Customer reviews of First4car.com

By Mr T on 29 October 2015 | Verified purchase

the whole experience was very relaxed and no arm twisting was used lol. any faults with the car were noted and acted on.a value for money 3 year warranty was offered and so I bought ,peace of mind. only down size I was,nt happy paying a £200 deposit which meant they had my bank details. anyway got a good car for a good price.

By Mr H on 12 October 2015 | Verified purchase

Personable service, great cars for competitive prices

By Mr Z on 11 October 2015 | Verified purchase

I am satisfied and I recommend this dealer

By Mr R on 10 September 2015 | Verified purchase

good dealership. looked round car and was not bothered by salesman until I spoke to him. He merely pointed out that the car was unlocked so I could look inside. Was not pushy at all. Offered reasonable price for trade in and I haggle up abut more so happy there. Car valeted and washed a treat ready for collection. Paperwork exercise went well as he sorted out the car tax as well (I had to pay !). Traveled from Preston to Leeds to buy car so overall good experience.

By Mr R on 09 August 2015 | Verified purchase

I would rate this dealer very highly - Mark the sales person who I dealt with on the phone email and in person was extremely helpful from start to finish of the purchase even though we were a long distance away. I cannot praise him too highly. Paul Risi

By Mr G on 26 June 2015 | Verified purchase

One of the best car dealer I have came a cross. Excellent customer service from the beginning,from viewing the car to test drive to finalising the deal. I have had a good communication with Mr. Dean at garage. I am well happy about value for money. Well reasonable price for the car I brought in compare to other garages near by. Well explained paper work. I will be happy to do the business with this dealer in future and will be happy to recommend to friends and family.

By Mrs H on 19 June 2015 | Verified purchase

Dealer was aware we were travelling considerable distance to view car yet despite us arriving later than anticipated, valet was not completed. Disappointed to find 2 significant scratches on bodywork that had not been mentioned in vehicle description. Test drove car on unfamiliar roads on little more than fumes! Dealer took pains to ensure we understood car MUST be returned to their garage for any repair under 1 month warranty but poor fuel economy on drive home prompted us to request local Vauxhall main dealer assess vehicle. Injector needed attention. Rear wiper blade expired & needed replacing. Pleased with car but not at all impressed with First4cars.

Reply from First4car.com on 05/10/19

It is now more than 4 years since your disappointing experience with First4car. Your last experience was not the kind of experience we expect to provide and our customers to receive so we apologise for that. We’ve made a lot of changes and have come a long way since then so if you’re on the look out for an update Mrs H we hope you’ll consider giving us another chance.

By Mr R on 18 June 2015 | Verified purchase

Was dealt with by Dean who was Very Helpful. Overall Very Pleased with the experience. Would recommend.!

By Mr M on 18 June 2015 | Verified purchase

I buy Audi A4 from dealer First4car. The staff are friendly, helpful and very knowledgeable. First4car will definitely be my first choice in the the future and i will recommend this dealer to my friends and family. They were 10/10. This review is left by your happy customer Adrian Muller.

By Mr I on 18 June 2015 | Verified purchase

As above.