Customer reviews of First4car.com

By Samson B on 16 January 2017 | Verified purchase

Bought Nissan Juke from First4Car in Pudsey, Leeds. Excellent customer service !

Reply from First4car.com on 16/01/17

Thank you Samson. Glad to be of service! We hope to see you again when it's time to update your Juke. Remember to tell all your friends and family about your experience at First4car.

By Philip S on 09 December 2016 | Verified purchase

Very easy, friendly & professional to deal with. No pressure salesman patter. Was in and out within 2 hours, including trading in my old car, tax & drive away insurance. Only slightly disappointed as was never advised 1 tyre was near to legal limit; but it is a 2nd hand dealership so maybe my bad for not checking. Definitely would return.

Reply from First4car.com on 10/12/16

Thank you for leaving a 5 star review Philip. A friendly efficient service is our aim. I am sorry you felt disappointed however regarding your tyre. As you pointed out your car is not new and therefore new tyres do not come as standard I'm afraid. We do carry out thorough checks on all of our vehicles and they are inspected by an independent MOT garage. I will look into this for you and contact you to discuss over the next couple of days.

By Colin M on 09 December 2016 | Verified purchase

5 star what more can I say thanks

Reply from First4car.com on 10/12/16

Thank you Colin. Nice doing business with you.

By Mark smith @ commercial D on 02 December 2016 | Verified purchase

Travelled all the way from Nottingham to pick up a car I had only seen photos of it was exactly what was described to me if not better very nice people to deal with and cars that are not over priced. It was pleasure to do business with

Reply from First4car.com on 06/12/16

Thank you Mark for taking the time to leave a review. Our customers views are really important to us. We work really hard to buy the right stock and our workshop staff take pride in preparing and photographing the vehicles for us. We will make sure we thank our sales staff and workshop staff too. Thanks again Mark.

By Mick F on 22 November 2016 | Verified purchase

I am absolutely thrilled with the Mondeo Titanium X Sport. It turned out to be every bit as spotless and genuine as it came across in the photos. I found Mark to be most helpful in any queries I had, and when I ran the independent history check reports online and required information from him, he replied very promptly. One of the reasons I chose First4Car was having read all the independent reviews online from other customers and they were all excellent. Well guys, here is another one that you deserve. It would have been disappointing and frustrating after coming all the way from Cork in Ireland to be picking up a car that didn’t match my expectations. I can honestly say this was not the case thankfully. For any Irish potential buyers out there, and with the good value in the exchange rate at the moment, I would recommend that you look to see what First4Car has in stock. You will not be let down with the quality of the cars, or the excellent customer service that I experienced myself.

Reply from First4car.com on 24/11/16

Wow Mick what a lovely review. We work really hard to provide our customers with a really great experience. We believe buying something as exciting as a new car should be a positive experience every time. Our workshop staff work really hard on making our cars as good as new so a huge thank you to them too. We hope to see you and your friends again in the future when its time to update your car.

By Issac U on 22 November 2016 | Verified purchase

warm welcome and clear communications. good experiences and proper documentation on time.

Reply from First4car.com on 01/12/16

Thank you Issac. We look forward to seeing again in the future.

By George H on 22 November 2016 | Verified purchase

FIRST CLASS SERVICE FROM START TO PICKING CAR UP ALL DONE IN LESS THAN 22 HRS

Reply from First4car.com on 24/11/16

An efficient service and first class..... we can't ask for better than that from our staff at First4car! Well done guys and thank you George.

By Manjeet S on 20 November 2016 | Verified purchase

The easiest way to buy a car, steven was very helpful, will happily recommend first4cars, excellent service, great choice of cars Thank you all

Reply from First4car.com on 24/11/16

Thank you Manjeet. We try to make things as easy and straight forward as possible. We look forward to seeing you again in the future when it's time for a change.

By Andrew G on 18 November 2016 | Verified purchase

First4Car were very friendly, helpful and flexible. I test drove the car, agreed to buy and drove away within 20 minutes on the pickup day.

Reply from First4car.com on 19/11/16

Thank you Andrew for taking the time to leave a review. Friendly, helpful and efficient ........ just the experience we aim for!

By Alan W on 13 November 2016 | Verified purchase

Smaller premises than we thought from looking on the website but still lots of choice - we were there a while! Nice friendly easy going service. We were left to browse at our leisure yet Dean was on hand for any queries but didn't push us at all. We test drove the car ourselves. We visited on Friday and drove the car home on Saturday. Really easy stress-free experience. Dean even sorted 5 days insurance cover to give us time to sort out our own insurance enabling us to drive the car home on the next day. Would definitely recommend the company to others.

Reply from First4car.com on 14/11/16

Thank you for such a great review. Being a fairly small garage we believe has its benefits as we can give that personalised service. With around 150 cars in stock we still have plenty of choice. Really nice for us to hear we are doing a good job and achieving the kind of experience we are aiming for. Thanks for taking the time to leave a review.