Customer reviews of First4car.com - Trading Standards Approved Dealership

By Andrew L on 28 November 2019 | Purchase not verified

Absolutely fantastic service from start to finish with this company when I recently purchased a vehicle. Ian supplied his personal phone number and made regular contact trough the whole process and up to delivery of the vehicle up to Scotland. Would highly recommend this company.

Reply from First4car.com - Trading Standards Approved Dealership on 28/11/19

Thank you Andrew, it gives us such a boost to hear such glowing reviews. It makes all the hard work worth while to hear our customers are happy with their new car as well as the customer experience. Thank you for choosing First4car. We hope you'll tell all your friends and family.

By Mark L on 22 October 2019 | Purchase not verified

What a great place to go car shopping, very friendly staff, a varied selection, and very good prices. I'd like to thank Mark P for guiding me through the whole process of buying the car I chose, he was a gent from start to finish. I would definitelyrecommend First4 car if you're looking to buy.

Reply from First4car.com - Trading Standards Approved Dealership on 22/10/19

Thank you Mark for leaving your feedback. We like to think we’re a friendly bunch and Mark is a real gent so we’ll be sure to give him a pat on the back. We’re very fortunate to have a great team here at First4car all striving to provide the best service possible. Thank you for choosing First4car and we hope you’ll consider returning when it’s time for an update.

By Geoff B on 27 September 2019 | Purchase not verified

I can only describe my experience with First4Car.com as first class. They were very helpful and professional, no pressure or hard sales tactics. In the end I decided not to go ahead with the purchase of a reserved vehicle and despite not the outcome the dealer would have wanted there was no hassle in getting my deposit refunded. High recommended.

Reply from First4car.com - Trading Standards Approved Dealership on 28/09/19

Thank you Geoff for leaving a review. Our number one priority is our customers being happy so you deciding the car wasn’t for you wasn’t a problem. Keep an eye on our website! We’d love to help you find the right car in the future. All the best.

By Milla J on 03 September 2019 | Purchase not verified

I bought a low-mileage and very competitively-priced car from this dealership. They were fantastic from start to finish. I live 250 miles away, so my local friend visited them. They gave him all the details and allowed him to make a full inspection of the vehicle, which I bought on the strength of that, and the immaculate presentation. I then travelled up to collect it and part-exchange my vehicle. I was hoping for more, but they were fair and explained why they wouldn't pay more. The journey home was a joy. I'd bought the car ahead of a long journey, so was dismayed to find that the car wouldn't start the following day. However, their service was impeccable - they swung into action at his end, making enquiries about taking the car back for repair and organising a hire car so we could go on holiday. Luckily, it was just a flat battery. They agreed, without quibble or question, to replace it. Fantastic service. I would highly recommend them. Thanks so much!

Reply from First4car.com - Trading Standards Approved Dealership on 04/09/19

Wow, what a glowing review! We specifically remember this instance at here First4car, and to read that you were more than happy with the service we provided not only during, but after the sale of the car, is fantastic! Thank you so much for putting your faith in us, and we hope to see you again in future!

By Glyn O on 18 August 2019 | Purchase not verified

The whole experience was nice and easy with no hassle. The sales guys were great and the cars were well priced. Thoroughly satisfied.

Reply from First4car.com - Trading Standards Approved Dealership on 19/08/19

Thank you Glyn for such a kind review! We work really hard every day to keep our cars competitively priced, so it is great for you to notice! Please come back in the future.

By Michael S on 22 July 2019 | Purchase not verified

I bought my Mazda from First4 car.com yesterday and I am highly delighted with it.The whole process from first viewing to test drive to agreeing the sale and taking delivery was completely hassle free.The salesman,was most helpful and answered all my queries in a professional and relaxed manner.This seemed to be the case with all the staff that were on duty at the time of my visits.I would strongly recommend to anyone who is thinking of buying a car for the first time or exchanging their existing car to make First4car.com,their first port of call.I think you will be pleasantly surprised.

Reply from First4car.com - Trading Standards Approved Dealership on 23/07/19

Thank you Michael for your glowing review. We have a great team here at First4car who all work really hard to provide the best service they can to their customers. You were a pleasure to meet and we hope to see you again in the future. Many thanks for choosing First4car.

By Steve I on 02 July 2019 | Purchase not verified

Dean was very helpful, great communication was happy to call me back with answer to my questions. Great service, no pressure to buy. Car was ready to collect on time with all paperwork sorted. Travelled long way to buy and Dean made purchase easy. Many thanks.

Reply from First4car.com - Trading Standards Approved Dealership on 03/07/19

Happy customers......we love hearing our customers are happy! Thank you Steve for taking the time to leave a review and for choosing First4car. We hope to see you again in the future.

By Paul C on 25 April 2019 | Purchase not verified

First class service. Highly recommended trader. I was treated incredibly well when dealing with these guys.

Reply from First4car.com - Trading Standards Approved Dealership on 25/04/19

Thank you Paul it’s great to hear you would highly recommend us. We enjoy ensuring our customers find the car for them and have a pleasant experience. Thank you for choosing First4car and we hope to see you again in the future.

By Juri P on 04 April 2019 | Purchase not verified

l would definitely recommend this service. No hidden charges, no pressure. Good choice of cars, they are well serviced and cleaned. Nice and easy, as 1-2-3.

Reply from First4car.com - Trading Standards Approved Dealership on 05/04/19

It really is great to hear that all our hard work has paid off and our customers are happy with the service they’ve received. Keeping our customers happy is really important to us. Thank you for choosing First4car and we hope to see you again in the future.

By Elizabeth T on 12 March 2019 | Purchase not verified

Great service received all round, the whole process of purchasing my new car was stress free and seamless. Staff are friendly, helpful and professional. Car was immaculate inside and out on collection. Very pleased with my purchase and would definitely buy from here again. Highly recommended.

Reply from First4car.com - Trading Standards Approved Dealership on 12/03/19

Thank you Elizabeth for an excellent review. Each and every member of staff at First4car work really hard to ensure our customers have a great experience and love their new car! It's fantastic to hear you would buy from us again in the future.... we look forward to helping you again next time. Thank you for choosing First4car.