Customer reviews of First4car.com - Trading Standards Approved Dealership
At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
First4car.com - Trading Standards Approved Dealership
Based on 887 customer reviews
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5
A pleasant experience
By ALAN P on 15 July 2020 | Purchase not verified
My first car from First4car, and would definitely use them again. I dealt with Jordan mainly, and found him to be very helpful and efficient. I was told I could take up to 20 minutes on the test-drive, not just a whizz round the block. And credit has to go to the lads who prepared the vehicle for collection, it was done to a very high standard.
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5
first4my new car
By matty P on 23 June 2020 | Purchase not verified
so gooooooood!! ben helped me all the way. Love my new . All my friends and family have been told about you guys. thanks so much for everything
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5
Very disappointed. Wasted journey
By Amanda A on 23 June 2020 | Purchase not verified
Made an appointment to view car day before, drove from Manchester. When we arrived we were told someone would be with us shortly which they wasn’t. In the meantime we spotted the car we’d come to see, it was awful, full of scratches, stunk of smoke inside, very dirty inside hadn’t been cleaned prior to us booking an appointment to see it!! Not professional salesmen. Not as described online. Very dissapointed we had a wasted journey.
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5
Toyota Auris Excel
By Jane D on 17 May 2020 | Purchase not verified
Under current circumstances, it was a safe and straight forward to purchase a vehicle. Staff friendly and accommodating not at all pushy. Never felt under any pressure to purchase extras or vehicle itself. Collection of vehicle straightforward all rules etc adhered too with regards to social distancing all cars sanitized. Only had vehicle 24hours but extremely happy. Had been described accurately and had been valeted to a high standard,came with new MOT and service. 😆
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5
Fantastic service from First4cars
By Daniel F on 19 December 2019 | Purchase not verified
Excellent service from First4Cars! I will definitely be buying a car from you again! Hassle free, friendly and fantastic service all round! Thanks you for all your help, from a very happy new car owner!
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5
satisfied customer
By annmarie M on 19 December 2019 | Purchase not verified
Would like to thank the staff at first4carsin PudseyLEEDS FOR the service when changing my car today ,,,The service from start to finish was excellent ...Would recommend this company and will use them again ...thank you
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5
Great vehicle and customer service.
By Andrew L on 28 November 2019 | Purchase not verified
Absolutely fantastic service from start to finish with this company when I recently purchased a vehicle. Ian supplied his personal phone number and made regular contact trough the whole process and up to delivery of the vehicle up to Scotland. Would highly recommend this company.
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5
Easy transaction, great staff.
By Mark L on 22 October 2019 | Purchase not verified
What a great place to go car shopping, very friendly staff, a varied selection, and very good prices. I'd like to thank Mark P for guiding me through the whole process of buying the car I chose, he was a gent from start to finish. I would definitelyrecommend First4 car if you're looking to buy.
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5
Excellent, professional service.
By Geoff B on 27 September 2019 | Purchase not verified
I can only describe my experience with First4Car.com as first class. They were very helpful and professional, no pressure or hard sales tactics. In the end I decided not to go ahead with the purchase of a reserved vehicle and despite not the outcome the dealer would have wanted there was no hassle in getting my deposit refunded. High recommended.
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5
Great car and fabulous service
By Milla J on 03 September 2019 | Purchase not verified
I bought a low-mileage and very competitively-priced car from this dealership. They were fantastic from start to finish. I live 250 miles away, so my local friend visited them. They gave him all the details and allowed him to make a full inspection of the vehicle, which I bought on the strength of that, and the immaculate presentation. I then travelled up to collect it and part-exchange my vehicle. I was hoping for more, but they were fair and explained why they wouldn't pay more. The journey home was a joy. I'd bought the car ahead of a long journey, so was dismayed to find that the car wouldn't start the following day. However, their service was impeccable - they swung into action at his end, making enquiries about taking the car back for repair and organising a hire car so we could go on holiday. Luckily, it was just a flat battery. They agreed, without quibble or question, to replace it. Fantastic service. I would highly recommend them. Thanks so much!