Customer reviews of First4car.com - Trading Standards Approved Dealership

By Timothy S on 22 March 2018 | Verified purchase

Excellent all round. The salesman was very helpful and made the process very easy and comfortable. No pressure at all. Pleasure to deal with.

Reply from First4car.com - Trading Standards Approved Dealership on 23/03/18

It was a pleasure to do business with you Timothy. Happy Motoring! We hope we see you again when it’s time for an update.

By KAREN T on 19 March 2018 | Verified purchase

Friendly sales staff. Not too pushy. Felt comfortable and allowed time to make up my mind without pressure

Reply from First4car.com - Trading Standards Approved Dealership on 20/03/18

Thank you Karen for taking the time to leave a review. We believe buying a car is a really important decision and needs to be right for each and every customer. We're really pleased to hear you are happy with your car as well as the service you have received. We hope to see you again in the future.

By Elia B on 06 March 2018 | Verified purchase

OUR EXPERIANCE WAS 5 STAR NOTHING WAS TOO MUCH TROUBLE AND THE SALESMAN WAS BRILLIANT . HE WAS VERY KNOWLEDGABLE ABOUT THE CAR WE WERE BUYING AND HE DID EVERYTHING TO MAKE OUR EXPERIANCE EASY AND STRESSLESS .ALL THE PEOPLE WE CAME INTO CONTACT WITH IN THE GARAGE WERE SMILEY AND WELCOMING .I WOULD DEFINATLEY RECOMEND THEM TO ANYONE .

Reply from First4car.com - Trading Standards Approved Dealership on 07/03/18

Elia thank you so much we couldn't ask for a better review! Big pat on the back to all our staff..... without such a great team we could not provide such a great service. It was a pleasure doing business with you and we look forward to seeing you again when it's time for an update.

By Clare M on 05 March 2018 | Verified purchase

Fantastic service from First4car - helpful and friendly staff. Delighted with our car!

Reply from First4car.com - Trading Standards Approved Dealership on 06/03/18

Clare thank you for leaving a great review. We're really pleased you are delighted with your car as well as the service you have received. You know where to come when it's time for an update!

By Jacqueline B on 04 March 2018 | Verified purchase

Very good, very polite and professional Good service

Reply from First4car.com - Trading Standards Approved Dealership on 05/03/18

Thank you Jacqueline we work really hard to provide a great service to our customers. We look forward to seeing you again in the future when you’re ready to update your car. Thank you for your business.

By Amy S on 21 February 2018 | Verified purchase

Service was excellent from start to finish. Helpful & hassle free. What I also liked was the fact they don’t pounce on you as soon as you walk on the court; at no point did I feel forced or pressured into buying something that wasn’t right for me. Both me and my mum bought cars and we were looked after individually & on a one to one basis. Cars are spot on and Would definitely recommend

Reply from First4car.com - Trading Standards Approved Dealership on 21/02/18

Thank you Amy for taking the time to leave a review. We are 100% committed to finding the right car for each and every customer. Buying a new car is a huge investment. Every single customer has their own set of requirements for their car. Our aim is to tick all of those boxes to enable our customers to drive away happy. We're pleased your mum and yourself are both happy with your purchases.

By Ian W on 19 February 2018 | Verified purchase

We found the perfect car and the deal was done in two days. The experience was very good as we were not pestered by sales staff but when we asked questions we got all the information we needed, and some that we didn't know that we needed. Once we had decided between two different options we paid a deposit to secure the vehicle and First4car had it ready for us to collect in two days. We have had the vehicle now for two months and we're still delighted with it and I would recommend First4car to friends and relatives. I think they are absolutely outstanding.

Reply from First4car.com - Trading Standards Approved Dealership on 19/02/18

Thank you for taking the time to leave a fantastic review Ian. We're really pleased to hear you are happy with your buying experience and most importantly your new car. You know where to come when it's time for an update! We look forward to helping you again in the future.

By Gordon C on 16 February 2018 | Verified purchase

Went on line and saw the car.... Phoned First4car and was impressed by the dealer who was friendly and gave me all the information I needed to know to make a decision without any pressure.

Reply from First4car.com - Trading Standards Approved Dealership on 17/02/18

Thank you Gordon for the review. It was an absolute pleasure for us all to help you purchase your new car.

By Marie H on 08 February 2018 | Verified purchase

The guys are very welcoming in and not pushy at all, but happy to answer any questions you have. Bought the car with a fast turn around with MOT and full vallet. The car was second hand however looked New. Keep you the good work guys.

Reply from First4car.com - Trading Standards Approved Dealership on 09/02/18

Thank you Marie for your fantastic review. We are very fortunate here at First4car to have a great team who all work very hard to make sure every single car looks as good as new and each and every customer is well looked after. I’ll make sure all the staff get a big pat on the back, and we look forward to seeing you again when it’s time for an update.

By Paul D on 06 February 2018 | Verified purchase

This is the first time I've used first for cars. Initially disappointed when no one got back to me after booked a test drive online, I was very happy with the car I settled on - a VW Golf. Staff at the Pudsey garage were pretty swift in getting the car ready to test drive - albeit on my own. This was a bit weird as it meant I couldn't ask questions about the car as I was driving which is what I am accustomed to. The whole sales process was smooth and quick. Car ready when requested. Glitches I encountered with the tyre pressure monitor and boot light were dealt with promptly and without fuss. Would recommend. Thanks

Reply from First4car.com - Trading Standards Approved Dealership on 07/02/18

Thank you Paul for taking the time to leave a review. We apologise you felt an accompanied test drive would have been more helpful. This is always an option and should have been pointed out to you. We get a lot of feedback from customers saying they like the fact they can take the car out on their own so they don't feel under any pressure but everyone is different. Cars need to be 100% and from time to time when there are issues we get them sorted as quickly as possible. We are happy to hear you were pleased with the overall service you received. We hope you will consider First4car again in the future when it's time for an update.