Customer reviews of First4car.com - Trading Standards Approved Dealership

By Mr H on 25 November 2015 | Verified purchase

The sales team, in particular Richard and Mark were first class in dealing with all the queries I had about trading in my old car for a nice (nearly) new car. The whole process was stress free, unlike other experiences I have had when buying a car in the past. I received all the appropriate documentation and paperwork when collecting the car. The new car is working great (touch wood) and I could not find the same car close to this price. Well definitely recommend to others! One of the great pluses for me was the relaxed environment, no pressure to buy a car which you often get at dealerships or other garages.

By Miss C on 09 November 2015 | Verified purchase

I was looking to buy a car and used autotrader to find one which matched all of my requirements. This led me to the car I purchased from first4car in Pudsey. I went to view the car on a Saturday and rang ahead to confirm it was still available and to arrange a test drive. Due to excellent customer service by Mark and a seamless buying process, I was able to drive the car away on the Sunday (after the car had been valeted.) Since having the car I have travelled approx 500 with no problems. I would recommend first4car.

By Mr T on 29 October 2015 | Verified purchase

the whole experience was very relaxed and no arm twisting was used lol. any faults with the car were noted and acted on.a value for money 3 year warranty was offered and so I bought ,peace of mind. only down size I was,nt happy paying a £200 deposit which meant they had my bank details. anyway got a good car for a good price.

By Mr H on 12 October 2015 | Verified purchase

Personable service, great cars for competitive prices

By Mr Z on 11 October 2015 | Verified purchase

I am satisfied and I recommend this dealer

By Mr R on 10 September 2015 | Verified purchase

good dealership. looked round car and was not bothered by salesman until I spoke to him. He merely pointed out that the car was unlocked so I could look inside. Was not pushy at all. Offered reasonable price for trade in and I haggle up abut more so happy there. Car valeted and washed a treat ready for collection. Paperwork exercise went well as he sorted out the car tax as well (I had to pay !). Traveled from Preston to Leeds to buy car so overall good experience.

By Mr R on 09 August 2015 | Verified purchase

I would rate this dealer very highly - Mark the sales person who I dealt with on the phone email and in person was extremely helpful from start to finish of the purchase even though we were a long distance away. I cannot praise him too highly. Paul Risi

By Mr G on 26 June 2015 | Verified purchase

One of the best car dealer I have came a cross. Excellent customer service from the beginning,from viewing the car to test drive to finalising the deal. I have had a good communication with Mr. Dean at garage. I am well happy about value for money. Well reasonable price for the car I brought in compare to other garages near by. Well explained paper work. I will be happy to do the business with this dealer in future and will be happy to recommend to friends and family.

By Mrs H on 19 June 2015 | Verified purchase

Dealer was aware we were travelling considerable distance to view car yet despite us arriving later than anticipated, valet was not completed. Disappointed to find 2 significant scratches on bodywork that had not been mentioned in vehicle description. Test drove car on unfamiliar roads on little more than fumes! Dealer took pains to ensure we understood car MUST be returned to their garage for any repair under 1 month warranty but poor fuel economy on drive home prompted us to request local Vauxhall main dealer assess vehicle. Injector needed attention. Rear wiper blade expired & needed replacing. Pleased with car but not at all impressed with First4cars.

Reply from First4car.com - Trading Standards Approved Dealership on 05/10/19

It is now more than 4 years since your disappointing experience with First4car. Your last experience was not the kind of experience we expect to provide and our customers to receive so we apologise for that. We’ve made a lot of changes and have come a long way since then so if you’re on the look out for an update Mrs H we hope you’ll consider giving us another chance.

By Mr R on 18 June 2015 | Verified purchase

Was dealt with by Dean who was Very Helpful. Overall Very Pleased with the experience. Would recommend.!