Customer reviews of First4car.com

By Timothy D on 03 February 2020 | Verified purchase

When I came to view the car I was a little disappointed with the paint work but in all other ways it was exactly what I wanted. Having been reassured it would be like a new penny I went ahead with the purchase. I was blown away by the car when I came to collect, it had been polished and the few scratches I was worried about had been completely sorted. Swift service and friendly to boot!

Reply from First4car.com on 03/02/20

Thank you Timothy for taking the time to leave a review. Unfortunately cars can be on our forecourt before they have been through our workshops so thank you for trusting us when we said you wouldn't be disappointed on collection. I will give the guys in our workshops a big pat on the back for the presentation of your vehicle. We hope to see you again in the future when it's time for an update.

By richard P on 02 February 2020 | Verified purchase

Excellent start to finish. Ben brilliant and helpful

Reply from First4car.com on 03/02/20

Excellent 5 stars! Thank you Richard..... we hope to see you again when it's time for an update.

By Simon B on 01 February 2020 | Verified purchase

Excellent Highly recommend friendly

Reply from First4car.com on 02/02/20

Thank you Simon for leaving a review. It's great to see you felt our service was 5 star. We hope to see you again in the future.

By stephen F on 01 February 2020 | Verified purchase

Travelled a distance to see car but it was as described. Very happy with our experience.

Reply from First4car.com on 02/02/20

Thank you Stephen its great to hear you're a happy customer and felt your long drive was worth it. Many thanks for choosing First4car.com

By IAN R on 01 February 2020 | Verified purchase

Friendly staff. Helpful. One mess up on the vehicle having wrong price in window. Did however like the garage

Reply from First4car.com on 02/02/20

Thank you Ian for leaving your review. Once again we apologise for the mistake with the price in the car window. We price check our cars on a daily basis to ensure we are competitive within the market. Unfortunately the price of your car was lowered on our system but had been missed in physically changing the price in the car windscreen. We can appreciate the confusion this can cause and once again apologise. Thank you for choosing Firs4car.

By Joel U on 31 January 2020 | Verified purchase

Had a quick email response to initial enquiry which was comprehensive and detailed, followed up with phone call. Very helpful to see other positive reviews as was travelling a long way for the purchase. Was highly impressed with the service and salesman was extremely professional and helpful. Very happy with the purchase and would definitely recommend to others.

Reply from First4car.com on 02/02/20

Thank you Joel for leaving a review and recommending us to others. It's really important to us to receive our customers reviews as we know how important these reviews are to our potential customers. Thank you for taking the time and we hope to see you again in the future.

By Oliver P on 31 January 2020 | Verified purchase

Very helpful and make the process of finance very easy

Reply from First4car.com on 01/02/20

Great feedback Oliver thank you for taking the time to leave a 5 star review and enjoy your new car.

By Ayrton F on 31 January 2020 | Verified purchase

Great friendly staff, great selection of vehicles to choose from. No pushy sales. Fantastic that you get to test drive the vehicle on your own rather than with a sales rep. Would highly recommend

Reply from First4car.com on 01/02/20

Thank you for taking the time to leave a 5 star review, we at First4car believe in making the buying experience as relaxed as possible, enjoy you new car.

By Joanne M on 31 January 2020 | Verified purchase

I arranged to test drive a Mazda and the car was ready and waiting for when I got there and Mark allowed us to take the car out on our own. The salesman was so lovely when we got back and did not put any pressure on me at all and was friendly and helpful. I would definitely recommend First4cars.com for the swift and prompt service and the price of my car was very good too!

Reply from First4car.com on 31/01/20

Thank you Joanne for taking the time to leave a review. It's really important to us that our customers are given the space to make the important decision of whether a car is right for them. Thank you for choosing First4car and we very much hope to see you again when it's time for an update.

By Gawain J on 29 January 2020 | Verified purchase

Found the car I wanted at the right price. Great service

Reply from First4car.com on 29/01/20

Thank you Gawain for taking the time to leave a 5 star review. Great to hear you're happy with your car.