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Customer reviews of First4car.com - Trading Standards Approved Dealership

At First4car.Com West Yorkshire Trading Standards Audited Motor Dealer we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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First4car.com - Trading Standards Approved Dealership

First4car.com - Trading Standards Approved Dealership
5
4.9

Based on 921 customer reviews

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  • 5

    Professional and very good experience

    By Ashleigh D on 18 February 2019 | Purchase not verified

    I recently purchased a new car from First4car and the whole process from start to finish was of top standard! This was the first time I was buying a car myself and they made sure everything was well explained to me and everything was made clear and easy. I would definitely recommend First4car to anyone and would return in the future.

    Reply from First4car.com - Trading Standards Approved Dealership on 18/02/19

    Thank you Ashleigh for your fantastic 5 star review and recommendation. Thank you for choosing First4car. We look forward to seeing you again when it’s time for an update.


  • 5

    Excellent Service

    By Laura C on 18 February 2019 | Purchase not verified

    Received an excellent service the Pudsey garage who at very short notice managed to sort out the purchase of my beautiful Hyundai which I spotted online that morning. Ben and his team valeted my car, gave it an MOT and it needed some new brake pads which he sorted out very quickly and efficiently. I cant thank First4cars enough for the fantastic way they dealt with me from start to finish. I'm so happy with my car. Thank you Laura/Preston, Lancashire

    Reply from First4car.com - Trading Standards Approved Dealership on 18/02/19

    Laura thank you so much for a fantastic 5 star review. We're so happy to hear you are happy with the service you received and you're over the moon with your lovely new car! We have a great team here at First4car who all work really hard to ensure customers cars look as good as new when they go out. Enjoy your new car and we hope to see you again when it's time for an update.


  • 5

    Fantastic!

    By Cherine B on 20 November 2018 | Purchase not verified

    Fantastic! Stress free experience! Would absolutely recommend! special thanks to Ben!

    Reply from First4car.com - Trading Standards Approved Dealership on 20/11/18

    Fantastic experience that’s just what we aim for! Buying a new car should be exciting and not at all stressful. Thank you Cherine we’ll look forward to seeing you again when it’s time for an update.


  • 5

    Vauxhall Corsa

    By Phil A on 22 October 2018 | Purchase not verified

    Great experience,never look forward to buying a car but the experience was made simple & honest salesman (Ian) was clear and straightforward , would buy again from here.

    Reply from First4car.com - Trading Standards Approved Dealership on 22/10/18

    Thank you for a great review Phil. Great to hear you’re happy with the service Ian provided. We love to see our customers come back again in the future to update their car so we look forward to seeing you again in the future.


  • 5

    Great Service

    By Surinder T on 09 October 2018 | Purchase not verified

    I was happy with the service provided by the staff especially Ian as he was very helpful when purchasing my Volvo. The process was smooth and the customer service was very efficient.

    Reply from First4car.com - Trading Standards Approved Dealership on 09/10/18

    Thank you Surinder. We have a great team of staff at First4car that all work really hard to provide a professional and friendly buying experience for each and every customer. You know where to recommend your friends and family to come! Many thanks.


  • 5

    Good overall experience

    By Kevin L on 04 October 2018 | Purchase not verified

    Honest and helpful garage. Easy to do business with. Steve the salesman was very approachable. I bought a hybrid car from them, after purchasing the car I had one or two technical queries . Steve was quick and helpful with his response.

    Reply from First4car.com - Trading Standards Approved Dealership on 04/10/18

    Thank you Kevin for taking the time to leave a great 5 star review. We take great pride in providing an excellent service to our customers. It’s great to know you are happy with your car as well as the service you received. Thank you for your business.


  • 5

    excellent

    By Sepideh M on 02 October 2018 | Purchase not verified

    Brilliant service and extremely lovely staffs. Thanks a lot

    Reply from First4car.com - Trading Standards Approved Dealership on 02/10/18

    Thank you for your review Sepideh. It’s great to hear you’re happy with the service you received. We really do try our best for each and every customer. Happy motoring and we hope you will take a look at First4car again when it’s time for an update. Many thanks.


  • 5

    Yorkshire ,what else!

    By Simon P on 02 October 2018 | Purchase not verified

    I bought a VW Passat with the help from Dean one of the sales team,he was very helpful and down to earth.I had bad luck the water pump failed the second day i owned the car! I spoke to Richard at First4car and he supplied me with a courtesy car and recovered the passat for repair.This was a Saturday,but i needed the car repaired for Monday late afternoon as i had to be in Portsmouth for 9pm! These guys pulled all the stops out and changed the water pump and cam belt for me under warranty and sent me on my way mid afternoon.I got to Portsmouth on time to catch my ferry.There mechanic started work on my car at 8am to ensure the job was done in time.Top class professionals.

    Reply from First4car.com - Trading Standards Approved Dealership on 02/10/18

    Simon we are so pleased you got there in time! As you stated you were very unlucky that the water pump went but we were determined to get it sorted for you in time for your trip and so pleased that we have such a great team at First4car that we were able to do it for you. Thank you for your understanding and we wish you all the best. We look forward to seeing you again in the future when it’s time for an update.


  • 5

    Mitsubishi Outlander

    By George B on 26 September 2018 | Purchase not verified

    I bought a hybrid Mitsubishi Outlander in February this year, and so far it has proved to an excellent purchase. It wasn't a cheap car, and I felt confident that First4car was a good firm. There was no hard sell. I took the car out for a test drive alone and it was all very relaxed. I've done just under 20k miles without any problem, including a road trip to Poland and back. The car came with a new MoT and I had it serviced after I'd done 10k, without any problem. It was an entirely positive experience all round.

    Reply from First4car.com - Trading Standards Approved Dealership on 27/09/18

    Lovely to hear from you George. We're so pleased you are happy and enjoying your Outlander. It's important to us as a company that our customers find the car that is right for them. It's great to hear you are happy with the customer service you received at First4car. You know where to come when it's time for an update!


  • 5

    Outstanding customer service and professional team

    By Jake M on 04 August 2018 | Purchase not verified

    Without a doubt the best customer service I've had from a car dealer. When first walking on the forecourt I expected to be bombarded by staff trying to sell me a car but I wasn't. I was greeted with a friendly hello and left to browse the forecourt without feeling like I've got eyes in the back of my head. I went back a week later to test drive a car and was given the keys and was allowed to take the car out with my friend for an hour so I could enjoy the car at my own peril. I had a couple of concerns with the car which was a blue Corsa vxr (couple of scratches here and there and door wouldn't open all the time) but when I raised this with Mark, he promised to sort these out before purchase and be delivered. Can't thank first 4cars and Mark for an incredible purchasing experience and will definitely be back when I'm due a new car. Thanks

    Reply from First4car.com - Trading Standards Approved Dealership on 06/08/18

    Thank you Jake for taking the time to leave a fabulous 5 star review. We are delighted that you are happy with your vehicle and also the service that you received. It is our aim to ensure that customer's expectation are not just met but exceeded. See you when it is time for a upgrade.