Customer reviews of First4car.com
At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Amazing car buying experience
By Anthony J on 16 February 2018 | Purchase not verified
I had a fantastic experience with this company recently. I inquired about two cars and very quickly they were back to me explaining availability and test drives. When i got there they let me go straight out with the car i wanted with no fuss. I had some trouble getting finance due to an issue I didn't know about, but Dean was spot on and helped me through it all till i got what i needed. The transaction was smooth on handover day, with everything explained. My new car now has a brand new MOT and i couldn't be happier. Thanks!
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5
Brilliant dealership
By Darren N on 31 January 2018 | Purchase not verified
What can I say but what a great car dealer. Mark Pickering sold me a Nissan quasqai. Although there was a slight fault with the car after picking car up which wasn't his fault Mark sorted everything out for me and gave me a courtesy car until car was fixed and kept in touch with me everyday with updates and only took 48 hours to sort out. Will be telling all my friends and family about on how professional and not pushy unlike other dealerships I've been to. 10 out 10 car dealership and especially Mark who made everything smooth sailing. Will defiantly would advise anyone to take trip over to there dealership in Leeds . Best prices Best customer service Best dealership Best range of used cars in Leeds by far. Thank you
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5
Great experience
By Steve W on 01 January 2018 | Purchase not verified
Fantastic choice of vehicles, extremely knowledgeable and helpful staff. Really pleased with my new car and fully recommended this garage for anyone looking for a new car.
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5
First class
By Peter T on 07 December 2017 | Purchase not verified
From the first phone call to collecting the car was handled very professionally. I had to travel to Leeds from the Midlands, and was picked up from the railway station. The salesman gave me a very thorough rundown on the car, and then sorted out the paperwork very quickly. Car is a Focus Titanium X with very low mileage and is extremely well equipped, even came three quarters full of fuel. Even though First4cars is some distance away, I would certainly deal with them in the future. Thank you.
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5
64 plate astra
By kevin w on 06 November 2017 | Purchase not verified
Would like to say never had a better experience of buying a car than I did when I brought my Astra from first4cars. Ian was very very helpful from start to finish and nothing is too much. Cant recommend them more. Thanks very much guys. Regards
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5
Brilliant!
By Vytautas P on 30 October 2017 | Purchase not verified
Very easy to find, fast and efficient car sales company. Very pleased with my purchase.
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5
first ever
By Thomas M on 14 October 2017 | Purchase not verified
I was lucky enough to pass my driving test first time and my Mum suggested First4 car . We went to look and they were really helpful giving me advice and guidance about cars. We bought a Fiesta and I am really pleased with my first car and I would recommend First4car .
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5
Brilliant
By Rachael G on 21 September 2017 | Purchase not verified
Brilliant service from the start, really helpful but nothing pushy, left to make a decision. Mark dealt with everything from start to finish perfectly and I drove the car away within 24 hours of purchasing. Recommend to anyone and will definitely go back.
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5
Disappointed
By Chantelle D on 28 June 2017 | Purchase not verified
I really wouldn't recommend this place at all. I was interested in a audi a3 taken for a test drive, bought the car with in 2 to 3days and Steve said it would be ready to pick up on the Monday! Everything in order and working,As Monday came I didn't hear anything as it got mid day I was very curious as to what was happening. Only I now had to go out of my way and chase things up. Steve then said the car was in the garage as something had come up :/ this didn't seem right so I sent a friend unexpectedly to the dealer and it turns out it was the heating matrix the dash bored would of had to be taken out and was going to take 2 to 3days as it was a pretty big job in his own words. I'm so lucky that I didn't sign any papers confirming the car was mine I asked for my money back after trying to follow that up twice. I received it back & now have a lovely car from else where just be very careful.
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5
service
By tony c on 31 May 2017 | Purchase not verified
nice and polite staff however i was very dissapointed with what i discovered your advert states cars come serviced in my case this is not true yes the service book had been stamped by you to say it had been done but on closer inspection i found the air filter filthy (not changed) the oil was just black sludge (not changed for ages) very poor service