blade expired & needed replacing. Pleased with car but not at all impressed with First4cars.

Reply from First4car.com on 05/10/19

It is now more than 4 years since your disappointing experience with First4car. Your last experience was not the kind of experience we expect to provide and our customers to receive so we apologise for that. We’ve made a lot of changes and have come a long way since then so if you’re on the look out for an update Mrs H we hope you’ll consider giving us another chance.

By Mr R on 18 June 2015 | Verified purchase

Was dealt with by Dean who was Very Helpful. Overall Very Pleased with the experience. Would recommend.!

By Mr M on 18 June 2015 | Verified purchase

I buy Audi A4 from dealer First4car. The staff are friendly, helpful and very knowledgeable. First4car will definitely be my first choice in the the future and i will recommend this dealer to my friends and family. They were 10/10. This review is left by your happy customer Adrian Muller.

By Mr I on 18 June 2015 | Verified purchase

As above.

By Mr B on 18 June 2015 | Verified purchase

Good service bit disappointed not to be told about adviserys on mot 3 new tyres and windscreen to repair and only had car 2 weeks

By Mrs A on 18 June 2015 | Verified purchase

Great service and easy buying and part ex. My only slight problem was getting the price I wanted for my PX but they did meet me half way between out prices. All in all a good buying experience.

By Mr A on 30 April 2015 | Verified purchase

Good service throughout would recommend

By Miss P on 28 April 2015 | Verified purchase

Viewing cars as a female and having been scarred by poor male attitudes at previous car salerooms it was a pleasure to purchase my car from First4Car. Nothing was too much trouble and they made you feel at ease.

By on 07 January 2015 | Verified purchase

were really helpful and friendly. They gave me lots of information over the phone as I don't live near the showroom. The finance procedure was explained well and very easy to complete. The car was in great condition with a year MOT and had been fully valeted. I would highly recommend them!